Photobook Singapore Avaliações 

707
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I almost missed the submission deadline for my photobook, but thanks to the easy-to-use Photobook app and its convenient editing, cropping, and layout features, I was able to complete and submit m... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have about 10 photobooks at home, with 1 book ordered yearly. Tried both the softcover, hardcover and also various sizes for my needs. Great way to preserve memories for the family as easy to lose d... Ver mais

Avaliado com 5 de um total de 5 estrelas

Have been using photobook for over 10 years now. In the age where pictures are often overloaded on the phone and sometimes forgotten. Glad to have this reliable source; Photobook that has pretty ready... Ver mais

Avaliado com 5 de um total de 5 estrelas

Tried Photobook and the experience turned out to be so simple and seamless. The Photobook paper quality also turned out to be superb! The templates were easy to use and the uploading process was st... Ver mais

Detalhes da empresa

Escrito pela empresa

Photobook Singapore is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook Singapore operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

707 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(707)

75 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

We always enjoy documenting our trips…

We always enjoy documenting our trips using photobook as it is easy to use and works perfectly for us. We were using the photobook designer app but has since migrated to the online version. Both have pros and cons and we do wish that the designer continues to be supported.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Photobook Singapore

Resposta da Photobook Singapore

Hi JM, thank you for sharing your feedback with us. We are happy to know that Photobook has been part in preserving your travel memories. We appreciate your kind words and we are so glad that you have a great experience with us over the years. We understand your hope to retain the Photobook Designer software, and your feedback will help us improve and make choices that better serve our customers. If you need any assistance, you can contact us through chat on the website or via email.

Avaliado com 3 de um total de 5 estrelas

Shortcoming is not doom forever! Keep growing in excellence!

An honest, truthful review is more worthy than pearls! To start, I must qualify, that as a regular user of Photobook for many years now, it has been mostly a delightful experience...up until recently where my bulk orders were received in "poorer" standards than before. Specifically, there were some books that carried defects such as 'run down / faded/ uneven' colours on some pages, whilst others, had 'smudge lines' on the back of the book cover. Strangely, these defects were observed only in my Softcover bulk book orders and not the Hardcover ones (which I bulk ordered too.)
To be fair, feedback was given to Photobook and I must say, the professional, quick, sincere and reasonable assurances and responses with fast replacements; alleviated my concerns eventually. The crises management deserves kudos!

Though presently Photobook is still investigating the causes of the rare 'short-coming' in the product, I am confident that they are taking such matters seriously, and will resolve and rectify the situation soonest, with the due sharing of their findings back with me.

Like I said, this unfortunate incidence is indeed rare being the first time I have encountered such a problem. The overall experience with Photobook; from the powerful application, production, end product quality, shipments and delivery...to the attentive pre-mid-post service liaison, over the many years of frequent use, has been nothing short of but wonderful.
This recent, two-times shortcoming (so far...hopefully none more) I experienced, compared to the numerous good experiences I have had with largely no problems whatsoever over the many years; should not be construed as a long-term alarm to avoid using Photobook (unless the 'rare' shortcoming becomes a common one, going forward.)

So as far as I am concerned, I would still have easily rated Photobook with a minimal 4 and 5 stars but in lieu of what truthfully happened and am reviewing now, it makes more accurate sense to rate it with 3 stars.

As the saying goes, "To err is human", occasional/ rare shortfalls should be tolerated, especially in light of the sincere and committed, continued efforts Photobook have demonstrated thus far to resolve problems.

For now, I intend to continue using Photobook who has served me well in the past, until my confidence is shaved off (which I hope not).

Keep going, improving and striving to up-keep all the good you have built and will be building into the years ahead!

ML

15 de outubro de 2025
Avaliação não solicitada
logotipo da Photobook Singapore

Resposta da Photobook Singapore

Hi Mark, thank you for taking the time to share your feedback and honest review. We appreciate your long-time support and for the trust you've given to us. Please accept our apologies if the recent bulk order (Softcover albums) you received did not meet your expectations. As checked, this is already being handled by our Bulk team with ticket ID 42509 and a reprint has been processed. Rest assured that we’re committed to resolving this issue and preventing it from happening in your future orders.

Thank you again for your continued trust and for giving us the opportunity to make things right. We remain committed to improving and ensuring that your future experiences with Photobook reflect the quality and care you deserve. For any other concerns, please don't hesitate to contact us again.

Avaliado com 3 de um total de 5 estrelas

Not very good quality finish

I was not happy with the last Photobook printed PB010480241. The images in Pages 13 to 17 were over exposed n I could not see the images clearly. I had checked my photos and they looked fine. Also the colours of the prints were dull. I wonder if Photobook could rectify for me . Thanks

1 de novembro de 2025
Avaliação não solicitada
logotipo da Photobook Singapore

Resposta da Photobook Singapore

Hi KWN, we're sorry to know that you received your order in less than satisfactory. Please check our email response under ticket ID 49280 where we requested sample photos of the actual album you received so we can do the necessary investigation. We look forward to resolving this for you. Thank you.

Avaliado com 5 de um total de 5 estrelas

First time buying… and will definitely buy more

Take some time to accustom yourself to which font and layout you like, but once you’re set on which layout you like it’s very easy to use. I am very well surprised by the quality of the album. My first time buying and will definitely buy more

4 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Loyal customer

Been ordering from this site for many years, made more than 10 photobooks.. I find the software easy to use, and makes designing a breeze. We find the quality ok even on the most basic settings, no need for fancy paper and all that.

1 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a delight!

Once again, Photobook Singapore has delighted me in their fast delivery and quality print. I received my photobook just within 3 days of submission. The print quality was bright and sharp. I am so happy with it. Thank you, Photobook Singapore for encapsulating my memories to last a lifetime.

25 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time ordering customised…

First time ordering customised calendar, interesting experience as I can fully customise the pages of calendar and adding personal events in it, just that have to ensure the quality of image uploaded because the printing quality are okay and not too nice with low quality images. I’ve also ordered the luggage tags, sturdy quality but printing wise can be better

27 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moments printed beautifully through photobook!

For all my travels and special moments, I always make a photo book of it as remembrance. And something that I can show and share to my friends and family too when they visit my home. This time, I created one for my daughter’s graduation in college. With so many moments captured, it has to be printed beautifully in a photo book! And as usual, the finished product was perfect! Photobook is so easy to use and you have the freedom to design your book however you want. They also provide helpful designs and backgrounds for you to use, and templates too. Every finished product is pretty!

25 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Photobook, My Dear Friend

I am glad I found photobook as it turned my cherished moments into custom keepstakes that can turn into lasting treasures. I loved the fact that I can upload own design with easy templates which are simple to use for the projects. In facts this is my third projects which I thoroughly enjoyed. Thank you for being my friends.

19 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy, Intuitive and Quality service

I was trying the idea of getting a photobook printed online for the first time and landed on their website in the process. The act of creating the book on their website was very user friendly and intuitive. While placing the order, I struggled with some pricing details and they resolved it promptly on email support. Finally, I received the book and was so happy with the quality that I immediately started thinking of what next to get printed :). Overall, very good service and quality execution.

18 de outubro de 2025
Avaliação não solicitada

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