I don’t usually leave reviews. However I have had a really positive experience with this company. Whenever an issue has come up I have found the communications fast, personalized (not a bot!!!) and re... Ver mais

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Veja o que dizem as avaliações
Have been using Phoenix for a little of 6 months now. Quick shipping, with lots of email updates. Have had great results with their hair loss products so far. Prescription filling sent just prior to p... Ver mais
Phoenix is great, it is just my results haven’t been as I expected. I started Ozempic a while back and I lost weight amazingly, so much so, I needed to take a break as I wasn’t looking healthy... Ver mais
There is no transparency on the product cost and you don't know how much the order will be until after you pay. I find this strange. Also, it automatically renews, unless you carefully navigate throug... Ver mais
Detalhes da empresa
Sobre Phoenix
Escrito pela empresa
24/7 treatment for better health
Online prescriptions
Skip the doctor’s office for responsive healthcare from the comfort of your home.
Discreet, free delivery
Get your personalized treatment plan shipped for free, no pharmacy visit needed.
Unlimited follow-ups
Connect with a licensed provider if questions or concerns arise during treatment.
Informações de contato
Toronto, Canadá
- hello@phoenix.ca
- phoenix.ca
Personalized Healthcare - Fully Online
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
shipments always late
I have zero issues with the company, or the overall service, however, every order always arrives late, past my required time for my next medication dosage. I have been in contact with your customer service on every order because of this. From the time the prescription is approved / re filled, then the processing time, then by the time it ships, it is typically 2 days past my next required dosage.

Resposta de Phoenix
I have not noticed results yet but will…
I have not noticed results yet but will give it a little longer.

Resposta de Phoenix
received unwanted shipment
I received a shipment that I did not want. it would have been better. had I been asked whether I wandered it before they assumed that it should be sent to me.

Resposta de Phoenix
Appreciate you handle generic brands…
Appreciate you handle generic brands but would also like the option of the brand name options as well.
I like the app
I like the app - easy to use.
With the recent patent protection loss I would expect the cost to come down and not shift the cost from meds to services - expectations are a 30% decrease in meds cost - I would not see an increase in 30% of service value

Resposta de Phoenix
They reply to my questions in a timely…
They reply to my questions in a timely manner with a response that is correct and easy to read.
They check in often
I've found Phoenix to be very…
I've found Phoenix to be very accommodating with versatility in ordering and payment as well as very timely in delivery.
It's all much appreciated 👍👍
Easy to sign up
Easy to sign up. Easy to correspond with physician. Prompt deliveries.
Consulting was efficient and product…
Consulting was efficient and product was sent as described with a plan.
I need some direct assistance if…
I need some direct assistance if someone could please reach out to me today to get a resolution. I need to change the prescription and update billing please

Resposta de Phoenix
I always get the results I am looking…
I always get the results I am looking for and good service
Thanks again for working with me when I…
Thanks again for working with me when I was on vacation
10/10 service …
I loved the ease of communication with either the doctor or the pharmacist. Wish the entire health care system was set up this same way. Loved the prompt responses to my questions throughout the treatment. The prescribed medication (Mounjaro) had an amazing effect on improving my overall health symptoms. The door to door deliveries of my prescription were also a bonus. Very happy with the experience.
I have a great experience and will come…
I have a great experience and will come back if needed.
Very discrete and on time
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