The sales and booking team are excellent, however I had no confidence in the electrician. He turned up and had to charge his drills using my electric (I was the first job of the day), he did not appe... Ver mais
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Veja o que dizem as avaliações
After a much more frustrating experience with a different company, Plug In Stations were quick to book installation. Everything went smoothly on the day. The installation is neat and tidy. They helped... Ver mais
Exceptionally knowledgeable and helpful staff on the phone tradesmen who attended walked through the project with me he seemed exceptionally knowledgeable and answered every question I wanted. We agre... Ver mais
From start to finish the experience was faultless. Very easy to get a quote and booked in. Assessment of the work to be done was completed on WhatsApp facetime and quick responses on WhatsApp too. In... Ver mais
Detalhes da empresa
Escrito pela empresa
We help our clients Plug In everyday in the comfort of their homes or at their workplace by supplying and installing our partners EV chargepoints. We have a large qualified team of expert engineers that specialise in the install of electric chargepoints.
Informações de contato
274 Baker Street, EN1 3LD, London, Reino Unido
- 0203 795 7117
- andrea@plugin-stations.com
- plugin-stations.com
Respondeu a 78% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
10/10 experience
I had my charger installed yesterday. I was very impressed with the engineer. He was very helpful, kept disruption to a minimum, left the area clean and tidy and was as done within 1.5 hrs

Resposta de Plug In Stations
We had our EV charger fitted by Jason…
We had our EV charger fitted by Jason and Tom. They did a great job and the install was very neat. They were very tidy throughout and spent time to explain the app. Very good service

Resposta de Plug In Stations
The initial contact was excellent
The initial contact was excellent, explaining everything and getting a booking sorted.
The engineer who did the installation was excellent too. He was very experienced and did a great job.

Resposta de Plug In Stations
OHME epod home installation
Daniel arrived dead on time, explained what he was going to do, confirmed the specific details of placement of charger and cabling with me, and, well, just did it. Everything looks very tight and tidy. I'm very very pleased with the end result, in fact, I could not be more pleased. Thank you.

Resposta de Plug In Stations
Whole process went very smooth
Whole process went very smooth. Excellent communication and support from Eren throughout the process. They booked the installation within 10 days since order.

Resposta de Plug In Stations
EV charger installation
Installer, Jack S, made a neat and tidy job of the installation and was very knowledgeable and helpful on the system.

Resposta de Plug In Stations
Disappointing experience
Waited nearly two months for the charger to finally be installed. All requested photos were sent across and an appointment for installation confirmed. At that first visit it was established that the main earth cable to the property needed updating before the charger could be installed. I was given incorrect information on who I needed to contact and Plug In said they would deal direct with power company to ensure correct information was provided. I phoned about 5 times before establishing that this wasn’t actually happening and eventually booked an appointment myself with the power company to rectify.
Once completed it was a further two weeks before an available appointment, which was subsequently cancelled during the expected window of arrival, due to engineer delays on existing job.
Finally got the charger installed nearly two months after the initial visit, during which time I was paying a fortune for public charging.

Resposta de Plug In Stations
Pouring rain no problem
Pouring rain, but engineer didn’t complain and did a really neat installation. Thanks

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Excellent service from the team
Excellent service from the admin team. Really made me feel confident that I have chosen the right company. Video called me to ensure what I wanted was what they could offer. The engineer was superb. On time and polite and discussed everything about the unit. Very tidy as well and a credit to the company. Thanks to all 👍👍

Resposta de Plug In Stations
The 2 engineers we had were super…
The 2 engineers we had were super professional, kept us fully up to date with progress and what they were doing and left everything neat and tidy. Really impressed from start to finish!

Resposta de Plug In Stations

Resposta de Plug In Stations
Unbelievable customer service
I was awaiting installation of a charger for my new EV, not filled with confidence from their technical team as they advised I would need wires and an independent consumer unit in places l was very unhappy with. Up comes Jack S, what a ray of sunshine!! He listened to my requests even though I knew they could not feasibly be achieved. He installed the unit inside my electricity box and installed the charger just where I wanted it without a cable in sight. I am blown away, he listened, installed and even helped me with the app and set-up. Customer service at its very best - thank you, I’m a very happy customer!

Resposta de Plug In Stations

Resposta de Plug In Stations
Great job
Very kind and helpfull staff,very polite professional ,experienced engineer "Karn" done his job very quickly ,thanks Plug In Stations team.
Arif Ali from Slough

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Friendly and professional
Friendly, professional experience. All good. The work was carried out quickly with everything explained to me. No complaints.
My contact with all staff at plugin was really positive and helpful. I would recommend the company unreservedly.

Resposta de Plug In Stations
Proper job
Jason was helpful, very knowledgeable and made a really tidy job of a tricky installation. Highly recommend his attention to detail.

Resposta de Plug In Stations
Excellent Comms but not great commissioning
Communications were excellent for the quote, booking and installation.
For the installation, no CT clamp was installed, which is fine but the charger was left with the setting of CT charger / load balancing set to ‘ON’. Result was defaulting to half charging current. The installers didn’t mention this at the time of installation. This was a charger replacement, where a CT clamp wasn’t already in place. Just incorrect commissioning.

Resposta de Plug In Stations
EV charger installation with Plug In…
EV charger installation with Plug In Stations was a great experience. Booking in the service was easy enough and the flexible payment option - very helpful. On the day, our installation was performed by Jason who was competent, professional and communication throughout was great to ensure all went smoothly with minimal interruption. He showed us all the work he'd done and provided a detailed rundown of the app to get us setup straight away. Would recommend these folks and the Ohme EV charger to all

Resposta de Plug In Stations
Excellent customer service and EV charger installation within days
EV charger was installed within 10days as advertised and committed. Installation took hardly 1.5hrs from scratch to end -charging my EV. Based on my experience, I would recommend Plug In Stations to everyone.

Resposta de Plug In Stations
My charger install
The fitter Kareem was very friendly and the charger and associated wiring were fitted quickly and professionally.He helped set up the app and gave me a run through on how to use it.
I set up a new EV tariff which is going to reduce my monthly payments so l topped up the car last night by 30% and it cost just 48pence.Very pleased thankyou.

Resposta de Plug In Stations
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