Plants4Presents Avaliações 

18.892
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love Plants4Presents. They are amazingly quick at sending out orders, yet obviously take huge trouble in assembling their special pots and troughs of seasonal plants. My sister was totally delighted... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great choice of plants and advice on the website. Very prompt delivery on the day I had chosen. Plants (lemon trees, jasmine and fig tree) arrived very carefully packaged and in great condition via a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

They have very beautiful and well looked after plants. After I’ve placed an order for my sister’s birthday, there was an issue unfortunately with the delivery. I’ve contacted the customer service and... Ver mais

Avaliado com 4 de um total de 5 estrelas

I ordered two troughs of Autumnal flowers as gifts. One arrived in good order but the other was upside down in the box. Fortunately there was little damage and after a day's recovery it looked fine.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Viveiro de plantas
  2. também em
  3. Centro de Jardinagem
  4. Delivery de Flores
  5. Loja de Souvenirs
  6. Mercado de Flores

Sobre Plants4Presents

Escrito pela empresa

We deliver beautiful plants as gifts across the UK.

From lemon trees to flowering houseplants, to herb planters and climbers for the garden we've over 100 plants in season to choose from at our Sussex nursery.

We pride ourselves on the quality of our plants and service. Unlike other companies our plants are always wrapped and boxed fresh at our own nursery to ensure they arrive in tip top condition on the day you choose.

Whether it's for a big birthday, a wedding anniversary or just to send a little cheer, we'll take care of everything for you from the handwritten greeting card to the real time delivery updates. We deliver 7 days a week and you can choose your delivery date on the order form with free delivery* on all orders over £50.

Consistently rated excellent on Trustpilot, why not try our service for yourself?


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

19 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(18.892)

1.020 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First contact was friendly and…

First contact was friendly and interested. Offered sound advice about the plant and the delivery. Plant Plumbago was a gift to a third party so had no evidence of quality but feed back was very good. Impressive protective packaging and plant arrived in good condition.

22 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

The recipient was really delighted with…

The recipient was really delighted with the gift, which made me very happy. The customer service was also excellent—friendly, helpful and responsive. I would happily order again.

2 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Amazing product and service!

Bought a lemon tree as a gift and was absolutely delighted with the product and the service. The plant arrived exactly when promised, was incredibly healthy, and was wrapped beautifully with my message handwritten on a lovely card. Could not have asked for more - my mum was as thrilled with the present and I would definitely shop here again - thank you!!

21 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 2 de um total de 5 estrelas

Upon delivery the plant was delivered…

Upon delivery the plant was delivered in a damaged condition with the pot broken and broken branches as if it had been mishandled during transport. Looks like inadequate packing (fragile) and neglect by the transporter.

21 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We were so sorry that you experienced an issue with the delivery of your order but so glad that the recipient contacted us straight away and that we were able to resolve this for quickly for them. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Bought a lemon tree from…

Bought a lemon tree from Plants4Presents for my birthday ( via the hubby’s wallet 😂) so far so good.
I had a couple of questions & they replied quickly & were very helpful.
I’m looking forward to many years of lemons from my own tree 👍🏻

21 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

GREAT PLANT AND PACKAGING DELIVERED ON…

GREAT PLANT AND PACKAGING DELIVERED ON TIME AT A GOOD PRICE.

21 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Five stars well earned

I'm very happy with the service from Plants4Presents. They're my first choice if I want something and they have it in stock.
The plants are always very healthy and thriving. Very reasonably priced too for exotic edible plants which are sometimes hard to find.
They also use sensible couriers. I sometimes wonder if some couriers used by other companies are deranged.
I once needed to contact their customer service with a question and they responded promptly and were helpful.

21 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Very good service,nothing was too much…

Very good service,nothing was too much trouble.
Delivery was on time and well packaged,unfortunately the pot was broken,but this was replaced very quickly,even though i did say it was not needed.
I would not hesitate in using plants 4 presents again,very pleased with the product.

20 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 4 de um total de 5 estrelas

Good quality plant

Good quality plant. Very poor delivery by DPD. The packaging round the plant was torn and damaged, the cardboard box was patched up and held together with DPD parcel tape. Half the compost had been tipped out of the pot showing the bare roots and a lower branch was broken off.

21 de julho de 2026
Avaliação não solicitada
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Resposta da Plants4Presents

Thank you very much for your review. We were so sorry to hear about the delivery issue but thank you for contacting us directly about this and we are glad that you are pleased with the quality of the plant. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 4 de um total de 5 estrelas

Great company

The tree was lovely, my parents are very happy with it.
Sadly the box had clearly been opened prior to delivery and therefore the delivery company should be answering some questions.
The customer service was excellent

6 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We were so sorry to hear about the delivery issue but we are glad that you are pleased with the plant and our service. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Tangerine plant arrived in very good…

Tangerine plant arrived in very good condition with fruit on it. Within 2 weeks it has further blossoms appearing so looks great!

2 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Great service from Plants 4 Presents!

Great service from Plants 4 Presents!

It was very easy to deal with your company. You kept us informed at all times and even sent a photo of the plant. The recipient was very happy with the gift.
Thank you very much
Murray & Pam Richards

7 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 4 de um total de 5 estrelas

Plant was great but delivery left a lot to be desired.…

Plant was great but delivery left a lot to be desired. The plant was left in full sun on the property door step and only found by chance. Owner was in all day and the doorbell was not rung. We gave instructions for plant to be left through gate beside bins and this was re-advised to DPD when they confirmed their delivery time.

13 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We are really sorry to hear that the couriers did not follow your instructions, this is not what we want for you but we are glad to hear that they did eventually find the parcel. We do hope that the plant is doing well for the recipient but if they have any concerns or questions, please do let them know that they are welcome to contact us directly either by calling us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Avaliado com 5 de um total de 5 estrelas

I ordered an olive tree as a birthday…

I ordered an olive tree as a birthday present. My friend was delighted with it.

16 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Lemon Tree

Delivery of my Lemon Plant arrived on my chosen date. Plant very well wrapped and looked very healthy. My Lemon Plant is already showing new growth one week after delivery. A friend recommended Plants 4 Presents and I am delighted I took her advice.

16 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Excellent plant and great delivery…

Excellent plant and great delivery service, thank you so much.

16 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

The plant arrived on time and in…

The plant arrived on time and in perfect condition

15 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Lovely selection of plants and easy to order

Lovely selection of plants, easy to order, prompt delivery, and the recipient loved the passion flower plant I sent for her birthday.

9 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Beautiful lemon tree

Great variety of plants and pots to gift or keep yourself. I have purchased from here before and was delighted to find a lemon tree to gift to my sister. A beautiful tree with fruit ready to ripen on it. Unfortunately it was damaged in transit but customer service were very quick and positive to put things right. Very pleased with the response from them and won't hesitate to use again for future plants.

15 de julho de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We were really sorry that the gift arrived damaged, but thank you for alerting us about this directly straight away so that we were able to resolve this quickly for you. Thank you, Hannah, Customer Care Advisor, Plants4Presents

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