Polly.co.uk Avaliações 8.540

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've been insured with Polly for 4 years now and just had a lovely chat with Mitchell Perkins to make sure my policy was all up to date for the cover my family needs if the worst were to happen, and h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Dexter was so kind, friendly, patient and warm to talk to. He made some difficult subjects easy and light hearted to talk about. Went the extra mile to ensure I was fully understanding and comfortable... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I spoke with Martyn and it was an absoulte pleasure,despite what was being put in place. Very friendly took time to explain and answer my questions made sure I got a cover that was affordable and tha... Ver mais

Avaliado com 5 de um total de 5 estrelas

James Green was amazing and did an amazing job making me understand more about the life insurance. James Green was a lovely man who was cheerful and seemed like a down to earth gentlemen. Because of J... Ver mais

Detalhes da empresa

  1. Corretor de seguros

Escrito pela empresa

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Great policy

I had the pleasure of speaking to a man called Martyn Gavin who helped me get the best policy. He explained everything so well , really pleased with my new policy and my mind is at ease now I’ve got something in place. Thank you again , I would recommend to anybody!

23 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Cassisha,

We’re so glad Martyn could put your mind at ease today! Thank you for the 5 star review and for recommending us to others. It was a pleasure helping you get your policy in place. Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Julian Saunders

I had a really positive experience with Julian Saunders at Polly. From the very start, he was friendly, approachable, and easy to talk to, which made a big difference. I requested a quote online and was genuinely impressed when I received a call just 12 minutes later — such a quick response isn’t something you see often.

Julian made the whole process as smooth and straightforward as it could be. He took the time to explain everything clearly, answered all my questions without any pressure, and made sure I felt comfortable with each step. His professionalism combined with his personable approach really stood out.

Overall, I’d highly recommend Julian to anyone looking for a hassle-free and efficient experience.

22 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Gracie,

Thank you so much for sharing your experience. We know that thinking about life insurance can sometimes feel heavy, so it's wonderful to hear that Julian made the process feel light, approachable, and straightforward. Providing that peace of mind for your family shouldn't be a chore, and we're so glad Julian could help you secure it with such ease.

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Phew!

Scott Williams was friendly, patient and incredibly helpful in setting up my serious illness cover, quickly determining my needs. I have also found Polly's approach far less aggressive than other insurance companies who have tried to call me back relentlessly - Polly tried and then emailed far more subtly. Highly recommend Scott and the company overall.

22 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Ruth,

Thank you so much for this thoughtful review! We are thrilled to hear that Scott Williams was able to help you navigate your serious illness cover with such patience. Protecting yourself against the unexpected is a big step, and we’re glad Scott made it feel manageable rather than overwhelming. Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

My adviser Jonathan Cartlidge was one…

My adviser Jonathan Cartlidge was one one the best I could have spoken to, he understood my circumstances and took time to go through everything with me and most importantly I didn’t feel pressured to proceed, very happy and grateful to him.

22 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Surin,

We're so glad you had such a positive experience with Jonathan! Providing a pressure free service is our top priority, and it's great to hear Jonathan delivered just that. Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Excellent

Martyn was excellent: friendly, helpful and professional. He guided us through the process really well.

22 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Kirsten,

Excellent feedback for an excellent advisor! We're so glad Martyn looked after you so well. Thanks for the recommendation, and Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Spoke to a lovely man named Jonathan…

Spoke to a lovely man named Jonathan Cartlidge and he was extremely helpful and answered every question I had and was just overall a great help and made me feel much better about my decision

22 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Skye,

Thank you for sharing your experience. Jonathan consistently demonstrates a high level of expertise and a commitment to customer clarity. It’s great to hear that he was able to address all your queries and provide the support needed to finalise your decision with confidence.

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Policy Check

I had a chat with Emma Hayes on the phone to make sure that my current policy was still suitable for me and my family. Emma was ever so friendly and reassuring throughout the whole phone call. Her customer service skills were amazing and I didn't feel under pressure at all. Thank you so much! 🙂

21 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Siobhan,

Amazing feedback for Emma! We’re happy to hear you had such a friendly and reassuring experience while reviewing your family's protection. Thank you for your trust in us and for the great review!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Scott was very helpful throughout the…

Scott was very helpful throughout the assessments , non judgemental and understanding. Thank you

20 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Scott,

Thank you for the 5 star review, we really appreciate you taking the time to share your experience with Scott, we 're happy he was able to help you get some cover in place and was so helpful!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Polly Life Insurance!

James Green phoned today from Polly Life Insurance, made the whole experience comfortable and explained all aspects of polly and what policies they had to offer. Very polite, professional and friendly. Found a policy that was better suited to my current financial situation and i am a very happy customer! Thank you again james.

