We were looking for quotes for the refurbishment of our workshop floor. Polycote stood out straight away as their communication was excellent and their sales rep who visited our site was extremely kno... Ver mais
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Veja o que dizem as avaliações
Goods delivered in good time as advised. Products did exactly as described with easy to follow instructions.
A empresa respondeu
I bought their rust killer to prevent further deterioration of metal work surrounding an above ground swimming pool. The 1litre size was quite adequate and did the job as described. I'm hoping the pol... Ver mais
A empresa respondeu
Phoned up for advice, got unlimited advice and potential solutions. Placed order online (with a discount 👍) floor paint arrived as promised, well packaged, with instructions/data sheets (useful).... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Polycote UK LLP was established in 1991 from the belief that quality maintenance products and services should be available to all at competitive prices. Our extensive industry experience has lead to the development of a range of technically advanced products to meet our ideal of “Maintenance Made Easy”. Our commitment to, and achievement of this principle has built Polycote into a financially stable, profitable, growing company that is the choice for thousands of individuals and companies. We supply an entire range of specialist building maintenance products, many of which are totally unique. Our practical knowledge of the building maintenance market has enabled us to engineer a range of products designed to make maintenance easier for you. Polycote UK LLP is a dedicated, active and supportive company that raises the bar in resin flooring installation. We have multiple approved installation teams that cover the whole of the United Kingdom for almost every type of installation. With full technical back-up on all products, you can rest assured that we will do everything we can before, during and after your installation to ensure everything runs smoothly, with as little downtime and aggravation as possible, and in the most competitive way.
Informações de contato
Centre Point, Wolseley Road, Woburn Road Industrial Estate Kempston, MK42 7EF, Bedford, Reino Unido
- 0800 9800852
- uksales@polycote.com
- polycote.com
4,4
Excelente
250 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
brillant communication and fast delivery
11 de abril de 2024
Resposta de Polycote
Hello Martin, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
We had a problem with a wall
We had a problem with a wall; flaking old paint and deteriorating bricks where the water had got under the paint. We'd already looked through the Polycote brochure but a visit from one of their reps was most useful and put the seal on it. With their help we now have a plan to repair and restore the wall and we're just waiting for the weather to improve. We ordered the necessary products and the they were delivered promptly and efficiently. I would have no hesitation recommending Polycote to anyone in a similar situation.
12 de abril de 2024
Avaliação não solicitada
Resposta de Polycote
Hello John, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received from our rep. It's great to share your success so if, when the project is complete you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Resposta de Polycote
Hello Chris, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received and the delivery was quick. Once you have completed your project it would be great to see some pictures so we can share your achievements. Please feel free to send them over to uksales@polycote.com.
We made a mistake not protecting our…
We made a mistake not protecting our good from the weather and the team at Polycote were very helpful is sorting out the problem and did what they could to save us costs
12 de abril de 2024
Avaliação não solicitada
Resposta de Polycote
Hello William, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Resposta de Polycote
Hello Belinda, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
I bought some PVC stair nosing from…
I bought some PVC stair nosing from Polycote. The quality of their product is really good. The delivery was also fast and reliable. I am grateful for that.
15 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Mohammad, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the product and service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Good commercial grade products
Good commercial grade products. Have used Acraflex High Build both on a concrete roof and sealing an internal roof gully with good success.
23 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Ian, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the product you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
First class knowledge of products and…
First class knowledge of products and helpful customer service, staff v friendly and helpful.
28 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello William, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service you received. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Great communication
Great communication, technical help and fast delivery
25 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the service provided and the fast delivery. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Great service
Great service - phoned up to get a quote for paint to seal new screed on garage floor. Rhys gave great advice on the best product to use and despite costing more than I expected convinced me this was the best product (epoxy)
22 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Howard, Thank you so much for taking the time to leave us a review. I have shared your comments with Rhys. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Wonderful!
