Great service from Mel today with my motor insurance. Not only was the policy cheaper than anywhere else but the service was excellent - Mel was very professional, friendly and helpful in answering... Ver mais
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Veja o que dizem as avaliações
We have been seriously impressed with PIB from the moment we first dealt with them. The product is great and the customer service is brilliant - amazingly quick and helpful.
PIB are a professional operation with an excellent team. We are delighted to work with PIB and hope to do so for the long term.
We've used pib insurance brokers for many years only ‘taking a short break’ when we rented whilst looking for a new home. James Cronshaw has acted as our property and contents broker for a few years... Ver mais
Detalhes da empresa
Escrito pela empresa
PIB Insurance Brokers provide insurance solutions for organisations of all shapes and sizes, from start ups, to SME's through to larger corporate risks.
Informações de contato
Rossington’s Business Park, DN22 7SW, Retford, Reino Unido
- 0330 058 9863
- hello@pib-insurance.com
- pib-insurance.com
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Respondeu a 75% das avaliações negativas
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We have received an excellent service…
We have received an excellent service throughout our insurance renewal. Although there was a small increase in the premium, the rates remain very competitive, and we appreciate the hard work that went into securing the best possible price for the level of cover we required.
A special mention must also go to the team for identifying and correcting issues with the insurance previously arranged by another broker. They took the time to understand our business properly and made sure we now have the right cover in place. The whole process was handled professionally and efficiently, and we would highly recommend their services.
Insurance Brokers Who Truly Put Clients First
PIB Insurance Brokers have looked after our liability insurance and group life cover for many years, and we genuinely wouldn't go anywhere else.
Tracy, in particular, has been outstanding, but every member of the team has been a pleasure to work with. They take the time to explain processes clearly, answer any questions we have, and ensure we fully understand our options. Their expertise and guidance give us complete confidence that we're making the right decisions for our organisation.
As a charity, it is especially reassuring to work with brokers who understand the sector and the unique challenges and requirements that charities face. Their specialist knowledge, combined with their commitment to securing the best possible cover at the best possible price, has been invaluable to us over the years.
What really sets PIB apart is the trust they build with their clients. We always feel that they have our best interests at heart, and the service we receive is consistently first-rate. We would highly recommend PIB to any organisation looking for professional, knowledgeable, and trustworthy insurance brokers.
Dale was brilliant
Dale was brilliant
Excellent company that has our best interests at heart!
Consistently helpful and attentive and…
Consistently helpful and attentive and fully understands our business
I have used PIB and its predecessor for…
I have used PIB and its predecessor for more than 15 years to insure cars and houses in the U.K.and in Europe. Without exception the experience has been excellent. The staff are knowledgeable, proactive and provide an efficient, personal and cost effective service.
Have been using this company for our…
Have been using this company for our insurance for over 20 years. This time not so good. I have been the one that has been chasing to see if the policy has been done also ive had to contact MDS portal on more than one occasion to try and get our vehicles on the system. I have had problems with payment that i have had to call the office loads of times and i never receive a call back from my insurance broker. I have been waiting now for 2 weeks for a call to say whats happing and still nothing. Great way to treat a loyal customers
Helpful Team
Great, responsive company, who gave clear information and helped me navigate what can be a complicated process
I am with them last 5 year always happy…
I am with them last 5 year always happy
No issues at all
And also I recommend few of them as well
Fantastic Service
Fantastic, stress-free experience with PIB Insurance. I'm now in my third year with them, and they've consistently provided excellent service. Their team is organised, professional, and always makes the process simple and straightforward. Their prices are very competitive, and I wouldn't hesitate to recommend them to anyone looking for reliable insurance.
Paul made this quick easy and efficent
Paul made this quick easy and efficent. I needed my new insurance within a day and he got it done. Very impressed. Good price and rate.
Excellent Customer Service
PIB have always provided excellent service when we have needed advice or action taken. I cannot speak highly enough about our Account Manager Carl Jolly who is always helpful, responsive and understanding if I need to ask questions. I have had dealings with some of Carl's colleagues too and am always satisfied with the service.
Customer friendly
Customer friendly , competitive prices and personal responsive service.
Excellent service
Darren & Richard always give us excellent service and are super efficient. Darren takes time to explain and confirm all our insurance requirements. A pleasure to do business with.
Every time i need help and advise from…
Every time i need help and advise from PIB insurance Gemma gets it sorted, no Hassle no Fuss just perfect customer service.
Excellent, as always
I continue to have an excellent experience with my nominated insurance broker Carl Jolly. He's professional, knowledgeable, and always takes the time to explain all my options clearly without any pressure. Communication is always quick and friendly, and he makes the whole process simple and stress-free.
What really stands out is how genuinely helpful and responsive he always is in finding the best cover at a competitive price. It’s reassuring to know I have someone trustworthy I can rely on for advice and support.
I would highly recommend PIB and their services to anyone looking for honest, efficient, and customer-focused insurance support.
Great communication
Great communication, swift response and competitive pricing
Extremely helpful and easy to deal with.
Extremely helpful and easy to deal with.
I had an excellent experience
I had an excellent experience working with PIB Insurance Brokers for my business insurance needs. From the very beginning, they took the time to understand my business and provided clear, professional advice tailored to my specific requirements.
They found the exact policy I needed at a very competitive price, explaining everything in a way that was easy to understand and ensuring I had the right level of cover without paying for anything unnecessary. Their customer service was outstanding throughout the process—responsive, knowledgeable, and genuinely committed to helping.
I highly recommend PIB Insurance Brokers to any business owner looking for reliable insurance advice, excellent service, and great value. Thank you for making what can often be a complicated process straightforward and stress-free.
Very disappointed with service.
I would like to say that I am deeply disappointed with PIB Insurance Broker.
From the beginning, I found them difficult to deal with, but I felt under pressure and decided to go ahead with them. After one year, when my insurance policy was coming to an end, they only contacted me four days before the renewal date. This was very concerning because it gave me very little time to look for another insurance company.
When I asked why they waited until the last few days of my contract, they replied by email saying they should have contacted me earlier, but they clearly did not bother. I had to chase them for the renewal quote myself, and when I finally received it, it was £400 more expensive.
Most of their messages arrived very late. It was already Friday, while my insurance was ending on Sunday, so I had almost no time to arrange another policy.
Thankfully, I managed to find another company that offered me exactly the same cover for £400 less.
Overall, my experience with this company was very disappointing. In my opinion, they were not professional.
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