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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The sales and booking team are excellent, however I had no confidence in the electrician. He turned up and had to charge his drills using my electric (I was the first job of the day), he did not appe... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a much more frustrating experience with a different company, Plug In Stations were quick to book installation. Everything went smoothly on the day. The installation is neat and tidy. They helped... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptionally knowledgeable and helpful staff on the phone tradesmen who attended walked through the project with me he seemed exceptionally knowledgeable and answered every question I wanted. We agre... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish the experience was faultless. Very easy to get a quote and booked in. Assessment of the work to be done was completed on WhatsApp facetime and quick responses on WhatsApp too. In... Ver mais

Detalhes da empresa

  1. Posto de Abastecimento de Veículos Elétricos
  2. Serviço de Instalação Elétrica

Escrito pela empresa

We help our clients Plug In everyday in the comfort of their homes or at their workplace by supplying and installing our partners EV chargepoints. We have a large qualified team of expert engineers that specialise in the install of electric chargepoints.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 78% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

All round good experience

All round good experience Gavin the installer arrived promptly within the expected timeframe. The installation was undertaken professionally with Gavin explaining the product. When an issue occurred regarding output additional support was given by the Plug In Systems and Ohme technical desks providing a solution.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you so much for sharing your experience! We’re thrilled to hear that Gavin provided a prompt and professional installation, and that our technical teams were able to support you with the output issue. We’ll be sure to pass on your kind words — it really means a lot to the team.

We’re delighted everything worked out smoothly and appreciate you taking the time to let us know.

Avaliado com 4 de um total de 5 estrelas

My experience

Sales and customer care pre installation were spot on. Installation painless too. Well done. I hope after care is as good. Highly recommended.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your great feedback! We’re delighted to hear that our sales, customer care, and installation met your expectations. We’ll continue to ensure our aftercare matches the same high standard.

Your recommendation means a lot — we really appreciate it!

Avaliado com 3 de um total de 5 estrelas

The guy who installed it wasn't very…

The guy who installed it wasn't very helpful didn't explain anything after installation and left bits of wire on the floor and brick dust

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your feedback. We apologise if you did not receive the high standard of customer care we strive to provide. Please contact us on 0203 795 7117 if you have any questions regarding your EV car charger, and a member of our team will be happy to assist you.

We have also reminded our engineers of the importance of clearing away all debris following an installation.

Avaliado com 5 de um total de 5 estrelas

Plug in stations were an absolute…

Plug in stations were an absolute delight to deal with from dealing with Eren who booked the job in through WhatsApp and making sure all the photographs I took were ok so the installation went smoothly kept in touch regularly and even managed to move my job forward to the guys who did the install who were very polite helpful and made minimal mess to which they cleaned up after I would definitely recommend plug in stations to anyone

30 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, from start to end, friendly helpful staff.

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your lovely review!

Avaliado com 5 de um total de 5 estrelas

Quick and efficient fitting

Plug in stations were very quick to give a competitive quote but better still rhey were able to fit the charger within 10 days- buying from Octopus for example said they would give a quote in 6-8 weeks!!
The fitters arrived early on a horrible rainy day and got on with job quietly and efficiently without making a mess despite the pouring rain.
Charger works perfectly.
A great and timely service thank you

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your feedback! We’re glad we could provide a quick quote and timely installation, even in challenging weather. It’s great to hear your charger is working perfectly, and we appreciate you sharing your experience.

Avaliado com 4 de um total de 5 estrelas

Really happy with charger and service

The ordering process was straightforward with great support from Plug in Stations and for me the price represented good value. My only issue was that my installation was rescheduled which was a little inconvenient. When the technician arrived the installation was carried out quickly and everything worked first time. Really happy with charger and service

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your feedback! We’re glad the ordering process was straightforward and that you’re happy with your charger and service. We apologise for the rescheduled installation and appreciate your understanding.

