I would definitely recommend! I found the website really easy to navigate with an excellent selection of pillows. Communication from Pillow World was very good throughout- they informed me when the or... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Placed order, assumption was that items in stock, ready for immediate despatch. Unfortunately had to chase a few days later, for an update on delivery. Items delivered a week later. Would be helpful... Ver mais
A empresa respondeu
After searching for a particular pillow to replace an existing very comfortable one I found it at Pillow World. With a discount available on that day it made the purchase a price I wanted to pay. Chec... Ver mais
A empresa respondeu
I was looking for something for my 85yr old mother who is suffering in this extreme heat to keep cool at night
Detalhes da empresa
Escrito pela empresa
Pillow World is Britain's Leading Pillow Specialist and your one stop pillow shop. We have every type of pillow from all the biggest pillow brands. At Pillow World we don't do fake sales, just low prices everyday. We promise to have Britain's lowest prices 365 days a year. We live and breathe pillows and are passionate about helping you find your perfect sleeping partners. The pillow is the single most important item in your home. It cradles your head and neck, aligns your spine and makes sleep possible. A great pillow will improve any mattress and improve your sleep. A poor pillow makes the best mattress uncomfortable and makes sleep nigh on impossible. We have all experienced the frustration and pain of a poor pillow, whether on holiday or staying at a friend’s. The anguish of pillow origami as you try to plump and fold your flattened excuse for a pillow into something remotely comfortable and supportive is something no one should have to go through. At Pillow World, we have studied pillows from around the globe, looking for the best of the best in every type of pillow. We have even designed and developed new pillows, creating sleep solutions specifically targeted at solving the most common sleep problems. We have pain relief pillows, cooling pillows, anti-snore pillows, anti-allergy pillows, washable pillows, lavender pillows, memory foam pillows, luxury feather and down pillows, latex pillows, pillows for side sleepers, front sleepers, back sleepers and even for wrigglers who move around all night. We have ergonomic pillows, anatomic pillows, breathable pillows, soft and squishy pillows and firm, supportive pillows. Most importantly, we have the right ‘sleep better’ pillows for you. We have 1000's of pillows in stock for super fast delivery, because when you decide you need new pillows you wants them as soon as possible. Happy sleeping from everyone at Pillow World.
Informações de contato
4,4
Excelente
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Pillow World
Glad it went well! Happy Sleeping 💤
This is a very professional outfit
This is a very professional outfit. Superb communication. Quality items at reasonable prices. Well packaged and delivered on time. It's definitely 5 stars for me. Many thanks.
15 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Nigel we are so happy to hear that you had a great experience with us, we appreciate your feedback.
Slow/No despatch
Ordered a pillow with 5-7 day delivery. Then got a delayed notification as I had 'ordered a popular pillow'. Still didn't get a despatch notification so cancelled the order as taking too long. On the plus side no quibble with the refund which was processed quicky.
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Apologies for the delay with your order, unfortunately there were issues during the recent storm with both receiving goods in and also with DPD collecting and delivering, this caused a few delays that couldn't be avoided. We contacted everyone to notify them of the delay, but understand that you didn't wish to wait. We hope you found your perfect pillow and we are here in the future if ever you need anything.
Easy website and discount voucher
I was looking for a particular type of pillow and filtering for that was efficient. I was pleased to find a 10% discount code which made my chosen pillow much cheaper here than elsewhere. So far so good!!
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thank you for the feedback Jan, we aim to please. Happy sleeping 💤
No shipping/delivery details have been…
No shipping/delivery details have been provided for my order.
Please can you provide them, I've asked 3 times or I could cancel the order.
Just to say, that actually it has not been resolved as saying "soon" does not equate to a confirmed shipping/delivery date.
Regards
28 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Hi Anne, apologies this wasn't a super smooth process. Understand that you have been in touch with customer service and it's been resolved, but if you have any further issues don't hesitate to get in touch. Happy Sleeping 💤
Resposta da Pillow World
Hi Carol thanks for the feedback, we are happy it was a good experience.
Easy website to navigate and discount…
Easy website to navigate and discount code appreciated
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Hi Margaret, thanks for letting us know, and for your order!
