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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The sales and booking team are excellent, however I had no confidence in the electrician. He turned up and had to charge his drills using my electric (I was the first job of the day), he did not appe... Ver mais

Avaliado com 5 de um total de 5 estrelas

After a much more frustrating experience with a different company, Plug In Stations were quick to book installation. Everything went smoothly on the day. The installation is neat and tidy. They helped... Ver mais

Avaliado com 5 de um total de 5 estrelas

Exceptionally knowledgeable and helpful staff on the phone tradesmen who attended walked through the project with me he seemed exceptionally knowledgeable and answered every question I wanted. We agre... Ver mais

Avaliado com 5 de um total de 5 estrelas

From start to finish the experience was faultless. Very easy to get a quote and booked in. Assessment of the work to be done was completed on WhatsApp facetime and quick responses on WhatsApp too. In... Ver mais

Detalhes da empresa

  1. Posto de Abastecimento de Veículos Elétricos
  2. Serviço de Instalação Elétrica

Escrito pela empresa

We help our clients Plug In everyday in the comfort of their homes or at their workplace by supplying and installing our partners EV chargepoints. We have a large qualified team of expert engineers that specialise in the install of electric chargepoints.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 78% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

10/10 experience

I had my charger installed yesterday. I was very impressed with the engineer. He was very helpful, kept disruption to a minimum, left the area clean and tidy and was as done within 1.5 hrs

20 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your great feedback!

Avaliado com 5 de um total de 5 estrelas

We had our EV charger fitted by Jason…

We had our EV charger fitted by Jason and Tom. They did a great job and the install was very neat. They were very tidy throughout and spent time to explain the app. Very good service

21 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for the great feedback! We're delighted to hear that Jason and Tom delivered a neat installation and took the time to walk you through the app. We appreciate your kind words and are glad you had a great experience!

Avaliado com 5 de um total de 5 estrelas

The initial contact was excellent

The initial contact was excellent, explaining everything and getting a booking sorted.
The engineer who did the installation was excellent too. He was very experienced and did a great job.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your feedback! We're glad the initial booking process was clear and that your engineer delivered an experienced, high-quality installation. We appreciate you taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

OHME epod home installation

Daniel arrived dead on time, explained what he was going to do, confirmed the specific details of placement of charger and cabling with me, and, well, just did it. Everything looks very tight and tidy. I'm very very pleased with the end result, in fact, I could not be more pleased. Thank you.

8 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for the great feedback! We’re glad you received a clean, timely installation and that you’re pleased with the result. We appreciate you sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Whole process went very smooth

Whole process went very smooth. Excellent communication and support from Eren throughout the process. They booked the installation within 10 days since order.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for sharing your experience! We’re really pleased to hear everything went smoothly and that Eren was able to support you throughout the process. We’re glad we could arrange your installation promptly as well. If you need any further assistance, don’t hesitate to reach out.

Avaliado com 5 de um total de 5 estrelas

EV charger installation

Installer, Jack S, made a neat and tidy job of the installation and was very knowledgeable and helpful on the system.

19 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your kind review! We're really pleased to hear that Jack provided a neat and tidy installation and was able to explain the system clearly. We’ll make sure he receives your feedback. If you need any further support, we’re always here to help

Avaliado com 2 de um total de 5 estrelas

Disappointing experience

Waited nearly two months for the charger to finally be installed. All requested photos were sent across and an appointment for installation confirmed. At that first visit it was established that the main earth cable to the property needed updating before the charger could be installed. I was given incorrect information on who I needed to contact and Plug In said they would deal direct with power company to ensure correct information was provided. I phoned about 5 times before establishing that this wasn’t actually happening and eventually booked an appointment myself with the power company to rectify.

Once completed it was a further two weeks before an available appointment, which was subsequently cancelled during the expected window of arrival, due to engineer delays on existing job.

Finally got the charger installed nearly two months after the initial visit, during which time I was paying a fortune for public charging.

17 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

We are sorry to hear you had this experience and would like the opportunity to discuss nay issues you have raised. Please can you email customerservices@plugin-stations.com and a member of the team will be happy to support in any way.

Avaliado com 5 de um total de 5 estrelas

Pouring rain no problem

Pouring rain, but engineer didn’t complain and did a really neat installation. Thanks

14 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for taking the time to leave a review. We’re pleased that the engineer was able to complete installation even in challenging weather. Your feedback means a lot to us.

Avaliado com 5 de um total de 5 estrelas

Excellent service from the team

Excellent service from the admin team. Really made me feel confident that I have chosen the right company. Video called me to ensure what I wanted was what they could offer. The engineer was superb. On time and polite and discussed everything about the unit. Very tidy as well and a credit to the company. Thanks to all 👍👍

14 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your wonderful review! We’re delighted to hear that the admin team helped give you confidence from the beginning and that the video call made the process clear and reassuring. It’s great to know your engineer was punctual, polite, knowledgeable, and tidy — we’re proud to have them on the team. We really appreciate your kind words and support. Thank you from all of us!

