Terrible service provider. Many institutions will force you to do the Plaid method of linking a bank and when it fails you have to use a different bank. Yeah, let me go open a new bank because Plaid... Ver mais
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Veja o que dizem as avaliações
Their customer service couldn't provide any logical explanation why my charge was declined despite my bank showing plenty of money in the account. I took my card to the dispensary and it went throug... Ver mais
Unexisting client service, was unable to onboard for very simple transactions api requests to my own bank account. Would not recommend at all!! Use GoCardless instead, was setup in minutes what took p... Ver mais
Horrible. Trying to connect my HSA to my credit union through Plaid. Having "connection issues" for 2 days now. A complete joke.
Detalhes da empresa
Informação fornecida por fontes externas variadas
Plaid is a technology platform and data network that enables applications to connect with users’ financial accounts. We lower the barriers to entry in financial services by making it easier and safer to use financial data. Today, we support developers in North America and Europe.
Informações de contato
San Francisco, Estados Unidos
- sales@plaid.com
- plaid.com
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Avoid like the plague!!
I've used plaid multiple times and each time the process is agonizingly slow, glitchy, and complicated. This is coming from a tech savy user their 20s! After spending at least an hour, it works only half the time!!! Please whoever is reading this review avoid this company unless you want to drive all your customers away!!!
Worst company
Worst company. Does not update their data and keeps accounts frozen (held hostage), until YOU fix their outdated tech. Don’t join any company that uses plaid for verification of your bank account!!!!
If I could I would give 0
If I could give 0 I would. My apartment complex demands their residents can only pay through this "holding/resident portal" company. No other payment accepted. I tried to pay via my debit card but it says complex does not accept debit. Now you must provide bank ID and password. I understand then they contact you to provide routing and account number. Their privacy policy is NOT a privacy at all. I have not given this debit card number to anyone for many months. Just a few days later my account is wiped out by someone using my debit card to purchase a $341.21 trampoline from Amazon. Of course, now that I threatened to take complex to court for refusing cash, debit card... They have given me permission to use cashier check trying to make me think I am a special case. Cashier checks are backed by holding companies guaranteeing the payment. This Plaid has tons of complaints and will micro track every penny you spend and obtain all historic financial records. Of which their privacy policy says will never go away, any mark will be permanent! Next step police report and letter to the Distrct Attorney! Keep in mind they no doubt, pay to try and raise their pathetic ratings, so it is safe to assume ratings are likely much lower.
Citibank uses this and when plaid…
Citibank uses this and when plaid attempted to access my local bank ,my bank locked me out of my account over the weekend.Security question would not accept answer. I cancelled the Citibank credit card after only having it for less than 12 hours due to Plaid causing my local bank to lock my account .I have to wait til Monday to call my bank to unlock my account because of Plaid!
Does not work.
Does not work.. keeps sending you in an endless loop of authentications
This is eerie
This is eerie. Forced to use this through another app. I'm nearly sixty, bank with one of the ten largest banks in US, Used my password and username - successful. They told me how much money I had in the bank, asked me for account and routing numbers, and then, oh PNC isnt' a full participant. So, you could have told me earlier. Now you have all my information, and legally you obtained the information by trickerie. i pwefoemws my end of he agreement; plaid and extra refused.
Why force people to give personal, financial information in promise of a benefit while knowing that there is no benefit. If you don't work with pnc, then collecting usernames and passwords for their accounts, and asking for routing and account numbers after the passwords and user names check out. I would be sleeping easier, if I hadn't been gaslighted It really is criminal. Hopefully one of the principles donating to the incorrect party so they'll go after uoi
App doesn't work.
App doesn't work.. and after reading the comments here. that's probably a good thing.
I've never EVER had a theft attempt on…
I've never EVER had a theft attempt on any of my bank accounts.
Never until the day after I used plaid.
Then I'm getting emails from my bank that the attempt to change my password or get access to my password hint has been denied and my account locked.
Possible coincidence? Sure, but I don't believe in coincidence.
Absolute trash
Absolute trash. Avoid at all cost. Every time I’ve been forced to use them to make a payment I get locked out of my bank account months later because they repeat try to login on their own when there is no reason for them to be logging in.
Horrible
Horrible. I have to pay my rent and it’s saying I have to go through a micro transaction verification. That won’t come through for another 2 days they said so now I can’t pay rent even though I provided them with everything account number, name, DOB, and address. It’s horrible design idk why companies don’t use their own direct deposit methods
Companies need to stop using plaid it…
Companies need to stop using plaid it sucks and it's dangerous.
Worst App Ever
If I could give no stars I would. This system does not look at your actual income. I couldn't even get a $50 loan because it does not reflect my actual income even through it is connect to my bank with my direct deposit. All the online loans apps use it and it is garbage. I won't recommend it to anyone. A two year old can create a better app.
I set up an Etsy store online and…
I set up an Etsy store online and within 24 hours was contacted thru Etsy messages that I needed to verify my account. The next morning there was a charge on my credit card that I didn’t make and it was for EtsyUK. My bank caught it as fraud and closed that card. So I will get a new credit card and have to go change all my accounts that have automatic bill pay to the new number. I also closed my Etsy account. It’s not worth risking what hackers can do to sell on Etsy since you have to use Plaid. I will not ever use Plaid.
Doesn't work with Wells Fargo
Doesn't work with Wells Fargo. It shows how bad the state of financial verification is. I don't know why businesses (like AirBNB) would use this useless, frustrating service. They are losing customers this way. And it's not the user fault, I can tell you that.
This is a horrible service
This is a horrible service. It does not work, flat out, does not work. 2 banks, 1 says no accounts exist, the other it doesn't recognize the routing account number pulled straight from the my checks and bank site.
First of all wth is Plaid and why…
First of all wth is Plaid and why haven’t consumers been provided guidelines in writing on using this service? I have not had a pleasant experience with this.
I refuse to give over my information to…
I refuse to give over my information to Plaid. I wanted to use AirBnB but since they now use Plaid, I will no longer be using AirBnB. Bye Bye. The way business is done nowadays stinks! 🤬
Absolute GARBAGE APP!!!!
Absolute GARBAGE APP!!!!
Trying to verify my license and the app camera won't adjust the zoom so I can't get a clear picture to upload.
Absolute trash app.
I wish we weren’t forced to use this.
I wish we weren’t forced to use this. Idky all these apps are deciding to have people connect to their banks through plaid. If im not mistaken, I started to notice it by 2019/20. There was legit a time where you were able to connect your bank manually with certain things, and they verified your account by doing a little cent check. Now these apps have made it mandatory you’re connecting through plaid, I don’t want to use them!!! My cu clearly doesn’t trust them, &/are very firm on their member’s security. Plaid was at a time only using mega banks to connect with, then just recently (i presume) they’ve updated for more banks and credit unions because I’ve finally been able to connect my CU after at least 3yrs of not being able to. HOWEVER, my cu made changes and decided to disconnect from plaid again, and honestly i have no problem with that, I’m not happy about being forced to using plaid anyway. These investment apps and etc need to go back to letting you connect your banking info manually. I haven’t had issues when I was able to do that. They don’t even allow any other options other than connecting through plaid and it’s very frustrating.
NEVER USE THIS SCAM APP
If any online banks are using this service, please stop using because they are scammers. Once i tried to go through verification process with a reputable bank, they accessed my bank with credentials and tried to empty my bank account. This is the biggest scam and FRAUD! If you see this name PLAID while setting up your online banking, RUN!!!!!!!!!!
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