Philip Harris Avaliações 

175
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Products are excellent quality at a very good price - good value for money. Packaging was excellent - not going to get damaged in transit. Delivery in 48 hours. Cannot ask for anything else.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having written on here about unavailability of a basic item (disposable gloves), I have to say the customer service department have pulled it out of the hat! Was contacted and asked for details of the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I use the services of Philip Harris almost on a weekly basis and have done for the last 20 years. I have found the sales staff to always be helpful and friendly. The service is efficient and the sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Materiais Educacionais
  2. também em
  3. Fornecedor de equipamentos científicos

Escrito pela empresa

For generations we’ve helped to make sure science is one of the undisputed essentials of a great education. We’ve helped to take it off the blackboard and into the lab, creating a rich, hands-on world of test tubes, circuits, microscopes and awe. Supplying the tools of discovery that have helped young minds unravel the wonder and joy of experimentation and exploration. And we won’t stop developing the new products and resources that keep pushing lessons into exciting new places. We empower science departments with high quality equipment, expert advice and technician-to-technician support. So, you can empower students with practical skills, invaluable knowledge and a lifelong love of scientific discovery. We are Philip Harris. Explorers of science since 1817.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

175 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(175)

123 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very pleased with the products I…

Very pleased with the products I ordered. Everything was as described, good value for money and good quality. The delivery was prompt. 5 well deserved stars. Would highly recommend.

14 de setembro de 2026
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Resposta da Philip Harris

We are so pleased to hear you enjoyed our products and found them to be of good value and quality. Your kind words about our prompt delivery mean a lot to us. Thank you for your wonderful recommendation!

Avaliado com 5 de um total de 5 estrelas

Great price

Great price, speedy delivery, good product

14 de setembro de 2026
logotipo da Philip Harris

Resposta da Philip Harris

We're happy to hear you enjoyed the great price, speedy delivery, and good product. We appreciate your positive feedback!

Avaliado com 3 de um total de 5 estrelas

Good Products, but Delivery Instructions Were Not Followed

Overall, I had a positive experience and found the team helpful. However, I was disappointed that the delivery instructions I provided regarding a specific time period were not followed. As the order contained some restricted chemicals, I believe it is particularly important that such instructions are carefully observed. While everything else was handled well, this oversight was concerning and is an area where the service could be improved.

27 de agosto de 2026
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Resposta da Philip Harris

We sincerely regret that the specific delivery instructions regarding the timing for your order, especially concerning the restricted chemicals, were not followed. We understand your concern about this oversight and are reviewing what went wrong with our team. Please expect a call from our customer service team member Lauren to talk to you about this further. Thanks, Lauren

Avaliado com 5 de um total de 5 estrelas

Speedy delivery

Items in stock & arrived next day. Items worked.
Very Happy with service.

14 de setembro de 2026
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Resposta da Philip Harris

We're so glad to hear we could provide such a positive experience with your order and delivery!

Avaliado com 3 de um total de 5 estrelas

Chemicals seem to take a long time to…

Chemicals seem to take a long time to be delivered. Most I look at on your website say up to 3 weeks delivery time and so I go with other companies.

17 de setembro de 2026
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Resposta da Philip Harris

We appreciate you sharing your delivery and will contact you to resolve this. Thanks, Lauren

Avaliado com 5 de um total de 5 estrelas

Excellent communication & direct…

Excellent communication & direct interpersonal contact, no bloody recorded messages!

Speed of issue resolution optimal, next day replacement of faulty euipment under warranty, without question.

By the way, I'm a fussy old git.

Best wishes,

Pete.

16 de setembro de 2026
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Resposta da Philip Harris

We are so pleased to hear that our direct communication and quick resolution of your equipment issue met your expectations. We truly appreciate your kind words and positive feedback.

Avaliado com 5 de um total de 5 estrelas

Fast delivery and cheap prices

15 de setembro de 2026
logotipo da Philip Harris

Resposta da Philip Harris

We're so happy to hear that our delivery was fast and our prices were affordable for you. We truly appreciate your positive feedback!