20 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Danielle,

A huge thank you for your kind words! We’re thrilled that James made your experience so comfortable and found a policy that works perfectly for you!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

I recently registered with Polly for Life Insurance

I recently registered with Polly for life insurance and was so impressed by Henry L, who guided me through everything I needed to know with real care and clarity. He was sensitive when explaining the more complex areas, patient when I needed time to consider my options, and never made me feel rushed. This is exactly the kind of person I want supporting me with something as important as life insurance, and exactly the kind of company I want to go with for decisions that really matter.

14 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Nicola,

Thank you for the wonderful feedback! We’re thrilled that Henry provided the care and clarity you needed for such an important decision. We’re honored to have you with us.

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Great customer service

I completed the online form a few weeks ago, the advisors at Polly called back straight away. Due to some ongoing health investigations I had they advised to postpone the application until I had results. Despite this, they did not forget to contact me again afterwards to follow up.

I had a full consultation with Martyn Gavin yesterday who was very friendly and helpful - no questions were daft enough for me to ask and he took his time to explain everything thoroughly. The policy was incepted straight away so I had instant peace of mind. I couldn’t praise Martyn’s customer service enough - thank you!

17 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Louisa,

We really appreciate this feedback. Our advisors, like Martyn, understand that life insurance sometimes requires a bit of timing and patience. We are pleased that our follow up process worked well for you and that Martyn provided a thorough, professional consultation.

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Simon strange

Simon strange was very helpful and policy set up quickly

18 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Sam,

Thank you for your great feedback, we really appreciate you taking the time to share your experience!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Simon Strange - I hope you see this.

Sorting out life insurance couldn’t be easier than with the help of the Polly customer service team. After putting this off for months, Simon Strange had me completely covered within half an hour. He was kind, polite and super helpful and I can now rest easy knowing that my family will be supported should anything happen.
Would absolutely recommend Polly to anyone who needs life insurance - stop putting it off, it’s way easier than you think it’s going to be.

If you read this Simon, thank you. You have taken a job I’ve been avoiding for months off my list & I feel so much better for having spoken with you today 🌟

17 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Chloe,

Thank you for the high praise and the recommendation! Simon is excellent at making the application process as efficient and stress free as possible. It’s great to hear he got you covered in under half an hour while maintaining the kindness and professionalism we value so much at Polly.

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Dexter was an absolute legend

Dexter was an absolute legend. So patient and thorough.

13 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi There,

Thank you for your great review, the feedback is much appreciated!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

If I could give 10 stars to Joseph…

If I could give 10 stars to Joseph Trupia I would. I’ve been avoiding calls from the company since I applied for a quotation for the insurance but they got me today and honestly it was the most swift process to getting me signed up. The prices are reasonable too as I’m a student I can’t complain at all Joseph explained everything in detail and answered all my questions we had a right laugh the whole time. My experience was amazing I wish more people could experience having him as their broker. Always remember to “lock in”

16 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi There!

Thank you for the incredible feedback! We understand that our follow up calls can sometimes feel persistent, but stories like yours, where we finally connect and secure a great rate are exactly why we do it. Joseph is a fantastic asset to our team, and we’re glad his detailed explanations and efficient approach made such a positive impression.

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Excellent Standards in Customer Service and Knowledgable about the product

I submitted a quote request and received a call from Lewis Short who could not have been anymore helpful if he tried. He talked me through the various options available to me and secured me a quote at a low price which ensures that my family will be protected should anything happen to me. He spoke in extreme details and taught me a lot about the insurance I was taking out which gave me a lot of comfort. A really great customer service experience.

16 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Elmear,

A huge thank you for the feedback! We’re so glad Lewis could talk you through the options and find the perfect price to protect your family. A great customer experience is what we’re all about!

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Lovely man called Scott who helped me…

Lovely man called Scott who helped me out highly recommended oh polly thank you again Scott

16 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Teisha,

Thank you for the 5 star review! We're happy to hear that Scott was able to help you set up your cover and made everything so easy!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Brilliant service!

James was super friendly and helpful. I’d looked online at quotes but he managed to get one at the best price possible! Thank you for all your help - would absolutely recommend to anyone.

16 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Jess,

Thank you for the five stars for James! We’re thrilled he could find you a better deal than the online quotes. Thank you for the recommendation and for choosing us!

Welcome to Polly!

Kind regards
The Polly team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service from Simon…

Amazing customer service from Simon Strange this morning ☺️. He was super helpful in making sure I chose the correct policy for me and my family. He explained everything more than once and was patient with me as my children like to be extra loud when im on the phone 🤭 an absolute pleasure to chat to! Thank you so much I feel such a relief knowing I have the right cover for me! Xx

16 de abril de 2026
Avaliação não solicitada
logotipo da Polly.co.uk

Resposta da Polly.co.uk

Hi Jessie,

We really appreciate the feedback! It’s great to hear that Simon took the time to explain your options thoroughly, ensuring you felt confident in the policy you chose. We pride ourselves on making life insurance straightforward and stress free, even when life at home is a little busy. We’ll be sure to pass your kind words along to Simon.

Welcome to Polly!

Kind regards
The Polly team

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