Hi I’ve just taken out a taxi policy following quotes and discussions with your colleague Anna. I would like to say she handled the call so professionally. I also want to add she is a very friendly a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Hi I’ve just taken out a taxi policy following quotes and discussions with your colleague Anna. I would like to say she handled the call so professionally. I also want to add she is a very friendly a... Ver mais
A empresa respondeu
I requested a quote on line and after a few hours a lovely lady called Anna Faratro came back to me on the phone. She explained everything nicely and clearly.I am delighted to purchase my taxi insura... Ver mais
A empresa respondeu
Friendly, reliable source of insurance. Insurance must be a hideous place to work but their team seem to bear the burden lightly. They are friendly, helpful and run a refer-a-colleague system which ca... Ver mais
Best experience for buying motor trade insurance. Usually find it hard work sorting out but James was helpful and understanding of my requirements. Came back with a quote on same call (I’m still wait... Ver mais
A empresa respondeu
Plan Insurance Brokers is an independent, market-leading commercial insurance brokerage. We arrange high-quality cover and provide intelligent insurance solutions to UK businesses and have done so for over 25 years.
Prospero, 73 London Road, , RH1 1LQ, Redhill, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I’m fine with the service at the moment
Extremely helpful very easy to get through
Matt was really great and helpful and professional customer service I had ,thanks Matthew
Charged me £1000 for 4 months insurance even though my quote was 2300 for year. I’m not sure how this company have 4 star reviews they seem to be fake

Resposta da Plan Insurance Brokers
Absolutely disgusted with the behaviour from an employee named dean, every time he spoke to me he was huffing and puffing like he was doing me a favour . Told him to raise a complaint for me said he coudotn do it as the departments busy, eventually he said he raised it however how I don’t believe he has and I will need to contact them again as usual

Resposta da Plan Insurance Brokers
Terrible insurance company . Long delays everytime you call up . Get told Youl get a call back they never call back. Cut your losses and avoid

Resposta da Plan Insurance Brokers
Great, Sonya took all the pressure from me and searched for the best deal
always helpful and respond fast ! have my full confidence and will continue to use for my fleet insurance
All these great reviews, you guys need to wait until you have to make a claim. Then write a review, my Mercedes was stolen on 5th August 2023, Plan used a company called Wakham to insure me, I was interviewed by them by phone, then the case was passed to another company called Crawfordstpa who handle claims and litigation for Plan insurance, they treat you like you are the thief, then dont communicate and then say they will pay but dont. I had to buy another Mercedes for £45,000 while Crawfords continue to stall and Plan brokers do not chase up. You might get the cheapest insurance thru plan but the true colours will show when you need to make a claim. Check broadspiretpa on TRUSTPILOT to get a better understanding.
Edit update: The power of Trustpilot, put the above on yesterday, they paid into my account today.

Resposta da Plan Insurance Brokers
20 years with Plan and I see no reason to go anywhere else..
Very professional helpful and friendly.
Many thanks
I dealt with Mr Charles Belton-Brown who was most helpful, he kept me fully informed at every stage. If I had a query he handled it quickly and efficiently and when we asked if something could be adjusted he dealt with that too. - highly recommend this chap.
If i could have given -stars i would i am still stranded in france with my car destroyed in an accident another english persons roofrack and storage box came off smashing the front of my tesla so badly it can not be driven i was recovered from the motoway by rescue services. To a local garage then had to pay for a hotel next day spent 6 hours on the phone to plan insurance and markerstudy got absalutely nowhere then had to get a taxi to hertz renta €96 i then pay for a hire car €980 then I HAD TO ARRANGE A PRIVATE COMPANY IN ENGLAND £2500 to come and pick the car up plus STORAGE FEES IN FRANCE €380 and im still stuck in france I HAVE NO GOOD WORDS TO SAY APPALLING SERVICE my costs are not all listed there are many more plus my wife now has back pain since the colision i will be contacting the ombudsman when i get home. I asked for a green card extension to my motor trade policy to cover all eventualities including breakdown and recovery they did not even issue the documents until a week after the accident I am now at least £4000 out of pocket and im the innocent victim
How the get a 4* plus rating is beyond me all the others have obviously not had to claim......
ps
i have read the reply from plan insurance they did not mention that i asked for all eventuality's in france and that included all that they is not covered under the policy also the documents were never sent to me i had to request them 1 week after the accident they were emailed to me but that never stopped them taking an extra £142 for 2 weeks extension to my policy very sharp practice indeed,

Resposta da Plan Insurance Brokers
Katie was excellent, always kept up to speed with how quotes were going and came back with a exceptionally good quote on business insurance which I was happy with.
Excellent service, changes to an insurance package happened without problems and took place seamlessly.
This company gives expert advice. It is dilligent in it's communications and offers great value cover.
The customer service rep answered the query very well. would definitely recommend.
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