Avaliado com 5 de um total de 5 estrelas

The 2 engineers we had were super…

The 2 engineers we had were super professional, kept us fully up to date with progress and what they were doing and left everything neat and tidy. Really impressed from start to finish!

13 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your review! We’re thrilled to hear that our engineers were professional, communicative, and left everything neat and tidy. It’s great to know you felt well-informed throughout the process. We appreciate your kind words and are glad the experience impressed you from start to finish.

Avaliado com 5 de um total de 5 estrelas

Punctual

Punctual, professional and courteous

12 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your lovely review!

Avaliado com 5 de um total de 5 estrelas

Unbelievable customer service

I was awaiting installation of a charger for my new EV, not filled with confidence from their technical team as they advised I would need wires and an independent consumer unit in places l was very unhappy with. Up comes Jack S, what a ray of sunshine!! He listened to my requests even though I knew they could not feasibly be achieved. He installed the unit inside my electricity box and installed the charger just where I wanted it without a cable in sight. I am blown away, he listened, installed and even helped me with the app and set-up. Customer service at its very best - thank you, I’m a very happy customer!

12 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for the lovely review! We’re so glad Jack made the installation smooth and stress-free. Enjoy your new charger, and we’ll pass your kind words on to him!

Avaliado com 5 de um total de 5 estrelas

Great job

Very kind and helpfull staff,very polite professional ,experienced engineer "Karn" done his job very quickly ,thanks Plug In Stations team.
Arif Ali from Slough

10 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you so much, Arif, for your kind words and for taking the time to share your experience! We’re delighted to hear that you found our team helpful and professional, and that Karun provided such efficient service.

Your feedback means a lot to us, and we’ll be sure to pass your appreciation on to Karun and the rest of the team.

Avaliado com 5 de um total de 5 estrelas

Friendly and professional

Friendly, professional experience. All good. The work was carried out quickly with everything explained to me. No complaints.

My contact with all staff at plugin was really positive and helpful. I would recommend the company unreservedly.

10 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you so much for your wonderful feedback! We’re really happy to hear that you had a friendly and professional experience, and that our team kept you well informed throughout the process.

It’s great to know that everything went smoothly and that you’d recommend us so highly — that means a lot to the whole Plug In Stations team.

Avaliado com 5 de um total de 5 estrelas

Proper job

Jason was helpful, very knowledgeable and made a really tidy job of a tricky installation. Highly recommend his attention to detail.

7 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your lovely feedback! We’re so glad to hear Jason made such a tidy job of a tricky installation. Your recommendation and kind words about his attention to detail mean a lot to us.

Avaliado com 3 de um total de 5 estrelas

Excellent Comms but not great commissioning

Communications were excellent for the quote, booking and installation.
For the installation, no CT clamp was installed, which is fine but the charger was left with the setting of CT charger / load balancing set to ‘ON’. Result was defaulting to half charging current. The installers didn’t mention this at the time of installation. This was a charger replacement, where a CT clamp wasn’t already in place. Just incorrect commissioning.

28 de outubro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for sharing your feedback. We’re glad to hear that communication during the quote, booking, and installation stages went smoothly. We’re sorry, however, about the commissioning oversight with the CT clamp setting — that should have been correctly configured during installation.

We appreciate you bringing this to our attention and will ensure our installers are reminded to double-check these details in future.

Avaliado com 5 de um total de 5 estrelas

EV charger installation with Plug In…

EV charger installation with Plug In Stations was a great experience. Booking in the service was easy enough and the flexible payment option - very helpful. On the day, our installation was performed by Jason who was competent, professional and communication throughout was great to ensure all went smoothly with minimal interruption. He showed us all the work he'd done and provided a detailed rundown of the app to get us setup straight away. Would recommend these folks and the Ohme EV charger to all

4 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your positive review. We truly appreciate your feedback and are delighted that our service met your expectations. We look forward to serving you again in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and EV charger installation within days

EV charger was installed within 10days as advertised and committed. Installation took hardly 1.5hrs from scratch to end -charging my EV. Based on my experience, I would recommend Plug In Stations to everyone.

16 de outubro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for taking the time to write a review. We’re so glad you had a good experience. Your support means the world to us! Team Plug In

Avaliado com 5 de um total de 5 estrelas

My charger install

The fitter Kareem was very friendly and the charger and associated wiring were fitted quickly and professionally.He helped set up the app and gave me a run through on how to use it.
I set up a new EV tariff which is going to reduce my monthly payments so l topped up the car last night by 30% and it cost just 48pence.Very pleased thankyou.

3 de novembro de 2025
Avaliação não solicitada
logotipo da Plug In Stations

Resposta de Plug In Stations

Thank you for your positive review. We truly appreciate your feedback and are delighted that our service met your expectations. We look forward to serving you again in the future.

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