Pittis Avaliações 

Jo Lacey at Pittis Shanklin and her team were extremely helpful and kept me informed throughout when buying my property. Jo was very helpful about the area and had all the information I needed about the property l brought. I would recommend this estate agents to family and friends.

Quick to find me a tennant . Very efficient and helpful . Thanks to Jodie , Imogen and all the staff at Pittis .

I viewed houses with a some different estate agents and Pittis came out on top by far! Friends, professional and easy to approach. Easy applications and great communication.
I would like to thank Imogen and Kristopher who showed us about and dealt with our communications.
Would definitely recommend!

An amazing experience with wonderful Jo, she was amazing, so helpful and easy to speak to, nothing was too much trouble, everything was handled with the utmost efficiency and polite ness. I would highly recommend this company.

Jodie and Imogen have always been great to work with. I rent my house on the IOW out through Pittis and it's always been easy for me to contact them and discuss whatever it is that needs to be discussed. Both are very friendly, approachable, professional and helpful. My life is a lot easier with them managing my house rental and I'm very grateful.

I have been trying to sell my Dad's house after probate etc. I have now received an offer, which is great news. I have been with the Ryde branch in the Isle of Wight. Alison, Demetrius and Jack have all gone above and beyond what I would expect from estate agency services. I live 5 hours away and therefore trying to arrange things from a long distance is never easy and they have made the whole experience as good as it could have been under the difficult circumstances. They have done so much to assist me and nothing is too complicated or difficult for them. They are professional, helpful and so kind and I can't thank them enough for helping to reduce my stress levels. I'm not quite at the end of it all but we are nearly there and I know I will be supported by the fabulous staff. Thank you

We are first time buyers and cannot thank both Jo and Coral enough for their support. No question has been a silly question, and they have gone out of their way to make our first time experience an unforgettable one. Our buying process has been incredibly quick and efficient, thank you to you both.

Alison of the Ryde office visited us today to provide a valuation of our property. Alison provided us with an excellent service; explaining all aspects of the current market, completing the questionnaire hassle-free and giving us details of the services Pittis provides.

Alison arrived promptly. Her knowledge of the local market was very good. Overall an excellent and professional valuation. Thank you.

As a landlord it’s very difficult to get piece of mind when it comes to letting your property. That’s exactly what I’m getting with the lettings team in Ryde. Imogen & Jodie are very professional in their abilities and very knowledgeable in the market. I look forward to working with them in the future.

Imogen and Jodie were fantastic walking me through the whole process would highly recommend for a stress free experience cant thank them enough

Imogen and the rest of the team were fabulous, they couldn’t do enough to help. The house was on the market and rented out straight away.
Would definitely recommend them as they made it all so easy.

The first person we contacted when we decided to look for a house in Shanklin was Jo Lacey at Pittis because she has been so helpful to us in the past. She is always friendly and supportive, understanding of our needs and, because she keeps in close contact, we trust her to help us find the right property.

Jo and her team at the Shanklin office did a great job in getting my property sold at auction. They arranged and managed over twenty viewings of the property and kept me updated on the details. They also provided regular feedback on the viewings.

A big thank you to Pittis Shanklin, especially to Coral and Jo, for sustaining a lengthy transaction which required much tenacity and patience. They both liaised effectively and kindly, negotiated excellently and showed professionalism throughout and encouraged me to keep going. Many thanks both it’s much appreciated indeed. Highly recommended.

I cannot rate this agent highly enough, our experience in finding our perfect property was so efficient and seamless. The communication was exemplary throughout. A special shout out to Connor (Freshwater,IOW) who went above and beyond and contacted us out of hours to seal the deal. Thank you.

We put our house in Shanklin on the market with Pittis and within a week it had sold for very near asking price. We cannot praise the Shanklin office high enough! Chris Smith, Jo Lacey and Coral were all outstanding in their professionalism and always there to help. We highly recommend them.

Particularly great comms from Jo with the recent sale of our property and thanks to Coral and Christopher too for playing their part

We visited the Ryde branch with Limited times and dates for viewing and Ross set us up with 5 properties all within our price range and our preferred areas. To top it off, he was knowledgeable about all and no question was too difficult.

From the outset where we were just ‘browsing’ Michelle was very helpful in setting up multiple viewings for us to better understand our wants for a property. When we finally found the property we liked Michelle and Ross were very swift in setting up viewings and dealing with the offer stage making it much less stressful as first time buyers. (who didn’t have a clue!)

Formal Complaint and Service Review
​To: Pittis Estate Agents Isle of Wight
Date of Incident: Tuesday, October 29, 2025
Property Address: Nelson Drive, Cowes, Isle of Wight
Client P. C. and Ariel Chavarro Avila
​I am writing to express my profound dissatisfaction and to lodge a formal complaint regarding the service received following the arranged property valuation appointment at our home on Tuesday, October 29, 2025.
​1. Breach of Trust and Unauthorised Substitution
​Our primary disappointment lies with Fine and Country for a significant breach of professional conduct. We arranged a valuation directly with your agency; however, without any prior consultation, notification, or opportunity for us to consent, the appointment was outsourced to Pittis Estate Agents.
​This decision, which deprived my partner of the fundamental right to choose who enters and assesses his property, demonstrated a complete lack of respect for us as potential clients. We expected the bespoke, high-end service Fine and Country advertises, not an unannounced substitution.
​2. The Agent's Unprofessional Conduct and Disrespect
​The agent sent by Pittis, identified as N___l, arrived on time but exhibited an utterly unprofessional and negative attitude from the outset.
​Our property is a very contemporary, minimalist, and open-plan house that has been recently renovated to an exceptionally high standard. The features include:
​Ground floor: Open-plan sitting room, dining room, and kitchen area, a fitted bathroom with a shower, ample cupboard space, and new French doors opening onto a gorgeous, sunny, and protected patio garden.
​First floor: Three bedrooms (two comfortable doubles and one single), a main bathroom with a lovely walk-in shower, and brand new roof insulation and finally a separate spacious garage with electricity, plus parking area.

​Despite the obvious quality and significant investment in the renovation, the agent was overwhelmingly negative. He spent the duration of the visit focusing on the poor current state of the UK property market and offered continuous, dishearteningly negative feedback on every aspect of the house.

​3. Dishonest and Disrespectful Valuation
​The agent concluded his visit by stating the property's value "had to be around £250,000."
​This figure is not only deeply insulting but also fundamentally dishonest and disconnected from the local market reality. Professional investigation of comparable sales clearly shows that even renovated council estate properties in Cowes are not available under this price point.

​Following his disheartening visit, two separate, professional estate agents valued our property at £300,000. This confirms the Pittis agent's valuation was wildly inaccurate and suggests either incompetence or a deliberate attempt to manage expectations downwards using fear-mongering tactics.

​Conclusion.

​The entire experience was deeply upsetting. My husband was left feeling heartbroken after the agent's negative assessment and disrespectful attitude.

​We require a formal explanation from Fine and Country as to why our appointment was substituted without permission. Furthermore, we demand an acknowledgment of the unacceptable standard of conduct displayed by your partner agency, Pittis.

​As a direct result of this experience, we intend to post the following ratings:
​Fine and Country Estate Agents: 2 Stars
​Pittis Estate Agents: 0 Stars Unfortunately there is not a 0 star review.

Trustpilot does not allow me to set the date as the 29th of September 2025