We were looking for quotes for the refurbishment of our workshop floor. Polycote stood out straight away as their communication was excellent and their sales rep who visited our site was extremely kno... Ver mais
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Veja o que dizem as avaliações
Goods delivered in good time as advised. Products did exactly as described with easy to follow instructions.
A empresa respondeu
I bought their rust killer to prevent further deterioration of metal work surrounding an above ground swimming pool. The 1litre size was quite adequate and did the job as described. I'm hoping the pol... Ver mais
A empresa respondeu
Phoned up for advice, got unlimited advice and potential solutions. Placed order online (with a discount 👍) floor paint arrived as promised, well packaged, with instructions/data sheets (useful).... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Polycote UK LLP was established in 1991 from the belief that quality maintenance products and services should be available to all at competitive prices. Our extensive industry experience has lead to the development of a range of technically advanced products to meet our ideal of “Maintenance Made Easy”. Our commitment to, and achievement of this principle has built Polycote into a financially stable, profitable, growing company that is the choice for thousands of individuals and companies. We supply an entire range of specialist building maintenance products, many of which are totally unique. Our practical knowledge of the building maintenance market has enabled us to engineer a range of products designed to make maintenance easier for you. Polycote UK LLP is a dedicated, active and supportive company that raises the bar in resin flooring installation. We have multiple approved installation teams that cover the whole of the United Kingdom for almost every type of installation. With full technical back-up on all products, you can rest assured that we will do everything we can before, during and after your installation to ensure everything runs smoothly, with as little downtime and aggravation as possible, and in the most competitive way.
Informações de contato
Centre Point, Wolseley Road, Woburn Road Industrial Estate Kempston, MK42 7EF, Bedford, Reino Unido
- 0800 9800852
- uksales@polycote.com
- polycote.com
4,4
Excelente
250 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent phone assistance. I was guided to the correct product I needed and help was given throughout the ordering process. Product arrived on time and is exactly what we expected and needed.
Have already ordered again.
19 de janeiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Nichola, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
They provide great products that do…
They provide great products that do what it says on the can, very knowledgeable and friendly staff and excellent service.
5 de fevereiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Polycote floor paint.
Very easy to place the order, any questions i had were answered without any issues, first class professional on the phone, the product is first class, i wouldn't go anywhere else for this type of product.
22 de janeiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Paul, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
The company representative visited me…
The company representative visited me and was able to measure and recommend . He was courteous and friendly . Was able to take payment and the Head Office sent spec sheets and were only too ready to offer assistance if needed . The company make the best flooring and wall products on the UK market
23 de janeiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Chris, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service.
All round great service
Phoned up for advice, got unlimited advice and potential solutions. Placed order online
(with a discount 👍) floor paint arrived as promised, well packaged, with instructions/data sheets (useful).
Applied as directed great finish. Pleased with the look now need to test the floors durability ......see you in 3 years!!!
13 de dezembro de 2023
Avaliação não solicitada
Resposta de Polycote
Hello Bryan, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Excellent service
Excellent service, order placed late in the afternoon, arrived before 9am next day
8 de dezembro de 2023
Avaliação não solicitada
Resposta de Polycote
Hello John, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great company and customer service
When registering my details to place an order online I was offered a 10% discount.
As the discount code had not been sent I decided to phone my order through, directly with Polycote.
George was very polite and gave me excellent customer service, placed the order with my discount and arranged delivery. I would highly recommend Polycote.
29 de novembro de 2023
Avaliação não solicitada
Resposta de Polycote
Hello Lara, Thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great Service!
Needed a Plastic Curtain to cover a doorway, internal to external, made an enquiry online, spoke to an advisor, who then sent over a quote which was perfect.
Easy to order and quick delivery.
28 de novembro de 2023
Avaliação não solicitada
Resposta de Polycote
Hello Dan, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
I bought easi self levelling screed and…
I bought easi self levelling screed and Flortex SG. I'd never used these products before and therefore needed alot of technical advice. The Polycote technical team were always super helpful, sharing their expertise with lots if useful tips. The products are also good quality!
11 de novembro de 2023
Avaliação não solicitada
Resposta de Polycote
Hello Heather, thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
5 Star Service
Our contact George was extremely helpful in selecting an appropriate product for leak fixing on concrete guttering.Delivery was as promised (2 days).
A company that delivers.
13 de novembro de 2023
Avaliação não solicitada
Resposta de Polycote
Thank you for your review - We really appreciate your feedback and it's great to hear our experts are able to help and we can deliver a fantastic service. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Amazing service and assistance
Amazing service and assistance
I have a problem with a single brick wall on concrete seeping water. I phoned Polycote and spoke to one of there technical personnel and explained my problem he recommended two products for myself and I decided to go with the stone guard as I wanted a transparent finish.
Not used it yet as waiting for my builder to do some repointing but will leave a further review when used.
