It’s my second bag (vintage Chanel) from Plamexs and couldn’t be any happier. Both bags were in good condition (even better than expected). Excellent customer service, flexible payment options and pri... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I have received my order today. But the bag does not meet my expectation. I want to return the bag. It is not possible to sent an email to your support, how to make a return? Inger New experience... Ver mais
A empresa respondeu
Via Vestiaire een vintage tas gekocht, ontzettend tevreden! De tas is in goede staat en is exact zoals omschreven en weergegeven. De communicatie verliep vlot en netjes; zeker niet de laatste keer dat... Ver mais
A empresa respondeu
Ho conosciuto e seguito il Venditore professionale PLAMEXS su Vestiaire Collective. L'ho cercato e trovato sul web ed ho acquistato la Alma LV mm in epi pistache. Borsa assolutamente più bella dal viv... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
At PLAMEXS, we offer an exclusive selection of pre-owned luxury handbags, bringing together timeless craftsmanship, impeccable quality, and sustainability. Our curated collection features iconic bags from the world’s most prestigious fashion houses, including Chanel, Louis Vuitton, Hermès, Gucci, and more. Why Choose PLAMEXS? Every bag we sell is thoroughly inspected by our expert team to ensure it meets the highest standards of quality. We pride ourselves on offering only genuine, luxury items. Sustainable Luxury: By purchasing pre-owned, you’re making a smart, eco-conscious choice. We believe in the value of extending the life of designer pieces, reducing waste, and promoting a more sustainable fashion cycle.
Informações de contato
General Parensov 39, 9002, Varna, Bulgária
- +359893711756
- contact@plamexs.com
- plamexs.com
4,9
Excelente
215 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Positieve ervaring
Van de week mijn eerste bestelling geplaatst. Het was verrassend genoeg binnen 2 dagen binnen en ik werd niet teleurgesteld. De staat was uitstekend. Af en toe zijn er extra kortingen waardoor de prijzen nog aantrekkelijker zijn. Zeker een aanrader!
31 de março de 2026
Resposta da PLAMEXS
Hello!
Dear Denise,
Thank you very much for sharing your experience with us!
We are happy to hear that your first order arrived within two days and that the condition met your expectations.
It is also great to know you have spotted some of our extra discounts - we love being able to offer that little bit more value. :)
Please know that you are always welcome back. It will be our pleasure to assist you whenever you may need us - now and in the future.
Thank you once again!
With appreciation,
The Plamexs Team.
Incredible bag
Incredible bag ! Thank you so much !
Delivery so fast. Very great . 🌟🌟🌟🌟🌟
28 de março de 2026
Resposta da PLAMEXS
Hello!
Dear Marianne,
Thank you very much for your wonderful review! :)
We are happy you love the bag and that the delivery was quick and smooth! Your kind words truly mean a lot to us. :)
Please know that you are always most welcome back - we remain at your disposal whenever you may need us.
With appreciation and kind regards,
The Plamexs Team
actualy it's WOW
actualy it's WOW! my experience with this store was absolutely great! They delivered my order (vintage LV in excellent condition) to Poland just in 2 days!! 100% I'll return to the store for a new bag <3
19 de março de 2026
Resposta da PLAMEXS
Hello!
Dear Anastasiia,
We are happy to hear you had such a great experience and that your vintage Louis Vuitton arrived quickly to Poland! It means a lot to us that you are happy with the condition and overall service. Thank you very much! :)
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With appreciation and kind regards,
The Plamexs Team
Resposta da PLAMEXS
Hello!
Dear Veronika,
Thank you very much for your wonderful review! :)
We sincerely appreciate your trust and continued support, and look forward to assisting you again in the future. You are always most welcome back. :)
With appreciation and kind regards,
The Plamexs Team
Best place for your shopping!
Amazing customer service, the best I experienced in a while! Very quick, helpful, and extremely kind. Their positivity gives you a very unique and personalized experience. The shipping was super fast, I got the bag the next day after ordering. They were letting me know about every step of the process which made me feel very safe and taken care of. The product had a lot of photos and was described very well, and it arrived perfectly matching everything. The details on the website helped a lot with making a decision, and the feature of making the offer is always nice to use. I’m very sure I will make more purchases very soon, I really loved the experience! Special thanks to Radi for answering all my questions on instagram. Truly great place for your shopping.
25 de março de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Anna,
Thank you very much for this incredibly thoughtful review! :)
We are truly grateful for your kind words and so happy to hear that every step of your experience - from communication to delivery, - made you feel confident and well taken care of. That is exactly what we strive for. :)
It means a lot that you appreciated the detailed descriptions, photos, and features on our website, and we are especially glad Radi could assist you and make everything even smoother. :)
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With warm regards and sincere appreciation,
The Plamexs Team
Parfait!
