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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’ve ordered multiple times from Pillows.com and have always had amazing service and fast delivery times. I had an issue with an order due to an outside factor, and Dana from Pillows.com fixed it quic... Ver mais

Avaliado com 5 de um total de 5 estrelas

Unbelievably helpful. Ordered two king pillows, minor mix-up by me and received back sleeper pillows, not the side sleeper as I thought ordered. Wrote and inquired, given specific instruction... Ver mais

Avaliado com 2 de um total de 5 estrelas

I was really excited to finally have the perfect pillow after finding it every time I slept at a Hilton. I was impressed by how quickly it arrived and I like the values of the company. However, after... Ver mais

Avaliado com 5 de um total de 5 estrelas

The order shipped and was delivered in a timely manner. My wife had made a statement about the pillows we had in a popular Las Vegas Hotel Casino and it gave me the idea for Christmas. They are exactl... Ver mais

Detalhes da empresa

  1. Loja de Roupas de Cama
  2. Loja de artigos domésticos

Informação fornecida por fontes externas variadas

Hotel Pillows at Pillows.com. Your source for hotel bedding, goose down pillows, feather pillows and hotel pillow collections.Sleep on our luxurious Pacific Coast Feather Company down pillows and find out why high quality down pillows will give you the...


Informações de contato

  • South Valentia Street 2200, 80231, Denver, Estados Unidos

  • pillows.com

4,1

Muito Bom

O TrustScore é 4 de um total de 5

121 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Service

I’ve ordered multiple times from Pillows.com and have always had amazing service and fast delivery times. I had an issue with an order due to an outside factor, and Dana from Pillows.com fixed it quickly and easily.

25 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great pillows

Great pillows! We were in Vancouver,BC staying at the Fairmont Waterfront and my wife loved the pillows they use! I inquired what kind they were and ordered a set!

25 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Still waiting to learn how to make my pillow perfect

I was really excited to finally have the perfect pillow after finding it every time I slept at a Hilton. I was impressed by how quickly it arrived and I like the values of the company. However, after sleeping on my pillow for multiple nights, I sent an email to customer service asking for advice. I have been fluffing it up every which way and by the middle of the night it is super compressed and leads to neck pain. I have not received a response to my email and I have since stashed this pillow. It was really hard for me to spend $100+ on something like this, but my husband reminded me that we sleep a lot in our lifetime and it's really important to get the best rest possible. I am still hopeful that I will someday.

13 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

WOW the customer service received by…

WOW the customer service received by rep was nasty - has nasty tone and does not do her job she mentions one price but bills you the next - does not send return labels so you can miss out on your 90 days exchange nasty company -

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Pillows.com

Resposta de Pillows.com

Dear Potential Future Customer reading this review, at Pillows.com, we strive to make sure our customers are satisfied which is why we offer a generous sleep better guarantee. We will work with you to make sure you get the pillow of your literal dreams. However, if you decide to lie to take advantage of us, curse and use fowl language about our moms and threaten our families, yes, the customer service will end abruptly. However we love our customers and the instances that someone harasses our representatives is as rare as this negative review.

Avaliado com 3 de um total de 5 estrelas

The pillow is a too soft

The pillow is a too soft. Not what I expected.

11 de janeiro de 2026
Avaliação não solicitada
logotipo da Pillows.com

Resposta de Pillows.com

Sorry to hear your pillow is too soft, please email sleepbetter@pillows.com so we can help assist you in a return/exchange.

Avaliado com 5 de um total de 5 estrelas

These are the best pillows

These are the best pillows! I sleep so well now that I have them. I ordered some for my kids for Christmas and they love them! Fast delivery great product! Highly recommend.

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

This company spammed me constantly…

This company spammed me constantly after one purchase. I unsubscribed multiple times and they still continued. I just got one again today!

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Pillows.com

Resposta de Pillows.com

Hi Anna, can you please email us at sleepbetter@pillows.com so I can make sure your email is suppressed? Thank you!

Avaliado com 5 de um total de 5 estrelas

Very pleased

The order shipped and was delivered in a timely manner. My wife had made a statement about the pillows we had in a popular Las Vegas Hotel Casino and it gave me the idea for Christmas. They are exactly what she experienced, and actually better! It is great to get a product that is exactly as described!

25 de dezembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Pillow lost it's fluffiness in a couple…

Pillow lost it's fluffiness in a couple weeks

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Pillows.com

Resposta de Pillows.com

Hi Holly!

Sorry to hear the dream maker pillow loft it's fluffiness. You still have time to return for money back or exchange for another pillow that provides more support. Please email sleepbetter@pillows.com for help.

Best regards,
Pillows.com Team

Avaliado com 5 de um total de 5 estrelas

First great experience but not my last!!

This was my first purchase here and it was wonderful. I needed to replace my husband's pillows, which he did not want to part with. But it was time!!
Finding the pillows onsite was great because of the description, reviews, and labeling the pillows as stomach or side sleeper, etc.
My husband tried the new pillows and said he had a great nites sleep and loved them! He is very excited about them!! And you have 30 days to try them out if they need to be returned.
This company is veteran owned and was a great find. I plan on using them again!! Thank you for a great buying experience!!

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My first order

My experience began with ordering the wrong pillow. After contacting the company, they quickly adjusted the order. The correct pillow arrived.
The service was excellent, and the pillow is / was a great purchase. I will buy all future pillows through this website store. Time and experience have taught me to pay a little more for a product and be satisfied.

10 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Throughly Disappointed

This is an extremely nice company. But I am not happy with my pillow. It is not like the one I used at the Hilton Hotel we stayed at. It is much harder and it makes an annoying crinkling sound when I move my head. Not sure if I can return it since I no longer have the original packaging. The quality of the pillow is nice. Just not what I was expecting.

30 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My husband loves his pillows

My husband loves his pillows! After so many pillows to get the hotel feel and not waking up with neck pain he was seeking we finally found something that worked! Very happy with this purchase.

13 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pillow Perfect!!

After finding the ;label of your pillow in a recent stay at a Hyatt hotel in Baltimore, I ordered from your website. It was delivered 6 days later and it is absolutely the best pillow!! It is the same as the one I had slept on in Md and will be ordering more to completed my bed suite!
Thank you!

8 de novembro de 2025
Avaliação não solicitada

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