Ponsford recently supplied and fitted our bedroom carpet. Every aspect was excellent - from Karl’s excellent advice when we were choosing the carpet through to the expert fitting by Stuart and Will. T... Ver mais
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Veja o que dizem as avaliações
We ordered marble coffee tables. When they arrived at the distribution centre it was noticed that there was a very small chip out of one of them. The lady at the centre informed us and said they would... Ver mais
From the time we entered the store we have received excellent service throughout. Sales team were very helpful and friendly, with excellent knowledge of products. Delivery team were brilliant, cou... Ver mais
Follow up comment Since posting about my problems with a G plan sofa, Ponsfords have been in touch and have tried to help me out, which was greatly appreciated. The staff have always been extre... Ver mais
Detalhes da empresa
Escrito pela empresa
Yorkshire's BIGGEST premium furniture showroom.
Informações de contato
577-609 London Road, S2 4HS, Sheffield, Reino Unido
- 01142550075
- sales@ponsford.co.uk
- ponsford.co.uk
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Carpet
Graeme and Will completed new carpet after a 2 hour drive to get to us they completed the job to the highest of standards. Clean and tidy throughout. Both polite and friendly would highly recommend
Really excellent service
Chose a couple of really nice chairs: we had lovely, patient, kind and helpful service from Mary, who really helped us work through exactly what we wanted and needed. We're really grateful
Graeme and William went that extra mile…
Graeme and William went that extra mile when fitting our new carpet in a bedroom. They were thorough and completed the work professionally and more importantly, cleaned up well after fitting the carpet. This will be a return visit to purchase a carpet from Ponsfords as we have been extremely pleased with the workmanship of their carpet fitters. Give them a pay rise! 😀 Thank you 👏👏👏

Resposta da Ponsford LTD
amazing service from start to finish
amazing service from start to finish. Staff are approachable and helpful but also give you time to look around without pressurising you.
Jonathon was attentive and especially helpful with explaining how the products work, the ranges available and specific product knowledge. He has the highest standards of customer service

Resposta da Ponsford LTD
Fitters arrived at time agreed
Fitters arrived at time agreed, carpet was fitted in a timely manner and was happy with the fitting of the carpet. The fitters were friendly and tidy, they even hovered up when they had finished.

Resposta da Ponsford LTD
Perfect carpet fitting by Paul and Will
Paul and Will arrived promptly, were polite, friendly and very accommodating. They worked hard and completed the job in good time. The new carpet looks lovely!

Resposta da Ponsford LTD
Excellent customer service
Carl Thompson was our sales adviser on all 3 visits to the store. He was welcoming, patient and very helpful.
We had an overall very positive experience at Ponsfords store Sheffield.
Carpet fitting with excellent customer service.
We recently had a carpet fitted. The whole service from start to finish was first rate. The carpet fitters did an excellent job. What stood out for us was they included removal of our old carpet and moving the furniture. This was at an additional cost but the fitters took the care to prepare the floor thoroughly before laying the new carpet. It was so refreshing to use company that put customer care at the forefront. I would highly recommend to others.
We bought a soda this morning
We bought a soda this morning. Exceptional service and advice from Stephen. Very knowledgeable, put us at ease and we both felt very comfortable with our purchase. Looking forward to the sofa arriving and being able to relax. Thanks.
When things arent right, its good to know you are being dealt with by professionals
Had a couple of minor issue with 2 sofas. I am happy to say we were dealt with expertly from start to finish by Yolanda, Catherine and Liam. Tremendous service, polite, timely, good workmanship and good communications all throughout. They went over and above to overcome an unexpected hiccup. Thank you

Resposta da Ponsford LTD
First time visiting the store and was a…
First time visiting the store and was a great experience, the staff were so helpful and knowledgeable. Dealt with Bilal and Gavin who were great. The cannoli in the cafe were amazing too!!
Service received.
I came to look at sofas.
Sarah was informative, knowledgeable and listened to my needs. She had patience whilst showing me all the options.
I consider her to be a professional sales advisor.
Hassle free
I should have done this ages ago but Christmas got in the way and then I just forgot. Steve and Tom delivered my new sofa and chair on 28 November and then delivered another chair on 19 December. Both times they were very professional and friendly, respecting my property and making sure they didn’t trail any mud into the house. They also took away my old suite and if I remember correctly they disposed of all the rubbish too. They let me know what time they would arriving and kept me updated by phone. Great guys.
New lounge carpet
Today Graeme and Jo fitted my lounge carpet, I can't thank them enough for their service, friendly and courteous, Highly recommend them. I'm thrilled with the result, thank you from a very satisfied customer.
Graeme and Paul with another of their…
Graeme and Paul with another of their colleague did the carpet upstairs in 3 rooms. Brilliant service and finishing ..they moved all furniture and put it back they way it was meant to .. carpet looks amazing and gives a fresh look..thank you
Exemplary delivery staff
Steve and Mo delivered my new settee today. Excellent service, moved another settee for me prior to putting my new one in situ. Took great care not to damage any paintwork or fittings. Wish all delivery drivers were as polite and courteous.
Very helpful in the shop
Very helpful in the shop, no pressure, as much time as I wanted. Good delivery by Mr Craig and Mr Marino
Jonathan and Bilal were so helpful with…
Jonathan and Bilal were so helpful with us. A perfect combination of knowledge and support to guide us in our purchase. We know the quality is excellent from previous purchases. Always a joy to return.
Caroline was so helpful and patient…
Caroline was so helpful and patient when we were deciding which dining room set would be best for us . She gave us measurements and explained about the extension size of the table and even advise about the chairs . Thank you for your help ! We can’t wait for our new table to be delivered x
Garden Furniture Delivery
Marino and Craig delivered our garden furniture. They were on time, polite, friendly and put the furniture exactly where I wanted it in the garden.
Highly recommend them to deliver your furniture and as always Ponsfords is the place to get it from.
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