8 de novembro de 2023
Avaliação não solicitada
Resposta de Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. Once the builder has completed the work and you have used the product it would be great to see some pictures. If you can, please share and send them to uksales@polycote.com.
Amazing service
Amazing service. Great products with a detailed website page for each product.
2 de novembro de 2023
Avaliação não solicitada
Resposta de Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
had a problem with on-line payment and…
had a problem with on-line payment and they were on the phone first thing next am. Sorted everything on the spot.
Order dispatched the same day and arrived the next.
First class treatment, old school.
31 de outubro de 2023
Avaliação não solicitada
Resposta de Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Instantex
Have used Polycote on numerous occasions over the last 5/6 years. All products have been to spec and have done the job
Latest order arrived as expected; not been able to apply as yet owing to traffic/weather conditions
31 de outubro de 2023
Avaliação não solicitada
Resposta de Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great Advise
Good work from Polycote. Placed an order online but they followed up with a call to make sure I had ordered the right product for my concrete floor. Help when help needed. Thank you Will
20 de outubro de 2023
Avaliação não solicitada
Resposta de Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Great Products & Very Knowledgeable Staff
Used Polycote products on numerous occasions now. Cretex EP is our go to product for floor repairs in the factory. Believe me this stuff is hard wearing and tough as old boots when it sets. We have a lot of traffic that goes over the Cretex EP repairs and it stands up to anything we have thrown at it. I have spoken to the team at Polycote on a few occasion about different projects that we have undertaken and they have always been extremely helpful and knowledgeable. I would highly recommend Polycote and their products.
4 de outubro de 2023
Avaliação não solicitada
Resposta de Polycote
Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
aquadec
Avoid this company!!!!
They recommended and I purchased Aquadec to seal my boat deck. Contrary to their printed assurance that the base layer can be applied with a roller, there is no way to get the required thickness on. It took me 2 days and 8 coats to build up the 0.6 mm that they claim can be applied in 2 coats.
The second layer of the product I used a cement float to apply because, again, a roller won't apply it.
The third layer has to be spread very thin to make it cover.
The product literature states it as being suitable to cover various materials, but doesn't include wooden planks among these. George Mcmillan at Polycote assured me that the literature was out of date, and that it was suitable for applying to wooden planks. I leaned on the first coat with my hand after it had been drying for an hour, and the coating stuck to my hand, peeling off the wood. Not an adequate bond there.
I spoke to George numerous times during the application and was assured that no-one else has ever mentioned difficulty, and that I could return whatever I didn't use.
I didn't cover as much of the deck as I was going to, and sent back the unused items with their full agreement. What they failed to mention was the 35% restocking charge to be applied on any returned items.
Immoral, sharp practice, but legal because it's in their terms & conditions. This despite the pruduct being not fit for purpose.
28 de setembro de 2023
Avaliação não solicitada
Resposta de Polycote
Hello Roy,
I’m sorry to see that you struggled installing the Aquadec System. The system comprises of 4 roller applied layers. 2 x thin layers of DPM (sometimes doubled depending on the application), 1 x thick layer of a cement-based coating to protect the DPM, and 1 twin pack sealer coat to provide the required colour and an extra seal. All 4 layers are roller applied and have been this way for over 20 years.
The 35% restocking fee is correct and is clearly stated on the website, by phone and in our terms and conditions.
If you would like to discuss the system further or require any additional help, please call us, ask for Clayton, and we will go through the system again with you to come to a resolution.
Fantastic range of products that l…
Fantastic range of products that l struggled to find anywhere else, great service and easy ordering.
1 de setembro de 2023
Avaliação não solicitada
Resposta de Polycote
Hello John, Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Very experienced company and so helpful…
Very experienced company and so helpful throughout the ordering process always on the other end of the phone with help and advice
1 de agosto de 2023
Avaliação não solicitada
Resposta de Polycote
Hello Jan, Thank you for your review - We really appreciate your feedback and are always looking to improve. If you have any pictures that you would be happy to share please send these to uksales@polycote.com.
Non stop spam.
Non stop spam.
I've suddenly started receiving non stop spam emails from this organisation and despite trying to opt out, it's just getting worse.
-----Response below-----
I have tried to unsubscribe several times. The links don't work.
29 de maio de 2023
Avaliação não solicitada
Resposta de Polycote
Good morning Mel, please use the unsubscribe link at the bottom of the email to opt out. If you are having problems using this our friendly team are just a phone call away and are always happy to assist.
Unfortunately, I can't find your email profile from your name alone, otherwise I would remove you immediately. If you could let us know the email address receiving our e-shots this will be removed.
We hope to get this resolved for you as quickly as possible.
Sorry to hear you had problems with the link. If you're happy to provide your email address here please do so. Alternatively, please phone the team and we will ensure your name is removed from the list.
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