Three Simple Words
Three Simple Words. It NEVER works
Every time I try to use it, fill up the fields, save and send... none of the fields show on the receiving end and its just a WASTE of time.
I can't even do a simple personal document signature without going through hoops... same issue every time... I reach out to customer service, they look into it and I guess they fix a bug... the problem is that its the SAME issue every time.
I am done venting... if you want to use this tool, buy a magic 8 ball and try your luck.
Resposta da SendTurtle
Hello Charle,
We're really sorry to hear about the frustrating experience. That’s definitely not the experience we want anyone to have when trying to send a document for signature.
Our team responded to your support request and began investigating the issue, but we haven’t heard back yet. In some cases, this behavior can happen if the document isn’t fully reviewed before signing, since SendTurtle requires recipients to view the entire document before the signature fields become active.
If that might be what happened, we’d be happy to walk through it with you and make sure everything works smoothly. If it’s something else, we absolutely want to identify and fix it.
Please feel free to reply to the support email or reach us at support@sendturtle.com, and we’ll take care of it right away.
Thanks for taking the time to share your feedback, it helps us improve the product.
— The SendTurtle Team