Avaliado com 3 de um total de 5 estrelas

Excellent performance by Philip Harris

Excellent performance by Philip Harris, simple ordering and rapid dispatch.I ordered on a Friday afternoon and it was delivered by 13.00hrs the following day. Unfortunately, that where it stopped. DPD delivered to a post code and not a perfectly clear address within that, despite driving directly past a visible signed property. After three days, the delivery was eventually tracked to a back doorstep of an unoccupied property. The photo taken by DPD lacked clarity to the surroundings, only showing a small view of a doorstep and bottom of a brown door. It was also claimed that I had taken delivery, a completely false statement, I neither lived there or any other occupant. I would without hesitation trade with Philip Harris in future as long as they don't use this carrier.

11 de setembro de 2026
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Resposta da Philip Harris

We appreciate you taking the time to share your feedback regarding your recent order. We are pleased to hear about the positive aspects of your experience with our ordering process and the prompt dispatch. However, we are genuinely concerned to learn about the significant issues you encountered with the delivery carrier. Please expect our customer service team member Lauren to get in touch with you directly. Thanks, Lauren

Avaliado com 5 de um total de 5 estrelas

Excellent service

Fast delivery, great prices

11 de setembro de 2026
logotipo da Philip Harris

Resposta da Philip Harris

We're happy to hear that our fast delivery and great prices met your expectations. We appreciate your positive feedback!

Avaliado com 5 de um total de 5 estrelas

Fast delivery of products

Fast delivery of products, good range of products.

8 de setembro de 2026
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Resposta da Philip Harris

We're so glad to hear you appreciate our fast delivery and wide product selection! We truly value your positive feedback.

Avaliado com 5 de um total de 5 estrelas

I made a slight mistake with the…

I made a slight mistake with the address and when messaging to correct it they responded rapidly and sorted the problem efficiently and with a wonderful friendly atmosphere to them

28 de agosto de 2026
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Resposta da Philip Harris

We are delighted to hear that we could efficiently resolve the address correction for you. Our team always aims to provide friendly and helpful assistance, and we're so glad we met your expectations. Thank you for your kind words!

Avaliado com 5 de um total de 5 estrelas

Ease of use of website

Ease of use of website, excellent price and quick delivery. All in all a very good experience.

7 de setembro de 2026
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Resposta da Philip Harris

We're so happy to hear you found our website easy to use and appreciated our excellent prices and quick delivery! We truly value your positive feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent Customer Service

After realizing we hadn't received our parcel, we contacted customer support. Kelly Duffy helped us check the tracking and informed us that the package had unfortunately been returned as undelivered. She handled the situation flawlessly, resolving the issue as quickly as possible and arranging for the items to be re-sent via a next-day delivery service. Truly excellent customer service!

9 de setembro de 2026
Avaliação não solicitada
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Resposta da Philip Harris

We are so glad to hear that our team was able to assist you effectively with your parcel delivery. We always aim to resolve any issues promptly and ensure a smooth experience for our customers. Your kind words are greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Quick response to resolve an account…

Quick response to resolve an account problem with a nice simple solution. Thankyou Leigha.

11 de setembro de 2026
Avaliação não solicitada
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Resposta da Philip Harris

We're so glad we could quickly resolve your account issue with a straightforward solution. We appreciate your kind words and positive feedback!

Avaliado com 5 de um total de 5 estrelas

Very efficient and prompt replying to…

Very efficient and prompt replying to emails. Great customer service

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Philip Harris

We are so glad to hear that our prompt email replies and great customer service met your expectations. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Can't fault the service

Can't fault the service. Very quick and efficient.

9 de setembro de 2026
Avaliação não solicitada
logotipo da Philip Harris

Resposta da Philip Harris

We're so happy to hear that our service was quick and efficient for you. We appreciate your kind words!

Avaliado com 5 de um total de 5 estrelas

Thanks to Lauren

Thanks to Lauren , the customer service team. Thanks for carefully listening to the issue caused by the delivery agent, closely following up with delivery agent and making sure it’s delivered within 24 hours. I really appreciate your help and
Co orientation on this. Thanks once again for quick response.

8 de setembro de 2026
Avaliação não solicitada
logotipo da Philip Harris

Resposta da Philip Harris

We are so glad to hear that our team was able to resolve the delivery issue promptly and ensure your package arrived within 24 hours. Your appreciation for our quick response means a lot to us.

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