Wonderful! George couldn’t have been more helpful in getting me set up for the job. Really great advice and all I needed was available immediately off the shelf. Many thanks, highly recommended.
21 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Richard, Thank you so much for taking the time to leave us a review. I have shared your comments with George. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
GREAT PRODUCT
GREAT PRODUCT
Easy to apply with clear instructions
delivery ok,
19 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Jack, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Fantastic 5 star service and product.
19 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
DO NOT USE - HOMOPHOBIC COMPANY
DO NOT USE - BOYCOTT THIS BUSINESS
Asked for a sales rep to come to one of our business for advise on what product to use. They kept not turning up. I now get an email saying they will NOT supply our business with product or services because the email I was using is linked to an LGBTQ+ retailer!!
I have asked for the Director to call me in the morning before going to contacts within the Press and Social Media. This is all recorded on Email so this post should NOT be removed without contacting me to provide evidence.
Further updates will be posted here.
DO NOT SUPPORT HOMOPHOBIC BUSINESSES!
Just had a call from the M.D, he said they can be as Homophobic as they like and they do not support any of you Gay People! He said its Filth Its Wrong! Disgusting!!!!
Cannot believe people or businesses think they have this right in 2024! still a lot of work to do and Close Businesses like this down!
FURTHER UPDATE!
Thank you for confirming that your company is prepared to break the law by refusing to provide goods or services to somebody with a protected characteristic. You will receive formal documentation from our solicitors shortly.
18 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Mark,
Thank you for taking the time to speak with me yesterday. I understand that you're disappointed with our recent interaction, and I am sorry that you feel so strongly about our company.
Your comments about our call are incorrect, and I would like to take this opportunity to remind you that all our calls are recorded. We value all our customers and strive to provide excellent service.
Regarding the site visit, we understand that different properties may have varying appeals. You have requested a site visit to a property that is contrary to our Christian beliefs and would affect our conscience if we were to visit it. Unfortunately, due to our company's core values, we're unable to visit such locations. We have stated that we are not able to attend and explained our reasons why. We are within our rights to do this and hope that you will respect this decision.
To help you find the service you need, we've provided the name of another company that may be a better fit.
We treat all our customers with dignity and courtesy. We hope you understand our position and appreciate your previous business with us; however, we do request that you return the same dignity and courtesy to our company and our team.
Great product easy to apply.
7 de março de 2024
Avaliação não solicitada
Resposta de Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Exceptional quality products.
Ordered a range of concrete repair products and floor paint from Polycote for use in a commercial medical grade warehouse, performed exceptionally well and lived up to the suppliers spec. Recently placed a repeat order of larger quantities having seen first hand the ease of use and quality of repairs.
13 de fevereiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear you were happy with the products you ordered. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Great service
I Made a phone call to polycote for advice on Decratex Flake floor paint/ resin . The customer service operator knew how to answer all of my questions regarding the best practice for best use and results . The result of this call was that I placed my order immediately after making the call
12 de fevereiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Mike, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
10/10 would use again
Bought Polycote after reading the online reviews and being impressed. After order I got an email expressing my chosen order was out of stock and would I like to to change my colour or wait 2 weeks, no bother I’ll wait. But I ended up then changing to a new colour a few days later after painting my wall a little dark and it was absolutely no bother to change my order again. Etch arrived next day and did exactly what it says on the tin. Will be using Polycote for my next flooring project. Brilliant.
12 de fevereiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Alan, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Great service and product range have…
Great service and product range have used for many years
6 de fevereiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
Excellent customer service and quick…
Excellent customer service and quick delivery
8 de janeiro de 2024
Avaliação não solicitada
Resposta de Polycote
Hello Alan, Thank you so much for taking the time to leave us a review. We truly value your feedback and are thrilled to hear that our experts were able to assist you and provide excellent service. If you have any pictures you would like to share with us, we would love to see them! Please feel free to send them over to uksales@polycote.com.
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