We recently bought our house in Shanklin and Pittis , Shanklin branch , were the house agent. Jo Lacey and Chris Smith of that branch were extremely helpful in a long and nervous sales procedure. The... Ver mais
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My partner and I are first time buyers and have been delighted with the service we have received from the Sandown Pittis staff. Ben has been so helpful, friendly and knowledgeable. He made special acc... Ver mais
A empresa respondeu
Sandown branch, first time buyer. Dealt mainly with Ben and sometimes Joe. Friendly and helpful staff right from first call to arrange a viewing. Unlike some other estate agencies on the isl... Ver mais
A empresa respondeu
Have used Pittis in the past both buying and selling, they are always very good and professional
Detalhes da empresa
Sobre Pittis
Escrito pela empresa
Founded in 1774 by Thomas Pittis, originally as an auction house, Pittis is the Isle of Wight's longest-standing and most trusted estate agency. For over two and a half centuries, the agency has been helping generations of families find their perfect homes, establishing deep roots across the island's vibrant communities.
Today, Pittis operates a network of seven branches—including offices in Newport, Ryde, Shanklin, and Cowes—making them the premier property experts on the island. In 1991, Pittis joined Arun Estates, the largest independent estate agency in the Southeast of England. This partnership allows them to combine invaluable local, on-the-ground knowledge with the robust marketing power and resources of a major regional network.
Pittis offers a complete, stress-free moving experience by providing:
- Residential Sales & Lettings: Dedicated teams helping buyers, sellers, tenants, and landlords.
- In-House Experts: Direct access to mortgage advisors, conveyancing services, and land/new home specialists.
- Modern Marketing: High-quality professional photography, virtual tours, and early-launch property previews.
With a customer-first philosophy focused on delivering "positively memorable" experiences, Pittis continues to move the Isle of Wight forward.
Book a free valuationThere are so many reasons to choose:
Escrito pela empresa
- Industry leading marketing
- Professional photography
- The best prices around
- Largest network of offices
- Easy to use website
- But we think you should choose us for a completely different reason! Our commitment to providing the very best customer experience (the kind we would want to receive ourselves) is the only reason you need.
Get in touch today!
The lengths we go to deliver the very best customer service are unmatched...
and we continually build on this through weekly coaching sessions to keep our staff focused. In recognition of our efforts, we’ve recently been awarded the ‘Investors In People’ accreditation and the industry-leading Gold award for ‘Training and Development’ in conjunction with the Sunday Times.
Informações de contato
Reino Unido
- pittis.co.uk
4,6
Excelente
1 mil avaliações
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Fantastic service and support through a…
Fantastic service and support through a long and difficult house buy. Couldn’t have asked for anything more from the Pittis team at Shanklin.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Pittis
Hi Frances,
We're delighted to hear that you received fantastic service and support from our team during your house-buying journey. It's wonderful to know we could assist you through the process.
Best wishes,
Pittis
Great experience
I recently moved into a property with the help of Ryde Pittis. I worked closely with Jodie who was amazing.
This is my first time moving out and Jodie was patient with my questions and explained the process to me really well which made me feel at ease.
25 de janeiro de 2025
Avaliação não solicitada
Resposta da Pittis
Hello Teigan,
Thank you for your review, we're delighted you're happy with our service. We're thrilled to hear that Jodie was able to assist you so well during your first move. It's wonderful to know she made the process clear and comfortable for you. Whether it's your first home or your next project, we're here for you every step of the way.
Best wishes,
Pittis
Ross was very experienced and…
Ross was very experienced and knowledgeable and made our visits worth it. And this helped us to see the place we would like live in
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Pittis
Hi Hazel,
Thanks for your review, we're delighted you're happy with our service. We're happy to hear that Ross's experience and knowledge made your visits worthwhile and helped you find the right place to call home. We're thrilled to have been a part of your journey and are always here when you need us.
Best wishes,
Pittis
Excellent customer service
I have nothing but praise for Pittis, they have really made me feel cared for and looked after. Jo at the Shanklin branch and Kiri at Sandown really couldn't have done anything better. I felt able to ask them anything and they were always quick to come back with a reply from a vendor. I had regular updates on new properties to the market and they took the time to check back after viewings to find out our views. I'm so pleased that the house I'm now buying is a Pittis house.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da Pittis
Good morning Alison,
Thank you for your generous review - we will pass this on to the team! We're thrilled to hear that Jo and Kiri provided such excellent service and made you feel well cared for. It's wonderful to know that you felt comfortable asking questions and appreciated the regular updates. We're delighted that you're purchasing a home through us and wish you all the best in your new place.