Avaliado com 5 de um total de 5 estrelas

Great experience with Plug In Stations

After first contacting Plug In Stations, my Ohme home pro charger was installed within a fortnight.
I'd originally ordered the Ohme e pod (same price) through Octopus Energy, but after waiting 2 months and a cancelled fitting date, I decided to ask for my money back and try a different company.
The communication from Hollie at their office was brilliant, answered all my questions within minutes of asking via WhatsApp.
My fitter Surinder arrived on time and took note of my preferences as to where exactly I wanted my charger installing. He was very thorough making sure everything was safe with my electrical system before commencing, and made a fantastic job of the installation - extremely neat and tidy. No fuss from this very capable guy, who only left us without electricity for a matter of minutes whilst making the final connections. He then went through the operating procedure and made sure I fully understood everything.
I've now got a great bit of kit and piece of mind when charging my EV. Thanks so much Plug In Stations.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your detailed feedback! We’re thrilled Hollie and Surinder were able to provide clear communication and a smooth, thorough installation. It’s great to hear you’re happy with your Ohme Home Pro charger and have peace of mind when charging your EV. We really appreciate you sharing your experience!

Avaliado com 5 de um total de 5 estrelas

The engineer’s who came to install our…

The engineer’s who came to install our EV charging connection did an excellent job. They were professional, knowledgeable, and completed the work efficiently. Very happy with the quality of work and overall service

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your feedback! We’re glad our engineers provided professional, knowledgeable, and efficient service, and that you’re happy with the quality of the work. We really appreciate you sharing your experience.

Avaliado com 5 de um total de 5 estrelas

Quick, easy and reliable

So as I recently ordered a new EV that was coming this week I wanted to make sure that I had an EV charger ready to go at home before the car arrives and I was looking around many places and the earliest I could find was 2 weeks turnaround time which just wouldn’t work for me. Thankfully I came across Plug In Stations and spoke to their friendly staff who assisted me with everything from start to finish and managed to book an installation for a few days before my delivery which was brilliant. The installation went smooth and easy. Would highly recommend

17 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your kind feedback! We’re thrilled we could help get your EV charger installed in time for your car delivery and that the process was smooth and easy. We really appreciate your recommendation!

Avaliado com 5 de um total de 5 estrelas

The engineer was punctual

The engineer was punctual, professional and efficient. He was very friendly, polite and informative.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your feedback! We’re glad our engineer was punctual, professional, and friendly, and that you found the service informative. We appreciate you sharing your experience.

Avaliado com 5 de um total de 5 estrelas

EXCELLENT Service

The communication with the company has been excellent and the engineers on the day were polite, professional and explained the workings fully

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you! We’re glad our communication and engineers met your expectations, and that everything was explained clearly. We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Seamless service from start to finish

Seamless service from start to finish. Great communication and very helpful throughout.
Installation engineer was polite, knowledgeable and done a fantastic job.
Competitive pricing and highly recommended.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your kind feedback! We’re thrilled to hear that our service, communication, and installation met your expectations. We really appreciate your recommendation.

Avaliado com 5 de um total de 5 estrelas

Very careful installation with…

Would highly recommend 👍🏻
Very careful installation with excellent attention to detail.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your feedback! We’re glad you’re happy with the careful installation and attention to detail, and we appreciate your recommendation.

Avaliado com 1 de um total de 5 estrelas

My experience with Plug In Stations

I’ve had two visits to do the installation and to date I’m still waiting to use it. And in the meantime it’s costing me money to use public charging. I’m not impressed. It defeats the purpose of me purchasing a home charger from them.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

We’re very sorry for the frustration caused by the delay with your installation. Sometimes, certain installations require special materials or tools to ensure the work is carried out safely and to the highest standards, which can mean additional visits are necessary.

We completely understand how inconvenient this can be and really appreciate your patience. Our Customer Services team arranged a date that suited you, and we’re pleased the installation was completed successfully.

Our priority is always to deliver a safe, reliable, and high-quality installation you can depend on, and we thank you for your understanding throughout the process.

Avaliado com 5 de um total de 5 estrelas

First Class Service

The installation guys were friendly, professional and efficient. They finished the job quicker than I expected and the installation looks good.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you! We’re glad our team was friendly, professional, and efficient, and that you’re happy with how the installation looks. We appreciate your feedback.

Avaliado com 3 de um total de 5 estrelas

2 Cancelled Appointments to fit Charger

It took 2 cancelled appointments and 2 actual appointments to finally fit the Charger.
The first appointment, I was told by the fitter he wouldn't have enough time to finish it.
The second appointment occured at 4.30 pm on Sunday. The fitter was excellent but the timing was one and a half hours after the schduled appointment.

7 de dezembro de 2025
Avaliação não solicitada

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