Envoi ultra rapide, très bon suivi de commande… et le sac est magnifique!
Je suis plus que ravie! Encore merci😊😊😊
19 de março de 2026
Resposta da PLAMEXS
Hello!
Dear Claire,
Thank you very much for your wonderful feedback!
We are absolutely happy to hear that everything - from the shipping to the tracking and, of course, your beautiful bag, - met your expectations. :)
Enjoy every moment with your new piece, and we look forward to assisting you again soon. You are most welcome!
With appreciation,
The Plamexs Team
Great bags and quick delivery
Great bags! Already purchased 3 different bags from them and they are all so pretty! Very honest and many photos, so you know exactly what you get. Probably will purchase something soon again :). Thanks again!
12 de março de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Nada,
We are truly happy to hear that you have enjoyed all three of your bags and that our photos and transparency have met your expectations. It means a lot to us that you feel confident in what you receive. :)
Your continued support is sincerely appreciated, and we look forward to helping you find your next beautiful piece.
With appreciation and kind regards,
The Plamexs Team
Premier achat et une superbe expérience…
Premier achat et une superbe expérience client : réactivité à mes messages , sac parfaitement conforme à sa description et un prix très correct . Un dust bag LOUIS Vuitton non prévu offert avec . Je commanderai à nouveau sur ce site en toute confiance
10 de março de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Kat,
Thank you very much for your kind and thoughtful review!
We are truly happy that your first purchase with us was such a positive experience.
We are also pleased that the additional touch was a pleasant surprise. :)
Your confidence in us means a lot to us, and we will be more than happy to welcome you again for your next purchase.
With appreciation and kind regards,
The Plamexs Team
Produit conforme à la description…
Produit conforme à la description plusieurs commandes effectuées
2 de março de 2026
Resposta da PLAMEXS
Hello!
Dear Halissa,
Thank you very much for your continued trust and for taking the time to share your experience! :)
We are very pleased to hear that the products consistently match their descriptions and that you have chosen to place multiple orders with us. Your ongoing support means a lot to us, and we are truly grateful to have you as a returning and loyal customer! :)
As always - we remain at your full disposal for any assistance you may require, at any time.
With appreciation and kind regards,
The Plamexs Team
First shopping
This was my first time shopping with Plamexs and I am delighted. The shipping was immediate, and my dream bag is even more beautiful than in the very detailed photos. I experienced great kindness from the customer service and attention to every detail of the carefully secured package, which is why I highly recommend them to anyone planning to purchase a pre-loved handbag.
9 de março de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Magdalena,
We are truly happy that your first experience with us was such a positive one, and it means a lot to us to know that your dream bag exceeded your expectations. :)
Your kind words about our customer service and attention to detail are sincerely appreciated. We are especially grateful for your recommendation. Thank you very much! :)
We will always be happy to welcome you again and remain at your full disposal for any assistance you may require, at any time.
With appreciation and kind regards,
The Plamexs Team
Amazing service
Amazing service, super fast shipping, great stuff, can’t wait to purchase something beautiful again :)))
7 de março de 2026
Resposta da PLAMEXS
Hello!
Dear Giedre,
Thank you very much for your kind words and wonderful review! :)
We are truly happy to hear that you were satisfied with both the service and the speed of delivery.
You are always most welcome back - we remain at your disposal whenever you may need us.
With appreciation and kind regards,
The Plamexs Team
The best service and quality. Very responsive and attentive to customer needs
The best service and quality
8 de março de 2026
Resposta da PLAMEXS
Hello!
Dear Stavria,
Thank you very much for your wonderful review!
As you know - you are always welcome back to us! :)
With warm regards and sincere appreciation,
The Plamexs Team
Excellent Service and Authentic Luxury – Highly Recommended
I am absolutely delighted with my purchase from Plamex
The customer service was exceptional, both before and after my purchase. I received quick and precise answers to all my questions, especially regarding delivery, which really gave me confidence.
The shipping was fast and perfectly secure. The tracking was clear and reliable from start to finish.
As for the bag, the craftsmanship is impeccable and the authenticity of the product is undeniable. It matches the description and photos perfectly.
I also received a Plamex dustbag to protect the bag, a very thoughtful touch that shows the care they put into the customer experience.
The value for money is particularly good for a luxury item.
I highly recommend Plamex for their reliability, professionalism, and the quality of their products. An excellent shopping experience!
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Lauriane,
Thank you so much for your kind and thoughtful review - it truly means a lot to us! :)
We are absolutely delighted to hear that you are happy with your purchase and your overall experience with Plamexs.
We are truly happy to hear that you love the bag and that you were happy with your purchase!
Please know that you are always welcome back to us. We will be here for you anytime you need assistance - now or in the future.
