I booked 3 white Rolls Royce's for my son's wedding, from start to finish the service was amazing. The driver's on the day was Naz, Jav and Ahmed and I must say how professional all three were, very h... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Mazhar Raja gave me an upgrade and from day 1 he has been kinf enough to accomodate me. No matter how many times i called him he was there to personalise the experience. Gave me the best service.... Ver mais
Adam is a true genuine down to earth individual, he provides a great service, I would not hesitate to recommend this organisation. He provides services for his Rolls Royce, god bless his business,... Ver mais
Was recommended by a work colleague as he used it for his wedding. We booked 3x RollsRoyce for brother’s wedding, the process was simple and quick with reasonable pricing. The chauffeurs... Ver mais
Detalhes da empresa
Escrito pela empresa
For Over 15 Years, Phantom Hire has been at the forefront in providing the Worlds Most Luxurious and State of the Art Vehicles to all occasions throughout the UK, Ireland, and Europe. Phantom Hire has rapidly expanded its Fleet Of Vehicles and is Proud to Boast the UK's Largest Fleet of Luxury Vehicles. Including some of the Most Renowned Marques in the World such as Rolls Royce, Lamborghini, Ferrari, and Bentley. We are proud to offer an array of Luxury Travel and Chauffeuring Solutions, including Wedding Car Hire, Prom Car Hire, Chauffeur Car Hire, Limo Hire, Super Car Hire, and Helicopter Charter."
Informações de contato
Unit 3 Sampson Road North, B11 1BU, Birmingham, Reino Unido
- 0121 227 9984
- sales@phantomhire.com
- phantomhire.com
4,8
Excelente
178 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Service
Booked a Cullinan for my nephews wedding. Right from the first call i received a friendly professional service. On the day the collection and return was a prestige experience. The driver Kayani was highly professional and the bride and groom were praising his service. Definitely recommend Phantom Hire they go above and beyond.
19 de agosto de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Hi Umreen,
Thank you so much for your wonderful review! We're delighted to hear that the Cullinan was the perfect choice for your nephew's wedding and that our team, especially Kayani, provided such a professional and memorable experience. It’s fantastic to know that the bride and groom were pleased with the service as well. We truly appreciate your recommendation and look forward to serving you again in the future!
Kind regards,
The Phantom Hire Team
Great drive and experience
Great drive and experience. Driver was was great company humble and down would recommend, chauffeur Ismail is highly recommended and the AC was perfect.
29 de agosto de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Hi Nisar,
Thank you for your kind review! We’re thrilled to hear that you had a great experience and enjoyed your time with our chauffeur, Ismail. It’s fantastic to know he made such a positive impression and that the AC was just right for your journey. We appreciate your recommendation and look forward to serving you again!
Kind regards,
The Phantom Hire Team
Amazing experiance with Kayani esp with…
Amazing experiance with Kayani esp with the peronalised plate top service
18 de agosto de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Hi Mensh,
Thank you for your fantastic review! We’re so pleased to hear that Kayani provided an amazing experience, and that you enjoyed the personalised plate service. It’s great to know we could help make your occasion extra special. We look forward to serving you again in the future!
Kind regards,
The Phantom Hire Team
The driver was amazing
The driver was amazing. 2nd time with kayani and absolutely amazing service
17 de agosto de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Hi Adam,
Thank you for your wonderful review! We’re delighted to hear that Kayani has provided you with amazing service on more than one occasion. It’s always a pleasure to have returning customers like yourself, and we look forward to many more opportunities to serve you again!
Kind regards,
The Phantom Hire Team
Syon House
Fantastic service. Our driver Ismail went out of his way, above and beyond to make our wedding special and one of a kind. He made us feel welcome and drove smoothly. Would definitely recommend
14 de agosto de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Hi Idrees,
Thank you for your lovely review! We're thrilled to hear that Ismail went above and beyond to make your wedding day truly special. It’s wonderful to know he made you feel welcome and provided a smooth, enjoyable journey. We greatly appreciate your recommendation and hope to serve you again in the future!
