Awful ! Do not use ! I’m having to go through my bank for a refund. Was sent an exceptionally poor quality item with a poor quality image (blurred). Photo Canvas kept asking for photos of the... Ver mais
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Veja o que dizem as avaliações
Have used them before and no issues with quality. This time my goods were delivered to the wrong address by DHL, I was unable to locate them and have had no help from Photo Canvas or DHL, you cannot p... Ver mais
I used a different company at Christmas 'Printerpix' and the quality was appalling. Also took ten days to arrive. I sent photos on the weekend to photo-canvas had superb discussion with Yash via e... Ver mais
I was looking for a company which produces photo canvases which are fairly large (120 cm by 50 cm) and flexible in dimensions. This I found in Photo Canvas, which produced a lovely print based on a ph... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Design your personalised canvas online in exceptional quality, built to last, by our talented team of 45 in London.
Informações de contato
London, Reino Unido
- photo-canvas.com
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good Products | Subpar Customer Service
Shopped with Photo-Canvas a fair few times and had no issues. Spent well over £1k shopping with them for different businesses I work with.
On the latest order, they sent to the billing address instead of the intended address. Using their live chat I spoke to Teja who looked into the matter his end and determined there was nothing he could do.
I'm not sure what went wrong, if a page refreshed etc, however, we definitely put the correct address our end at the time as I had a colleague confirm.
Although accidents happen, I found Teja was rather confrontational/rude to deal with. He had no interest in helping us resolve the situation.
Overall its a shame as I was using them regularly and had no issues with the products. I will likely go elsewhere now purely due to the customer service.
Exceeded expectations
Ordered a 6ft5x4ft5 canvas of a photo my husband took on honeymoon, and was a bit apprehensive as to how well it would turn out. I was worried it would be blurred from being enlarged, even though we tried to send the best quality version we could. But my worries were for nothing. Its amazing, and my hubby loves it. The image is so crisp and it was such good value. Created and shipped in less than a week!
Great canvas prints! Amazing quality
Great canvas prints of our Off road driving and family travels!! Amazing service, from start to end!! All done Easy and Quick and to the hugest standard!! Would highly recommend!!
Improved my poor images to an excellent level
I was looking to enlarge some photos that are very special to me and the help I received was excellent. They made the enlarged prints so much better and were very patient with me. The canvas’s arrived a few days later (earlier than expected) and were so much clearer than I expected. I am delighted with them and would recommend this company.
Great quality print
Ordered two prints, one of them being 2m x 1m, the quality on both are excellent and very well packed too.
Thank you.
Success with PhotoCanvas
It's disappointing to read the negative reviews as my experience could not have been more enjoyable.
I had a very large canvas - 120 cm square - that I wanted a colourful image printed onto.
Before placing my order I contacted customer services and they assisted me with all my enquiries. The canvas arrived today and I am more than happy with the canvas print. It fact - it's exceeded my expectations. I will certainly be ordering more prints from Photo-Canvas. Top marks to you. Excellent company.
Very pleased with the quality.
Very pleased with the quality.
Delivered on time.
100% recommend
I've ordered four canvas's now by uploading my own image, every canvas has been perfect, absolutely love them! 100% recommend to everyone! I'll never shop anywhere else
Cannot rate highly enough
Cannot rate highly enough
I recently lost my mother in law unexpectedly and decided to get a printed photo of her as a gift to my partner. It arrived within a couple days and the quality is incredible, I have been in tears since opening it and I know it will mean so much to him. Thank you so much.
A great on line service for printing photos to gifts…
Speed of email replies to questions before placing my first order and afterwards. Ease of placing my order on line with options re design colour, size, cost and transferring pictures etc.
I was very pleased with my gift (throw) and the order arrived quickly and safely.
Easy to use online software
Easy to use online software, Excellent quality product and fast delivery
I absolutely love my canvas
I absolutely love my canvas, it’s brilliant. Customer service was great and the canvas arrived in less than a week. I would highly recommend this company, and I will use the service again as I have many more pictures I want on my walls 😀
never in my life have i had such an…
never in my life have i had such an amazing helper. his name was kajal and he was ever so helpful. he was kind and always updated me on my package. very professional and we made eachothers day. 5 stars and if i could give anymore i definitely would. i’ll be buying from them again 100%
EXCELLENT QUALITY LARGE CANVAS
I had a 5ft x 3ft canvas printed, that has just arrived less than one week since I ordered it. I had mirror wrap, wide finish and the quality is outstanding! The colours are true to the digital art I created. I am super happy with the quality and price! Website is so easy to use for any standard of user and having so much choice on large size printing is why I chose Photo-Canvas. I now need to order some more!!
Highly recommended
So pleased with the 3 canvases i ordered... was a bit unsure what to expect, but they didn't disappoint...
Will definitely be using again..
Absolutely delighted with the canvass…
Absolutely delighted with the canvass print. I asked for a 1200 x 500 which was large and so a worry for quality. The picture was easy to load and The print is superb, the canvass is stretched perfectly and I couldn't be happier. The print came 48 hours after the final checks were made and arrived by DHL. I highly recommend these guys and will definitely use them again
Absolutely delighted, super quality and service
Absolutely delighted with my print, the quality was superb and I had requested a large canvas print so I was super pleased.
It was professionally stretched across the wooden frame, dispatched in good time and very well packaged.
I cannot fault the excellent quality and high standards.
I will definitely use this company again and highly recommend them.
Very impressed.I wanted a lovely print…
Very impressed.I wanted a lovely print for my dad of my late mum and you did not disappoint!We absolutely love it
Beware if wanting promptly
Have paid £5.99 for delivery, they use Amazon shipping service, which is a complete let down, tracking keeps promising delivery but then rescheduling! Ridiculous.
Still waiting, do not use if you need your product promptly,for a special occasion.
Did arrive shortly after this review, customer services got in touch and offered credit note for postage.
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