With warm regards and sincere appreciation,
The Plamexs Team
Best experience ever
Well, this was my first time using this company. It has been an absolute delightful experience from A to Z . My assistant Lea was so helpful and made the whole process so easy, quick and at the same time keeping a level of professionalism. Thank you 🙏🏾 and I’ll definitely will be back for more. My bag will arrive tomorrow!!!!
16 de fevereiro de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Lisa,
Thank you very much for your wonderful review! It truly means a lot to us! :)
We are truly happy to hear that your experience was smooth and enjoyable from beginning to end.
It is especially wonderful to know that Lea was able to assist you with care, efficiency, and professionalism - we will be sure to share your kind feedback with her.
We will always be happy to welcome you again and remain at your full disposal for any assistance you may require, at any time.
With appreciation and warm regards,
The Plamexs Team
Quick. Serious. Professional.
They answered all the questions regarding the item I was intrested in very quickly. Very professional and also the parcel was delivered right away! I live in a different country and the package arrived in less than 3 working days! I have purchased several items during 1 year of discovering this company and I had a really great experience!
9 de fevereiro de 2026
Resposta da PLAMEXS
Hello!
Thank you very much for your continued trust and for sharing your experience. It truly means a lot to us that you have chosen Plamexs multiple times over the past year! :)
Your loyalty and kind words are sincerely appreciated, and we look forward to continuing to provide you with the same level of service and carefully curated pieces in the future.
You are always most welcome back - we remain at your disposal whenever you may need us.
With appreciation and kind regards,
The Plamexs Team
Great!
Second order in few months. Excellent customer care and delivery service.
Highly recommended!
9 de fevereiro de 2026
Resposta da PLAMEXS
Hello!
Dear CA,
Thank you very much for your continued trust and for choosing Plamexs again! :)
We are happy to know that our customer care and delivery service met your expectations once again. Providing a seamless and reliable experience each time is always our priority. :)
Your recommendation is sincerely appreciated, and we look forward to welcoming you back in the future.
With our warmest thanks,
The Plamexs Team
Súper amables y ayudando en cada paso.
Súper amables y ayudando en cada paso. Muy contenta, el bolso es perfecto!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Nuria,
Thank you very much for your kind feedback!
We are truly happy to hear that you felt supported every step of the way - providing attentive and helpful service is very important to us! :)
We sincerely appreciate your trust and look forward to assisting you again in the future. You are always most welcome back.
With appreciation and kind regards,
The Plamexs Team
I love my LV pochette
I absolutely love my LV pochette! The condition of the bag is better than described and I couldn’t be happier with my purchase. Their customer care is truly the best, they respond so quickly and are always incredibly helpful and kind. The whole shopping experience was smooth and enjoyable from start to finish. I definitely recommend. Dominika <3
16 de fevereiro de 2026
Resposta da PLAMEXS
Hello!
Dear Dominika,
Thank you for taking the time to share your feedback with us.
We understand that sensitivity to scent can vary, as each individual's sense of smell varies, and it is possible this detail was not detected during our inspection. Please accept our sincere apologies for this oversight.
We are truly sorry that the presence of a smell was not noted by our team, and we understand how important this detail is for your experience.
Each of our customers’ experience is extremely important to us, so our team has contacted you by email to assist and resolve the matter in the way that is most suitable for you.
Thank you very much for your kind understanding, and once again - please accept our apologies for the inconvenience caused.
With appreciation,
The Plamexs Team
Amazing service!
Amazing service!! Answer all my questions, helped me with my request and delivery was in 48 hours.
I love the Hermès Evelyne and probably it will not be my last!!
Thank you!
15 de fevereiro de 2026
Resposta da PLAMEXS
Hello!
Dear Olga,
Thank you very much for your wonderful review!
We are happy to hear that you were pleased with our service, the assistance provided, and the fast delivery! :)
Your trust and kind words mean a lot to us, and we will be more than happy to assist you again whenever you decide to add another special piece to your collection. Anytime. :)
With our sincere appreciation,
The Plamexs Team
J’ai acheté mon premier sac sur ce site…
J’ai acheté mon premier sac sur ce site et j’en suis ravie. Les retours sont faciles et gratuits , on a 30 jours pour se décider et je trouve que ça fait la différence. Le service client est très aimable et réactif. L’envoie est très rapide et soigné. Je recommande pour trouver des petites pépites.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da PLAMEXS
Hello!
Dear Aurélie,
Thank you very much for your wonderful review!
We are happy that you appreciated our 30-day return policy and free returns - we believe that having time and peace of mind to make a decision is essential when purchasing a special piece. :)
Your recommendation means a lot to us, and we look forward to helping you discover many more hidden gems in the future - you are always welcome back!
With our warmest thanks,
The Plamexs Team
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