Kind regards,
The Phantom Hire Team
Excellent service from start till end
Excellent service from start till end, driver ishi was a a brilliant driver and very well mannered
29 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Hi Saif,
Thank you for your fantastic review! We’re so pleased to hear that you experienced excellent service from start to finish and that Ishi made a positive impression with his brilliant driving and manners. We look forward to serving you again in the future!
Kind regards,
The Phantom Hire Team
Excellent service
Excellent service
Drivers were polite and arrived on time
Would always recommend
21 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Hi Karina,
Thank you for your kind review! We're delighted to hear that you received excellent service and that our drivers were punctual and polite. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Kind regards,
The Phantom Hire Team
If you’re thinking of booking this…
If you’re thinking of booking this company I would highly recommend that you do .
Brilliant service from the 1st phone call to the drop off for our daughter’s prom .
Our driver was Kayani and nothing was too much trouble . Arrived early, hung around for photos etc etc .
5 star service and i will definitely be booking these guys for my sons prom in a couple of years .
4 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you for your feedback. We're thrilled to hear that you had a brilliant experience from the first phone call to the drop-off for your daughter's prom. Your high recommendation and 5-star rating mean a lot to us, and we look forward to serving you again for your son's prom in a couple of years.
Best regards,
Phantom Hire Team
Driver was friendly and arrived…
Driver was friendly and arrived slightly early!
6 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Holly, for your feedback. We're delighted to hear that your driver was friendly and arrived early. Your satisfaction is important to us, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
The car was in a tatty condition for a…
The car was in a tatty condition for a RR event car.
The driver was a nice guy but didn't carry out the chauffeur service of opening doors which is what we were told.
There was no 'prom drinks package' other than warm water. Driver offered to stop enroute but as car was late arriving it wasn't feasible.
4 de julho de 2024
Resposta da Phantom Hire (Wedding Car Hire)
Dear Bradley,
Thank you for sharing your feedback regarding your recent experience with Phantom Hire. We value all feedback as it helps us to improve our services continuously.
We are confused by the feedback received as your daughter left a positive 5-star review, which can be seen below under the name of India Whitman, while you left a 3-star review.
Regarding the vehicle not meeting your expectations on the day of the event. The images of the car were shared with you prior to the booking, and we received your confirmation that you were happy with the vehicle.
Our chauffeurs are trained to provide exemplary service, which includes opening and closing the doors for our clients. On this occasion, the chauffeur was asked insistently by your daughter’s boyfriend if he could open the door for her as a chivalrous act, to which the chauffeur agreed. We appreciate your understanding in this unique situation.
Regarding the delay, our head office notified you of the 15-minute delay due to roadworks a collision on the M27, despite our chauffeur leaving the depot 45 minutes earlier than scheduled. Regarding the delay, not only were you informed in advance about the chauffeur being 15 minutes late due to roadworks and an accident on the M27, but also you expected it as discussed with the chauffeur given the ongoing roadworks on the M27. Despite our chauffeur leaving well ahead of schedule, these circumstances were beyond our control.
Concerning the drinks, the chauffeur offered soft drinks, but these were declined, and it was communicated that you were fine with the water provided. No dissatisfaction regarding the drinks was communicated to the chauffeur during the event. We have also noted the positive review from your daughter, although we regret that the overall experience did not meet your expectations as expressed by your review.
Kind Regards
Phantom Hire
Phantom Hire - Prom Manchester
I hired a Phantom for my daughter’s prom in Manchester. I received a phone call two days before to confirm the itinerary. The driver Ishi was early, smartly dressed, polite and very helpful. We weren’t rushed had loads of opportunity to take photos. Thanks for making it a memorable day for my daughter.