Best thing bought
The pillows are great I bought 2 gave my mate 1 and we have never slept so well, in fact we have bought another 2 for us and recommended them to another friend and now ordered 2 for her also. So anyone who is not sleeping well should definitely try these .
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Hi Janet, thrilled to hear we helped in your sleep journey. Thanks for spreading the word! Happy sleeping 💤
Website easy to find what your looking…
Website easy to find what your looking for, goods haven't arrived yet, but can't wait to get a good night's sleep
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Hi Susan we wish you many comfortable nights ahead. Thanks for your order and feedback.
All is good at Pillow World
I ordered a Hypnos Low Profile latex pillow from Pillow World and I was well impressed with the delivery of my order as it came really quickly. I was kept informed every step of the way regarding the status of my order. I would not have any hesitation in buying from Pillow World again. I'm well pleased. Recommended!
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Pillow World
Hi Andrew, thank you so much for your brilliant review!
We’re delighted to hear you were impressed with the delivery and that our updates kept you informed every step of the way.
Happy sleeping 💤
I really liked the video explaining the…
I really liked the video explaining the 3 in 1 pillow, that is the reason I made a purchase, plus it was buy one get one free.
Jackie Hughes
26 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Hi Jackie, thanks for sharing your feedback with us!
We’re so pleased the video helped you choose the right pillow, and that the buy one get one free offer made it even better.
Happy sleeping 💤
Great selection of pillows
Great selection of pillows. Found a great offer that suited me znd the wife.😊
25 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thanks so much for your lovely review, Gareth - we’re really glad you found a great offer that suited you both.
It’s great to hear you enjoyed the range and found something that worked for you and your wife.
Happy sleeping 💤
Easy to find good product information
Easy to find good product information, good prices.
25 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thank you for your feedback, Sandra, we’re pleased you found the product information clear and helpful.
It’s great to hear you were happy with both the prices and the overall experience.
Happy sleeping 💤
Back again for more, so can't be bad
Easy to navigate the website site good deal and prices. The product has been first class in the past.
25 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thanks for coming back to us again, Maurice - that really means a lot.
We’re delighted to hear you’ve been happy with both the website and the quality of the products.
Happy sleeping 💤
Absolutely perfect thank you
Absolutely perfect thank you
17 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thank you for your review, Debbie - we’re so pleased everything was absolutely perfect for you.
We really appreciate you taking the time to share your experience.
Happy sleeping 💤
Order arrived quickly, cosy pillow
Order arrived quickly. Really happy with the pillow, which I’d tried out at Benson’s.
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thanks for your lovely feedback, Claire - we’re glad your order arrived quickly.
It’s great to hear you’re happy with the pillow and that it lived up to expectations after trying it in a store.
Happy sleeping 💤
New pillow
Very quick service, I did think the discount code box was a bit hard to find to be honest. I had a dunlopillo as a child, this side sleeper one is different to that one, however I now have neck issues and finding this pillow a great help so far
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thank you for sharing your experience, Deborah - we’re pleased to hear the service was quick and efficient.
It’s especially lovely to hear the pillow is already helping with your neck issues, and we appreciate the feedback about the discount code box too.
Happy sleeping 💤
Comfortable latex pillow
Good advice on the website, all dimensions and guidance was clear and concise.
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thanks so much for your review, Sue - we’re glad the website guidance and dimensions were clear and helpful.
It’s great to hear you’re enjoying your latex pillow.
Happy sleeping 💤
Prices are competitive
Prices are competitive, great value and good selection of products. The communication is very good and delivery was as stated. I am a repeat customer and would continue to use this company in the future.
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thank you for your kind words, Sharon - we’re really pleased you found our prices competitive and the service reliable.
It means a lot to hear you’re a repeat customer and plan to shop with us again.
Happy sleeping 💤
Easy to use informative website
Easy to use informative website with great descriptions and benefits listed making a potentially tricky sale easy
23 de janeiro de 2026
Avaliação não solicitada
Resposta da Pillow World
Thanks for your feedback, Simon - we’re glad you found the website easy to use and informative.
Helping make pillow shopping simple and stress-free is exactly what we aim for.
Happy sleeping 💤
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.