Ponsford LTD Avaliações 

348
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ponsford recently supplied and fitted our bedroom carpet. Every aspect was excellent - from Karl’s excellent advice when we were choosing the carpet through to the expert fitting by Stuart and Will. T... Ver mais

Avaliado com 5 de um total de 5 estrelas

We ordered marble coffee tables. When they arrived at the distribution centre it was noticed that there was a very small chip out of one of them. The lady at the centre informed us and said they would... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the time we entered the store we have received excellent service throughout. Sales team were very helpful and friendly, with excellent knowledge of products. Delivery team were brilliant, cou... Ver mais

Avaliado com 5 de um total de 5 estrelas

Follow up comment Since posting about my problems with a G plan sofa, Ponsfords have been in touch and have tried to help me out, which was greatly appreciated. The staff have always been extre... Ver mais

Detalhes da empresa

  1. Loja de Móveis

Escrito pela empresa

Yorkshire's BIGGEST premium furniture showroom.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

348 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,9

Todas as avaliações

(348)

128 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Carpet

Graeme and Will completed new carpet after a 2 hour drive to get to us they completed the job to the highest of standards. Clean and tidy throughout. Both polite and friendly would highly recommend

8 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really excellent service

Chose a couple of really nice chairs: we had lovely, patient, kind and helpful service from Mary, who really helped us work through exactly what we wanted and needed. We're really grateful

7 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Graeme and William went that extra mile…

Graeme and William went that extra mile when fitting our new carpet in a bedroom. They were thorough and completed the work professionally and more importantly, cleaned up well after fitting the carpet. This will be a return visit to purchase a carpet from Ponsfords as we have been extremely pleased with the workmanship of their carpet fitters. Give them a pay rise! 😀 Thank you 👏👏👏

6 de maio de 2025
Avaliação não solicitada
logotipo da Ponsford LTD

Resposta da Ponsford LTD

Thank you for leaving a 5* review for our team! We look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

amazing service from start to finish

amazing service from start to finish. Staff are approachable and helpful but also give you time to look around without pressurising you.

Jonathon was attentive and especially helpful with explaining how the products work, the ranges available and specific product knowledge. He has the highest standards of customer service

26 de abril de 2025
Avaliação não solicitada
logotipo da Ponsford LTD

Resposta da Ponsford LTD

Thank you for taking the time to leave a fantastic review. We look forward to welcoming you into store again soon :)

Avaliado com 4 de um total de 5 estrelas

Fitters arrived at time agreed

Fitters arrived at time agreed, carpet was fitted in a timely manner and was happy with the fitting of the carpet. The fitters were friendly and tidy, they even hovered up when they had finished.

23 de abril de 2025
Avaliação não solicitada
logotipo da Ponsford LTD

Resposta da Ponsford LTD

Thank you for leaving a fantastic review for our carpet team. We pride ourselves to do the best job from start to finish. We look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

Perfect carpet fitting by Paul and Will

Paul and Will arrived promptly, were polite, friendly and very accommodating. They worked hard and completed the job in good time. The new carpet looks lovely!

17 de abril de 2025
Avaliação não solicitada
logotipo da Ponsford LTD

Resposta da Ponsford LTD

Thank you for leaving a 5* review for our team. We will pass the feedback along and hope to see you again soon.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Carl Thompson was our sales adviser on all 3 visits to the store. He was welcoming, patient and very helpful.
We had an overall very positive experience at Ponsfords store Sheffield.

12 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Carpet fitting with excellent customer service.

We recently had a carpet fitted. The whole service from start to finish was first rate. The carpet fitters did an excellent job. What stood out for us was they included removal of our old carpet and moving the furniture. This was at an additional cost but the fitters took the care to prepare the floor thoroughly before laying the new carpet. It was so refreshing to use company that put customer care at the forefront. I would highly recommend to others.

18 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We bought a soda this morning

We bought a soda this morning. Exceptional service and advice from Stephen. Very knowledgeable, put us at ease and we both felt very comfortable with our purchase. Looking forward to the sofa arriving and being able to relax. Thanks.

6 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

When things arent right, its good to know you are being dealt with by professionals

Had a couple of minor issue with 2 sofas. I am happy to say we were dealt with expertly from start to finish by Yolanda, Catherine and Liam. Tremendous service, polite, timely, good workmanship and good communications all throughout. They went over and above to overcome an unexpected hiccup. Thank you

28 de março de 2025
Avaliação não solicitada
logotipo da Ponsford LTD

Resposta da Ponsford LTD

Good afternoon Mr Smith. Thank you for leaving a 5* review for our service team. We are happy you received excellent service. We hope to see you again soon. Ponsford Web Team

Avaliado com 5 de um total de 5 estrelas

Service received.

I came to look at sofas.
Sarah was informative, knowledgeable and listened to my needs. She had patience whilst showing me all the options.
I consider her to be a professional sales advisor.

14 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Hassle free

I should have done this ages ago but Christmas got in the way and then I just forgot. Steve and Tom delivered my new sofa and chair on 28 November and then delivered another chair on 19 December. Both times they were very professional and friendly, respecting my property and making sure they didn’t trail any mud into the house. They also took away my old suite and if I remember correctly they disposed of all the rubbish too. They let me know what time they would arriving and kept me updated by phone. Great guys.

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

New lounge carpet

Today Graeme and Jo fitted my lounge carpet, I can't thank them enough for their service, friendly and courteous, Highly recommend them. I'm thrilled with the result, thank you from a very satisfied customer.

18 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Graeme and Paul with another of their…

Graeme and Paul with another of their colleague did the carpet upstairs in 3 rooms. Brilliant service and finishing ..they moved all furniture and put it back they way it was meant to .. carpet looks amazing and gives a fresh look..thank you

13 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exemplary delivery staff

Steve and Mo delivered my new settee today. Excellent service, moved another settee for me prior to putting my new one in situ. Took great care not to damage any paintwork or fittings. Wish all delivery drivers were as polite and courteous.

17 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Caroline was so helpful and patient…

Caroline was so helpful and patient when we were deciding which dining room set would be best for us . She gave us measurements and explained about the extension size of the table and even advise about the chairs . Thank you for your help ! We can’t wait for our new table to be delivered x

14 de março de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Garden Furniture Delivery

Marino and Craig delivered our garden furniture. They were on time, polite, friendly and put the furniture exactly where I wanted it in the garden.
Highly recommend them to deliver your furniture and as always Ponsfords is the place to get it from.

11 de março de 2025
Avaliação não solicitada

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