I’ve been buying these personalised Christmas ornaments for years, and my grandchildren are always so thrilled. I choose an ornament that reflects something they have done or achieved in the past year... Ver mais
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Veja o que dizem as avaliações
We have been ordering ornaments from Personalizedfree.com since 2017. We updated our family Christmas ornament for 2025 and had some beautiful ones made for our little boy who we lost this year. I go... Ver mais
I buy ornaments every year to earmark a special thing that the grandchildren have done during the year. (ex. starting kindergarten, hobbies, special "firsts" and accomplishments like potty training,... Ver mais
For the past 14 years, I have purchased a personalized Christmas ornament for my granddaughter. They represented whatever she was doing at school or when she was learning something new, like soccer,... Ver mais
Detalhes da empresa
Escrito pela empresa
Shop 2000+ Personalized Christmas Ornaments carefully personalized for your family traditions. Family Ornaments, Wedding, Baby's 1st Christmas, Sports, Occupations, Pets, and more. Free Shipping $75+
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Such a cute ornament
Such a cute ornament. Love the personalization with the pets! Came very fast and good quality.
All of your ornaments are adorable !!!
All of your ornaments are adorable. Your customer service is excellent and you send out your orders within a couple of days after placing the order. Everyone loves the ornaments that I have given as gifts
The ornaments are so beautiful and…
The ornaments are so beautiful and being able to communicate with seller is very helpful.
Each seller responded in a timely manner and worked with me to get what I needed.
Thanks
Sister Jackie
Just perfect!
The ornament is perfect
The ornament is perfect. It’s hard to find an ornament with 13 names and I couldn’t be happier with this one
Always Pleased!!
I really don’t know how many years I’ve ordered my family ornaments from Personalized Free but I have never been disappointed. They are very careful to be accurate and so fast getting them delivered. Thanks for always doing such a great job!!
Everything was perfect- better than I…
Everything was perfect- better than I expected. Very speedy delivery
Excellent customer service and fast…
Excellent customer service and fast delivery!
I have been a customer for 20 years
I have been a customer for 20 years
I absolutely love these ornaments. They help personalized my order amends every year to match our life events.
I haven’t received the ones I ordered recently but I am sure they will be great
Beautiful personalization and very fast…
Beautiful personalization and very fast delivery. I am very pleased with the ornament.
We love these ornaments!
These ornaments are precious and meaningful. I gave them to my daughters and their families and then just had to have one for myself. Completely accurate and arrived quickly.
Exactly like the picture and all names…
Exactly like the picture and all names spelled correctly
Sent blank items instead of Dr. Fauci
Ordered 3 Dr. Fauci ornaments. One sent as gift to different address. Got mine late after Christmas and was NOT Dr. Fauci as advertised...was blank and they tell me I said not to personalize. Very misleading when item showed and had as tilted Dr. Fauci. So mine are all blank, claim now is MY fault and I saw where they changed ordering info since I ordered before Christmas to make clear. Took 4 days for a response to tell me my fault but ship back for refund but not shipping. Plus third went as gift out of state from my address. They don’t care! Would not order from them again, terrible customer service , not friendly at all and not my fault. Shame on them.

Resposta da personalizedfree.com
Exactly what I ordered
Exactly what I ordered. Handwriting on the ornament was excellent. Will order from here again.
Great product but just got it on…
Great product but just got it on December 20th and ordered it before Thanksgiving.
Lack of communication
First time using this company. I placed an order with them on Dec 7. I have not received any communication whether the ornament was made, shipped, etc. I emailed them days ago and have received no correspondence. I tried calling them today but it's a generic number that goes directly to voice mail. Super disappointed with the lack of communication.
Will update if something changes.
Items shipped quickly
Items shipped quickly. it just took the USPS 12 days to deliver.
The ornaments were perfect
The ornaments were perfect! Even prettier than the pictures.
Disappointed
After waiting 15ish days for my ornament to arrive I reached out to check the status. I received an email back that said due to the influx in orders this year they ran out of the little dogs that go on the ornaments. I was told that I should have received an email letting me know about the delay. I never did and don’t really understand why I didn’t if a mass email was sent to the people who ordered the dogs. Anyway after that disappointment I was told that my order will be here Saturday 12 December- not only did it not arrive but now the tracking is showing delayed in transit. I’m not given a location or ETA or anything. So 20 days later I have no idea where the ornament is or when I’ll get it. The event I purchased the ornament for has already passed, and I’ll be leaving town early next week for the holidays.. so chances are I won’t even get to display the ornament this year. Super disappointing!
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