Absolutely appalling. I understand there are delays but they don't read the details you provided. They claim they can help and that they're gathering information and in reality is all they do is a Goo... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
After reading all these negative responses I may end up having to pay for private advocate who has the time focus to challenge Hertfordshire adult services as I am disabled wheelchair user and moved f... Ver mais
Extremely poor. Dismissive. Didn’t listen. Talked over me. Didn’t acknowledge mistakes. Refused to pass on concerns to a supervisor when asked- demanded I call a ‘hub’. Gave no information about wha... Ver mais
I do not know what I would have done without PALS help they have done so much to help, Raquel is 100% professional very kind thoughtful and so helpful huge thanks to Raquel
Detalhes da empresa
Escrito pela empresa
We are a UK based charity providing information, advice, support & advocacy to people who experience disability, vulnerability, distress and social exclusion.
Informações de contato
PO Box 17943, B9 9PB, Birmingham, Reino Unido
- 0300 456 2370
- pohwer@pohwer.net
- pohwer.net
2,2
Ruim
72 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Worst to Worse
Worst to Worse: Reviews below speak volume!
Hear my voice POhWER this is in light to your own Pledge:
I cannot convey strongly enough how DISempoWered, despicable and not fit for purpose, this organisation is:
From line manager to CEO alongside with the Operation Manager.
Failing to address serious complaints about their line managers
Failing to respond to my queries and emails
Failing to investigate complaints of the own staffs.
Failing people that they are meant to support, help and assist
Surely they must be accountable for their unacceptable service and be sanction for their failures. Should they be removed and replaced by another organisation who will dare treat their clients with respect and dignity?
It's a definite YES!
3 de agosto de 2019
Avaliação não solicitada
Still no answer..
Very poor, New advocarte that is..
Don t send many emails,when get one they dissappear
again...Advocartes ment help people, NOT ignore them..
Know depression getting worse, thru lack of help.
Feel very very let down...
12 de março de 2019
Avaliação não solicitada
Appalling
Appalling.
An advocate who couldn’t write English well. Advised to split my complaint between to Trusts that turned out to be incorrect.
The advocate then went on maternity leave 5 days before a planned meeting but didn’t’t tell me.
No one could confirm she was on leave.
Second advocate spoke to me once and I never hear another word.
They have cost me so much time and distress in trying to make a complaint and left me alone to try to deal with it.
I’m not sure what purpose this organization serves.
21 de setembro de 2018
Avaliação não solicitada
Terrible
Unacceptable, lack of respect for people, rude, insulting treatment of lower staff. Good charity work but no employee respect or loyalty. Replace the overpaid fat cats !
21 de agosto de 2017
Avaliação não solicitada
They bring a whole new meaning to the word help.
At first staff were friendly and eager to help, the people you have a problem with talk to Pohwer and (not you the person seeking the help). They also arrive and leave with the people you have a problem with instead of talking to you the client. They knew of my problems and the help that i need but did nothing that they said they were going to do, Four years later still in need of help. Do not get your hopes up. As they do not do anything of what they say they will do. I need help writing letters i also need help getting a solicitor - these people did nothing to HELP. And really need to look up what that word means.
3 de maio de 2014
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.