Best wishes,
Pittis
The Staff at the Ventnor Branch were…
The Staff at the Ventnor Branch were very professional and made our buying experience stress free. A special thank you to Alison, Shannon, Jo who were very friendly, helpful, professional, and kept us informed throughout the purchase of our new home in Wroxhall.
Thank you 😊
David and Patricia S.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Pittis
Good Afternoon,
Thank you for your lovely review! We're thrilled to hear that the team at the Ventnor Branch, especially Alison, Shannon, and Jo, made your buying experience smooth and stress-free. It's wonderful to know they kept you well-informed throughout your journey to your new home in Wroxhall.
Best wishes,
Pittis
Professional
Professional. A personalised, friendly team who kept me up to date with new properties on a daily basis. Nothing was too much trouble for Lauren, Jo and Angela at Pittis.
2 de janeiro de 2025
Avaliação não solicitada
Resposta da Pittis
Hi Stephen,
Thank you for your kind review - we will pass this on to the team! We're thrilled to hear that our team provided you with a personalised and friendly service, keeping you updated with new properties daily. It's wonderful to know that nothing was too much trouble for us, and we're glad to have been part of your journey.
Best wishes,
Pittis
Thank you Jo Lacey
Thank you Jo Lacey and the team at the Shanklin office.
Jo went over and above to help us to find and complete our purchase here in Shanklin. She even came to do a 2nd viewing on her day off.
Ours was a troublesome move from the mainland with us having to jump many hurdles to get here. Jo was always on hand with advice, support and a cheerful voice. She has supported us with so much more than just buying the property and moving in. Her helpful, friendly manner has made the whole experience much easier. All staff at the Shanklin branch were wonderful but Jo shone like the star she is. Thank you Jo.
Ruth & Doug Smith
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Pittis
Hi Ruth,
Thank you for your lovely review! We're thrilled to hear about your positive experience with Jo and the team at our Shanklin office. Jo's dedication and willingness to go the extra mile, even on her day off, truly exemplify our commitment to helping families move forward. We're delighted that Jo's support and friendly manner made your move from the mainland smoother.
Best wishes,
Pittis
Pittis agents (Shanklin)
Pittis agents (Shanklin) - namely Chris Smith, Jo Lacey and Heather Banning have been outstanding in all departments. From the outset, their positive responses to requests, helpful informative chats, good marketing, regular constructive feedback, great communication skills, friendly supportive reassurance and high levels of courtesy!
Well done Shanklin team and thank you!
Andrew Matthews
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Pittis
Hi Andrew,
Thank you so much for your lovely review! We're thrilled to hear that Chris, Jo, and Heather provided you with such a positive experience at our Shanklin branch. It's wonderful to know that their dedication and excellent communication made a difference in your journey. We're always here to help you move forward and appreciate your kind words.
Best wishes,
Pittis
A Pleasure to deal with!!
From our first call to final completion Jo has been great, empathised with our situation and nothing we asked a was to much trouble - I would definitely recommend Pittis and Jo if you are moving from the Mainland to the island a big move made very simple - Thanks
26 de novembro de 2024
Avaliação não solicitada
Resposta da Pittis
Hello Rachel,
Thank you for your lovely review! We're delighted to hear that Jo was able to empathise with your situation and make your big move from the Mainland to the island so simple. Your recommendation means a lot to us, and we're pleased to have been here for you every step of the way.
Best wishes,
Pittis
Very happy with the service and care I…
Very happy with the service and care I received from Imogen and Jodie at the Pittis Ryde branch. Thank you!
12 de outubro de 2024
Avaliação não solicitada
Resposta da Pittis
Hello Hannah,
Thanks for leaving us such a lovely review, we really appreciate it. We're thrilled to hear that Imogen and Jodie provided you with such excellent service and care. Your kind words mean a lot to us.
Best wishes,
Pittis
Pittis Shanklin, Jo Lacey
I am a purchaser. Jo Lacey from Pittis Shanklin has been an absolute star. Jo has worked so hard, on behalf of her clients, she has spent all the time our house was on the market sending us endless details of properties that met our search criteria. We had regular phone calls offering us any help we might need, arranging viewing dates, making sure we had solicitors, if we didnt then she could put us in touch with someone from Pittis who ciuld help which has been invaluable to us. If she is your agent then you will have a hard working agent who goes above and beyond to sell your property
19 de novembro de 2024
Avaliação não solicitada
Resposta da Pittis
Morning Andrea,
Thank you so much for your lovely review. We're thrilled to hear that Jo has provided such outstanding service and support throughout your purchasing journey. It's fantastic to know that her dedication and hard work have made a positive impact on your experience. We're always here to help you move forward.
Best wishes,
Pittis
House sale
As far as I'm concerned, Chris & Jo worked hard to sell my property and, once sold (STC), Heather, together with Chris & Jo worked hard progressing the sale on my behalf.
