Plants4Presents Avaliações 

18.889
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I love Plants4Presents. They are amazingly quick at sending out orders, yet obviously take huge trouble in assembling their special pots and troughs of seasonal plants. My sister was totally delighted... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great choice of plants and advice on the website. Very prompt delivery on the day I had chosen. Plants (lemon trees, jasmine and fig tree) arrived very carefully packaged and in great condition via a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

They have very beautiful and well looked after plants. After I’ve placed an order for my sister’s birthday, there was an issue unfortunately with the delivery. I’ve contacted the customer service and... Ver mais

Avaliado com 4 de um total de 5 estrelas

I ordered two troughs of Autumnal flowers as gifts. One arrived in good order but the other was upside down in the box. Fortunately there was little damage and after a day's recovery it looked fine.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Viveiro de plantas
  2. também em
  3. Centro de Jardinagem
  4. Delivery de Flores
  5. Loja de Souvenirs
  6. Mercado de Flores

Sobre Plants4Presents

Escrito pela empresa

We deliver beautiful plants as gifts across the UK.

From lemon trees to flowering houseplants, to herb planters and climbers for the garden we've over 100 plants in season to choose from at our Sussex nursery.

We pride ourselves on the quality of our plants and service. Unlike other companies our plants are always wrapped and boxed fresh at our own nursery to ensure they arrive in tip top condition on the day you choose.

Whether it's for a big birthday, a wedding anniversary or just to send a little cheer, we'll take care of everything for you from the handwritten greeting card to the real time delivery updates. We deliver 7 days a week and you can choose your delivery date on the order form with free delivery* on all orders over £50.

Consistently rated excellent on Trustpilot, why not try our service for yourself?


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

19 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(18.889)

1.014 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The ordering went smoothly

The ordering went smoothly, it was delivered correctly, and the recipient seemed very happy.

26 de agosto de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

I ordered the tree in the afternoon and…

I ordered the tree in the afternoon and it was delivered early afternoon the next day. Very impressed.
The tree is absolutely beautiful and my daughter said it's the best plant/tree she has ever received.

2 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Helpful staff

26 de agosto de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Can’t fault them.

This is my second purchase from Plants4Presents and both times it was for a lemon tree as a gift.
They were both very well received by the recipients and I saw them when visiting their homes. They looked lovely.
Beautifully wrapped and packaged and both trees had a lemon already on the tree.
The second tree had not arrived on the chosen day but that was totally my fault as I hadn’t checked the address. A lovely lady emailed me to tell me of the problem and we ended up sending messages back and forth until it was sorted!
She was so helpful - even though it was my stupidity and the tree got to its correct destination the next day.

9 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Great

The plants may be on the upper price scale but definitely worth it. Fabulous quality plants and great service with fast delivery.

2 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Excellent product and service

8 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

What a gorgeous lemon tree

What a gorgeous lemon tree! Great gift packaging, delivery and instructions - two lemons fell off in transit (we were warned this might happen) but two remain!! My mum was really thrilled to get an already fruiting tree for her birthday and is chatting away to it daily.

8 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 4 de um total de 5 estrelas

Lemon tree & Gin. Lovely large plant delivered to my…

Lovely large plant delivered to my neighbours. Two lemons on it. They did wonder about leaves falling off after a week and soil / compost seemed dry. No detailed instructions.
Thankyou

8 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. Leaf drop is normally due to the watering not being quite right for the tree at a particular time of year. We're always happy to help with on going plant care advice, so if you or the gift recipients have any questions or concerns, please do not hesitate to get in touch. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Avaliado com 5 de um total de 5 estrelas

Delighted with the selection

Delighted with the selection, packaging and delivery . Thank you

8 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

The staff at plants4present was…

The staff at plants4present were absolutely first class. I received my lovely plant with a lot of help from staff because I had to change the date of Delivery but all was good in the end and my plant is superb. Thank you very much.

25 de agosto de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Great service and product

8 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Arrived on time as a gift

Arrived on time as a gift. Just as advertised in pictures.

