I had some issues setting up a temperate aquarium. I visited Jade at the Rooksley store several times for advice. She was very patient, knowledgeable, offered advice and didn't try to sell me products... Ver mais
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Excellent and super fast delivery. Excellent customer service, and very prompt reply via email on queries I had. No quibble return on items not suitable ( I’d ordered wrong size). As a small fami... Ver mais
My elderly and disabled fur sis Trixie now has the small ball for all of the senses. She has lit up when I've given her it and is the only thing she plays with now so it must be stimulating her! It in... Ver mais
There was a delay in dispatching my order, due to a delayed delivery of goods, and I was contacted immediately to inform me and offered a full refund, should I choose to take it. I waited and have jus... Ver mais
Detalhes da empresa
Informações de contato
4,8
Excelente
830 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very quick delivery…
I ordered some kitten food to help with a cat rescue centre. It was really easy to.set up a buisness delivery address and arrived promptly which i was very happy about as they had a very large intake of kittens and their stocks were very low
22 de agosto de 2023
Excellent service
Excellent service, easy website to order and free delivery to local charities.
26 de agosto de 2023
There was a product missing and still…
There was a product missing and still not had refund.
23 de agosto de 2023
Resposta da Pet Products R Us
Hi Paula,
If you would like to email us at support@petproductsrus.co.uk we would like to get this sorted for you.
Have also checked our emails and we have not received any emails from you regarding your order.
Prompt and efficient service
23 de agosto de 2023
Orderedsue and delivery came very quickly…
Ordered and delivery came very quickly and on time very happy with service
23 de agosto de 2023
Glad I Found Pet Products R Us
Their website is easy to use with a choice of delivery options and free delivery for those who are lucky enough to live locally. I found what I was looking for at a cheaper price than I have paid anywhere else. It arrived quickly and was well packaged. I highly recommend Pet Products R Us and will be buying from them again.
20 de agosto de 2023
My doggy loves loves loves ball
20 de agosto de 2023
Easy online purchasing
Easy online purchasing, very competitive prices. Company keeps you upto date with the status of the delivery. Arrived quickly and within dates given
31 de julho de 2023
East to order
East to order, no problem at all. Best dog ball ever for our staffie. I have bought x6 now as she loves them and can’t chew through them.
17 de julho de 2023
Not being a computer person
Not being a computer person, more a person from the viking era, I found it easy to order on line using my phone. It was straight forward, easily accessible & parcel was here in only a few days & was well packaged. My dogs have had so much fun with their giggle ball..... & so have we.
18 de julho de 2023
I was impressed with the pet store's…
I was impressed with the pet store's website, which made browsing and ordering pet products a breeze.
7 de julho de 2023
Avaliação não solicitada
Beautiful hamster activity cage .
Beautiful hamster activity cage .. quite hard to assemble but Hammy loves it . Thanks
3 de julho de 2023
Quickly delivered and my dog loves it
Quickly delivered and my dog loves it. Easy to clean and easy to store. Very good
27 de junho de 2023
Best company around for what I need
This company has never let me down and specially as they have to order the litter in for me cause I'm the only person who buys it at the moment I still get it in the time frame, my cats love using this litter above any other brand plus they keep the prices low so it's worth buying in bulk as I do go through lot with the amount of cats I have and some have special needs so I have to becareful what litter I use for them
15 de junho de 2023
all good no issues one happy spoilt GSD
11 de junho de 2023
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