5 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you for your feedback. We're delighted to hear that your daughter's prom in Manchester was a memorable experience with our Phantom hire. It's great to know that Ishi provided excellent service, arriving early, smartly dressed, and was polite and helpful. We're pleased that you had ample time for photos and that everything went smoothly. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
Amazing
Really good, thank you for the great experience to prom. Had an amazing time wonderful facilities would really recommend for anyone.
5 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Erika, for your feedback. We're thrilled to hear that you had an amazing time at prom with our service and facilities. Your high recommendation means a lot to us, and we're delighted that we could contribute to such a memorable experience. We look forward to serving you again in the future.
Best regards,
Phantom Hire Team
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Sally, for your feedback. Your satisfaction is our top priority, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
Top guy ishi pay him more
4 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you for your feedback. We're glad to hear that you had a positive experience with Ishy. We appreciate your kind words and will certainly pass along your compliments to him. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
Very nice towards us and made us feel…
Very nice towards us and made us feel comfortable
2 de julho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you for your feedback. We're delighted to hear that our team made you feel comfortable and welcomed. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
Best in the car hiring Business
I’ve used phantom hire twice now, Honestly You can’t find a fault in the service. Very helpful, Easy to work with. Can remember the drivers name but their drivers are Polite and they provided a very relaxed journey for the bride and groom. Second time I used them the Driver Mr Kayani was amazing, Arrived there on time stayed around until after the wedding and then drop them off. Every time there’s a wedding, I don’t bother looking for cars. I just know where to go straight away no time wasting straight Business.. I would definitely recommend it.
30 de junho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Hassan, for your glowing feedback. We're delighted to hear that you've had excellent experiences with Phantom Hire on both occasions. It's great to know that our drivers provided timely, polite, and relaxed journeys for the bride and groom. Your trust in our service means a lot, and we're honored to be your go-to choice for wedding car hire. We appreciate your high recommendation and look forward to serving you again in the future.
Best regards,
Phantom Hire Team
I booked for wedding from stoke on…
I booked for wedding from stoke on Trent to Manchester the driver was very polite and respectful he looked after us very well im so impressed with him the driver was Mr ishy really happy with his service ❤️
30 de junho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Zeeshan, for your feedback. We're delighted to hear that Mr. Ishy provided excellent service for your wedding journey from Stoke-on-Trent to Manchester. It's wonderful to know that he was polite, respectful, and looked after you well. Your satisfaction means a lot to us, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
Extremely professional service highly…
Extremely professional service highly recommend
30 de junho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Gary, for your feedback. We're thrilled to hear that you found our service extremely professional. Your high recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
What an amazing car hire place
What an amazing car hire place. Hired for a prom and the car was amazing. Driver was very caring and supportive and put our young man at ease. Will defo recommend and use again.
27 de junho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Nina, for your feedback. We're delighted to hear that our car hire service made your prom experience amazing. Your high recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards,
Phantom Hire Team
Outstanding experience
I have never had such an amazing experience from start to finish. I was so nervous about booking incase the car didn’t turn up or wasn’t as expected. From my first initial contact I expressed my concerns and was reassured from start to finish. Courtesy phone calls to double and triple check everything was how we wanted for my daughter’s prom. The car was stunning, the chauffeur was amazing and chatted the whole journey with my daughter and her friend putting them at ease. Really got our moneys worth. Car was immaculate. Everything was really perfect. Can’t thank you enough you have really pulled out all of the stops. Professional, punctual and simply amazing! We will in the future always use this company! Thank you Melissa!
27 de junho de 2024
Avaliação não solicitada
Resposta da Phantom Hire (Wedding Car Hire)
Thank you, Melissa, for your wonderful feedback. We're thrilled to hear that your experience from start to finish was amazing. It's great to know that our team reassured you and ensured everything was perfect for your daughter's prom. We're delighted that the stunning car and our engaging chauffeur made the journey enjoyable and put everyone at ease. Your kind words about our professionalism and punctuality mean a lot to us. We look forward to serving you again in the future.
Best regards,
Phantom Hire Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.