13 de novembro de 2024
Avaliação não solicitada
Resposta da Pittis
Dear Jeff,
Thank you for your lovely review. We're delighted to hear that Chris, Jo, and Heather worked hard to sell your property and progress the sale on your behalf. It's great to know that you had a positive experience with our team.
Best wishes,
Pittis
Thankyou to pittis Ryde for selling our…
Thankyou to pittis Ryde for selling our property. Excellent service by everyone. Very professional. Also a thankyou to yasmin who negotiated with us and our buyer to keep things moving.
13 de novembro de 2024
Avaliação não solicitada
Resposta da Pittis
Hello Neil,
Thank you for your lovely review. We're delighted to hear that you had an excellent experience with our Ryde branch. Yasmin and the team are pleased to have been able to assist you and keep things moving smoothly.
Best wishes,
Pittis
Good Buyer experience was…
Communication from Jo at Shanklin was helpful following up inquiries and messages speedily
It was a good atmosphere
Good liaison with the team and seller and solicitors took some of the inevitable stress away
I was also grateful for for administrative help along the way Thank you
12 de novembro de 2024
Avaliação não solicitada
Resposta da Pittis
Hello Karolina,
Thank you for your 5-star review. We're delighted to hear that Jo at Shanklin was able to assist you so effectively and that the team helped ease some of the stress during the process. It's great to know that you found the atmosphere positive and the administrative support helpful.
Best regards,
Pittis
Pittis
Pittis, Ventnor.
Absolutely shocking. Had 0 viewings and they tried to blame it on the fact that it is an Airbnb. Whenever they called we gave them a date/time to view.
The worst thing is they refused to accept any responsibility.
Own your mistakes and you won't get reviews like this.
2 de setembro de 2024
Avaliação não solicitada
Resposta da Pittis
Dear Steve
Thank you for taking the time to leave us a review and we are sorry that your experience has not been entirely positive. We really do appreciate our customers taking the time to provide us with valuable feedback and all comments received are investigated and used to implement any coaching necessary.
Should you wish to discuss your experience in more detail, please do not hesitate to contact our Customer Support department on 01702 540802 or at customer.support@arunestates.co.uk and we would be pleased to discuss your feedback further.
Kind regards
Pittis
I found that the staff at Pittis were…
I found that the staff at Pittis were extremely helpful throughout the sale, and especially Richard Crofts who made a stressful experience much less so due to his commitment to his work and customer dealings.
5 de outubro de 2024
Avaliação não solicitada
Resposta da Pittis
Dear David,
Thank you for your review. We're delighted to hear that Richard and the team were able to make the sale process less stressful for you. It's always our aim to help you move forward smoothly and efficiently.
Best regards,
Pittis
Pittis Shanklin Review
Thank you especially to Chris and Jo at Pittis Shanklin who sold our rented property for myself and my daughter. There were quite a few bumps along the way but they both took charge of everything and took away all my anxiety, the sale actually went through extremely quickly.
I would definitely recommend Pittis Shanklin to anyone as they are so professional but friendly and understanding.
Thank you so much….
27 de setembro de 2024
Avaliação não solicitada
Resposta da Pittis
Afternoon Philippa,
Thank you for your lovely review. We're delighted to hear that Chris and Jo were able to assist you and your daughter so effectively. It's wonderful to know that the sale went through quickly and smoothly, easing your anxiety. We truly appreciate your recommendation!
Best wishes,
Pittis
Good and helpful professional service
Good and helpful professional service, contact was maintained throughout the transaction.
4 de outubro de 2024
Avaliação não solicitada
Resposta da Pittis
Hello Rhett,
Thanks for your review, we're delighted you're happy with our service.
All the best,
Pittis
We have just brought our first home…
We have just brought our first home from pittis shanklin (Jo Lacey) the service was brilliant from start to finish. Not knowing what to expect Jo was brilliant answer all questions and queries fast and efficiently
Thanks again Jo
20 de setembro de 2024
Avaliação não solicitada
Resposta da Pittis
Hello Dean,
Thank you for your lovely review! We're thrilled to hear that Jo provided brilliant service and was able to answer all your questions efficiently. It's wonderful to know that your first home-buying experience with us was so positive.
Best wishes,
Pittis
Highly recommend
We have viewed a number of properties around the Sandown/Shanklin area with many different Estate Agents and Jo Lacey at Pittis stands out as one of the best. Jo was informative and engaging which put us at ease from the start. Any communication to Jo she's responded to straight away. Highly recommend her.
19 de setembro de 2024
Avaliação não solicitada
Resposta da Pittis
Good Morning,
Thanks for leaving us such a lovely review, we really appreciate it. We'll be sure to pass your kind words on to Jo and the team!
Many thanks,
Pittis
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