It is never easy to tell how service is going to be when ordering online, but I have been thoroughly impressed. The orders come quickly and are there before I need them; making sure I am never late fo... Ver mais

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Veja o que dizem as avaliações
on October 10th I was told that I was getting the $50. consultant fee returned within 3 to 5 days. that never happened. I knew nothing about this consultant fee to begin with, had I known this I would... Ver mais
A empresa respondeu
Very easy to order and efficient service. The only issue is someone needs to be at home to sign for the package. This can sometimes be an issue. Perhaps there should be an option for pick up at the lo... Ver mais
Excellent patient care. All questions answered in a timely way. Shipments delivered on time and have been very responsive to address changes and contact numbers changes that can cause confusion and s... Ver mais
Detalhes da empresa
Sobre Phoenix
Escrito pela empresa
24/7 treatment for better health
Online prescriptions
Skip the doctor’s office for responsive healthcare from the comfort of your home.
Discreet, free delivery
Get your personalized treatment plan shipped for free, no pharmacy visit needed.
Unlimited follow-ups
Connect with a licensed provider if questions or concerns arise during treatment.
Informações de contato
1400 - 200 Wellington St W, M5V 3C7, Toronto, Canadá
- hello@phoenix.ca
- phoenix.ca
Personalized Healthcare - Fully Online
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Phoenix is a convenient and discreet…
Phoenix is a convenient and discreet help in my weight loss journey.
I answered some online questions and had an online discussion with a physician and they ship to right to my house.
I believe that Phoenix is a convenient choice especially those without access to their own physician.
they are fast and convenient
they are fast and convenient
they check in with you once a month at least
they answer your questions quickly
Product arrived as scheduled
Product arrived as scheduled. Straightforward process for setting up treatment and flexibility in ordering.
Fairly quick to answer
Fairly quick to answer, may take a day,or so. My last shipment was a day late so I have changed the day I take my Zepbound, but not a big deal.
The process is seamless
The process is seamless. As a senior who's not very tech savvy, I have had no issues with ordering and delivery.
My questions have been answered in a couple of days. I've had zero problems with any of this.
The experience is good
The experience is good and I received my package on time
Great Communication and Good pricing
Great Communication and Good pricing! No waiting days for replies for my questions
Simple straightforward
Simple straightforward. Reliable shipping. Ease of consulting a physician
Phoenix makes it easy
Easy to start with Phoenix. Great App, weight and medication logs are simple to use, and a good way of keeping track. Excellent check in's, and no issues with refills or shipping. I appreciate the lower price.
It’s great that my results are being…
It’s great that my results are being monitored by the prescribing doctor and the feedback is very beneficial. Auto reordering makes resupplying it easier.
Charged more fees than legislation allows
You charge per month regardless of quantity ordered. Ontario College of Pharmacists (OCP) Legislation allows for up to 100 day supply and restricts to one fee. You advised software does not allow for larger quantities. I used to work at a pharmacy. That is not true. Giving me a credit because I challenged you is fine for me because I know better, but how does that protect other patients from being over charged?

Resposta da Phoenix
Great Customer Service
I have no complaints with Phoenix and the service they continue to provide for me. Their customer service has been excellent.
Like the experience so far
Seems to be working so far
I’d like to try Viagra pills but I don’t want a prescription just like to try couple pills to see if that might be better for me
Thanks
Seamless experience and responsive CSR…
Seamless experience and responsive CSR team
A Experiência Trustpilot
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