24 de agosto de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Excellent response to problem with carrier

1 of 2 plants I ordered arrived damaged in transit despite the excellent packing.
I was delighted by your very speedy response and helpful resolution to the problem. You were one of the few sources of this plant suggested by the RHS and you did not disappoint! Well done and thank you.

2 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 4 de um total de 5 estrelas

The two lemon trees arrived in very…

The two lemon trees arrived in very good condition, inside very well designed and solid packaging. The plants are doing well, and I'm very pleased. My only criticism (hence 4 stars, not 5) is that your delivery firm once again let you down, and the boxes were left at the far end of the lane, at another house. They were heavy, and awkward, and it was quite a job lugging them back to where they belonged.

3 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We are really sorry to hear this, this is not the experience that we would have expected for you. We do hope that the plants are doing well but if there are any concerns or you have any questions, we would very much welcome the opportunity to help and you are welcome to contact us directly. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Avaliado com 5 de um total de 5 estrelas

Happy repeat customer

My sixth time ordering from P4P, but the first time for myself, courtesy of a generous £10 voucher just for completing a customer survey.
Despite being at the mercy of couriers and mechanical systems (RM used to be dependable but have mangled several of my parcels this year, and a postie told me it's all automated now), all the plants have all arrived in perfect condition thys far.
You can see how much love and care they are treated with before they leave the nursery, and the care instructions provided are extremely helpful.
I can't imagine how much extra time it takes to write all the gift cards and pick out the chosen pots for each order. But it's these human touches that keep us coming back, and I've no doubt that if there were a problem, the P4P team would resolve it.
One small improvement suggestion, if I may: I forgot you had a 'pet safe' page and instead used your plant finder (which is a great feature!) then googled whether they were toxic to cats. It would be great if this info was visible on the individual plant pages, and/or included in the gift finder, if it's not too much work!
My Arabian Jasmine is beautiful, thank you!

4 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review and for the feedback, that is really appreciated. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Brilliant website- do easy to use

Brilliant website- do easy to use

Kept me informed of progress of delivery- which was early Saturday morning which meant my sister was around. She was delighted with the lemon tree

Excellent all round

4 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 1 de um total de 5 estrelas

Delivered to wrong house.

29 de agosto de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We are really sorry to hear this, this is not the experience that we would have expected for you. We can see from the parcel tracking the delivery driver was in the right area, but we are sincerely sorry if they delivered the parcel to the wrong house. We do hope that the recipient has since received their gift safely, but if they haven't or if there are any concerns with the plant, we would very much welcome the opportunity to help and you are welcome to contact us directly. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Wanted to send red wine instead of white along with vine. Lady on phone was really helpful and made the change. The parcel was received on time by the recipient. Thank You. Xx

3 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

Avaliado com 5 de um total de 5 estrelas

Impressed…

Delivered to the wrong address
I have been so impressed by the care and response from Hanna in listening & trying to resolve what was a delivery problem with the Order therefore not a reflection on the quality of the plant given the level of genuine care I would re order from this company again

4 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We are really sorry to hear this, this is not the experience that we would have expected for you. We can see the image of the delivery on the tracking and, although the delivery took place on the correct day, it looks like the driver may have possibly taken the parcel to the wrong house or the wrong entrance, our sincere apologies. We did want to ask if the recipient has now received their gift safely? If they haven't or if there are any concerns with the plant, we would very much welcome the opportunity to help and you are welcome to contact us directly. You can either call us on 01825 721162 or use our contact us page on our website: https://plants4presents.co.uk/contact/. Kind regards, Hannah, Customer Care Advisor, Plants4Presents.

Avaliado com 5 de um total de 5 estrelas

very reliable supplier of quality plants.

Every time we use this sevice the recipients have been delighted with the quality of the plants and information they received.

3 de setembro de 2026
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Resposta da Plants4Presents

Thank you very much for your review. We always love hearing from happy customers and are glad you are pleased with your Plants4Presents order. Thank you, Hannah, Customer Care Advisor, Plants4Presents

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