Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Have ordered many times when it was under a previous owner ship. In the last 6 months the new owners have changed the ingredients to tomato sauce , it is bland no spices, the cheese has been changed i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Giving a shout out to Pizza Nova and their amazing gluten free pizza crust . They have a new GF crust and it is delicious ! I have always felt safe as someone with a Celiac when ordering from Pizz... Ver mais

Avaliado com 2 de um total de 5 estrelas

I drove to get 4 of their special charity day $5 pizzas. All sold out about 1 hr before the 9 pm deadline. Frustrating for sure. Better planning perhaps?

Avaliado com 1 de um total de 5 estrelas

Haven’t ordered from Pizza Nova in a long time, and wow, it’s really gone downhill. I ordered a pepperoni and cheese pizza, and there was barely any cheese on it. The crust had almost no flavour eithe... Ver mais

2,4

Ruim

O TrustScore é 2.5 de um total de 5

49 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,4

Todas as avaliações

(49)

8 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Pizza Nova ?????i

Haven’t ordered from Pizza Nova in a long time, and wow, it’s really gone downhill. I ordered a pepperoni and cheese pizza, and there was barely any cheese on it. The crust had almost no flavour either. It used to be much better. What a shame.

4 de julho de 2026
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Disappointed today

I drove to get 4 of their special charity day $5 pizzas. All sold out about 1 hr before the 9 pm deadline. Frustrating for sure. Better planning perhaps?

12 de maio de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Not enjoyable at all.

We usually love this pizza but were disappointed, not for the first time, about the lack of ingredients on our pizza. We order the exact same pizza, almost every time. We always ask for extra sauce. Most times they do it. When they don't do it, like last night, the pizza tasted dry. Not enjoyable at all.

23 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Location at Green Lane and Bayview

Location at Green Lane and Bayview, Thornhill tends to rip off the teens, forgetting a dish or giving incorrect cheaper items. Do the math of what you ordered to the actual charges on receipt and check your food before you leave store.

15 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

What is going on with your call lines…

What is going on with your call lines tonight??? Saturday Nov.29. No one is picking up to take orders. Never had this happen before. And on top of it when I called customer service he was all chill as if nothing is happening. Listen, if you cannot handle the load of customers hire more agents
It's that easy not brain science!!!!!

29 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

New owners = Lower quality

I have sung the praises of Pizza Nova for the last 17 years. But no more. The last few orders have not been up to the previous standards. I'm told that the company has been sold. The new owners want to get back their money quickly. That's the only conclusion I can make.
They have reduced the amount of cheese and toppings.
I will have to find another place for my pizza cravings.

6 de julho de 2025
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Have ordered many times when it was…

Have ordered many times when it was under a previous owner ship. In the last 6 months the new owners have changed the ingredients to tomato sauce , it is bland no spices, the cheese has been changed it’s poor quality they skimp on all ingredients and burn the pizza dough to the point where the crust curls up. They don’t get there orders right, if you order polonium they’ll replace it with wings instead.I have complained a couple weeks ago and got a credit. Tonight I used my credit and was disappointed by this order once again. For me this is over and will never purchase any thing from pizza nova. The shit poor location is Alcona INNISFIL.

28 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Raw dough wrong topping

Ordered gluten free crust with three toppings, topping to edge well baked not burnt.
Picked up pizza, wanted sun dried tomatoes got olives, toppings not to edge,pizza dough raw, sauce in centre of pizza I feel like they stole my money

19 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Visited Pizza Nova Collingwood

Visited Pizza Nova Collingwood, Ontario today. This is the best pizza ever, and we normally pickup weekly. The place is very clean. Jason and his staff are very friendly and professional to deal with. They treat the customers like friends and family.

15 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

They don’t even deserve one star

They don’t even deserve one star, long time customer almost 18 years, since I have moved they can’t even take accurate address to give it to the driver to deliver. 1st day almost an hour late so I give them another chance the next day late for almost an hour. It seems they like to make an excuses a lot. It’s approximate time 35-40 minutes doesn’t mean an hour and 10 minutes then you call me back after 1 1/2 hour, very good to make an excuse but not having the orders ready, don’t bother go somewhere else. Funny thing one location is 1 block away from me and they send it to another town, someone dropped the ball.

9 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Shout out to Pizza Nova

Giving a shout out to Pizza Nova and their amazing gluten free pizza crust . They have a new GF crust and it is delicious !
I have always felt safe as someone with a Celiac when ordering from Pizza Nova . They take a GF allergy seriously and their customer service is great .
Shout out to the Jane / Dundas location in Toronto !

18 de julho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

False Advert and lying employee

So I just went to grab a slice. $4.50 per slice as advertised on the window. With a picture of all the slices.
I order the Canadian, and I get charged 5.25. 5.90 with tax. So I asked what happened to the $4.50.
He answered that it's just the subtotal. and only pepperoni is $4.50.
I just have time to argue with stupid today
They will rip you off.

31 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had one of the worst pizzas ever from…

Had one of the worst pizzas ever from the Martingrove and Burnhamthorpe location. Unlike previous purchases which were fresh made, this one was obviously a premade reheated pizza with some of our ingredients added. Crust was way overdone and not handmade. Avoid this location. How else can a 20 to 25 minute time for pickup be only 10 minutes? And regular employees were not there.
Probably never buy again this crap.

3 de agosto de 2023
Avaliação não solicitada

Esta empresa é sua?

Reivindique seu perfil para acessar as ferramentas gratuitas da Trustpilot para empresas e se conectar com seus clientes.

Criar uma conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais