The handheld poooliprint L1 is a cool little invention. It fits in my purse thus it is easily transported. Basically, it prints out a black and white photo on a receipt type paper. The instructions... Ver mais
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Veja o que dizem as avaliações
I'll start by saying I have a black and white printer and one of their color printers, both of those work great, which is what lead me to this next purchase. The PoooliPrint Z1 Color Photo Camera... Ver mais
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I am underwhelmed to say the least. i bought the "higher resolution" printer and everything looks like it came out of an over the hill xerox machine. shipping takes forever and paper is very expensive... Ver mais
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Waited many weeks for the printer to arrive, only to find out it cannot be paired with my iPhone, message saying it’s unsupported! Impossible to get hold of anyone from pooliprint, they have now disap... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Poooliprint® is a pocket printer for Apple and Android devices. Its a thermal printer so you don't need ink and you can print pictures, images, notes and more from your smartphone.
Informações de contato
9779 South 36th Lane, 85339, Laveen, Estados Unidos
- 6232175995
- support@poooliprint.com
- poooliprint.com
3,5
Bom
632 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great when they work unfortunately that's not for long
Great when they work. Unfortunately they are made with super cheap batteries I've now had two units that have broken just after the 1 year warranty. I wouldnt buy this product again. The paper is also really overpriced.
EDIT: So people are aware the repair service requires you to cover return postage for the unit to China. Having had 2 units break in a short space of time, I can confidently say that sub optimal batteries are used in the machines.
14 de agosto de 2023
Avaliação não solicitada
Resposta da Poooliprint
Dear Customer,
We are sorry to hear that you are having an issue with your printer.
The product is covered by warranty during the first year and we also offer to purchase a 2 years warranty.
In your case, we were not able to offer a replacement because the product wasn't covered by the warranty anymore, we also advise our customers to recharge the printer once in a while if the product is not being used for a long time.
Like any other battery products, if the battery isn't charged for an extensive period of time the battery and can get damaged.
We offer repair services to replace the battery, if you would like to get this battery replaced you can contact us at support@poooliprint.com and someone will handle this for you. Alternatively, we will offer a discount towards the purchase of our newest printers.
Thanks,
Poooliprint Team
Rotzooi
Product werkt niet voor het minst, en ze willen je niet terugbetalen. Je reinste oplichting is dit.
16 de junho de 2023
Resposta da Poooliprint
Dear Customer,
We are sorry to hear that you are having an issue with your printer. Please kindly reach out to us at support@poooliprint.com and someone will be more than happy to address your issue.
Thanks,
Poooliprint Team
I love this little printer
I love this little printer. I use it to catalogue my art and art ideas. It is superb for visual diary work. Especially when I’m working on painting that change daily and working back into old supports. It’s actually motivated me to get into the studio each day. Thank you
11 de agosto de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Sue,
Thank you so much for your fantastic review! We're thrilled to hear that you love our pocket sized Poooliprinter and that it's become such a valuable tool for cataloguing your art and art ideas. It's wonderful to know that it's superb for your visual diary work, especially when you're working on paintings that change daily and revisiting old supports.
We're delighted that our printer has motivated you to get into the studio each day – that's exactly the kind of inspiration we aim to provide!
If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to ensure that you continue to have a great experience with our printer. Thanks again for your support, and happy creating in the studio!
Joey
PoooliPrint™ Support Team
https://www.poooliprint.com/
It nevers works!
It nevers works!
Impossoble to charge the print.
The worst item never bought
3 de julho de 2023
Resposta da Poooliprint
Hi Amelie,
We're sorry to hear that you're facing difficulties with your Poooliprinter. We understand how frustrating that can be. The Poooliprinter is designed to be user-friendly, and we recommend a specific charging process to ensure optimal performance.
Upon receiving the product, we highly recommend charging it for an initial period of 24-48 hours. Inside the package, you'll find a charging cable – simply connect it to an adapter and plug it into a power outlet. This initial charge helps ensure that the printer is properly powered and ready for use.
We apologize for any inconvenience you've experienced and want to assist you in resolving this issue. Our customer support team at support@poooliprint.com is here to help. Please reach out to us so we can guide you through the troubleshooting process and get your Poooliprinter up and running smoothly.
Thank you for bringing this to our attention, and we're looking forward to assisting you in resolving the issue and getting you started with your Poooliprinter. Your satisfaction is important to us, and we're committed to making things right.
PoooliPrint™ Support Team
https://www.poooliprint.com/
Another cheap thing that will break fast
I'm not sure if all the 5 stars reviews are fake cause this is BAD.
First you can't really print actual pictures with this device as shown on their website. It's worse than bad resolution. You can at more print little quotes or text. The ink will fade off pretty fast and disappears.
Also, their 30 day money back is fake if you have actually tried and use the product, it's only for unopened product which is ridiculous. Mine broke within printing 10 pictures, so yea.
Lastly, The website says about a week shipping, took close to 30 days directly from china.
17 de julho de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Kimberley,
We're sorry to hear about your disappointing experience and genuinely appreciate your feedback. We apologize for any misunderstanding regarding the printing capabilities of the Poooliprinter. The resolution might not match traditional photo printers, but it's optimized for quick and convenient printing of text, quotes, and simple graphics.
Regarding ink fading, we'd like to clarify that the ink retention issue can often be resolved by cleaning the print head with alcohol, which can restore print quality. Additionally, if thermal paper is exposed to sunlight or any heat, it can impact the print's longevity, so we recommend storing prints properly.
We understand your frustration with the 30-day money-back guarantee policy. It's intended for customers who haven't used the product extensively. However, we also offer replacements for products confirmed to be faulty.
We apologize for any inconvenience caused by the shipping time. Our processing time before shipping is 5 business days, and once handed over to the carrier, delivery times are beyond our control. While most deliveries occur within 3-21 business days, factors like location can extend this to 30-40 days maximum.
We value your feedback as it helps us improve, and we're committed to enhancing our product and services. If you have further concerns or need assistance, please don't hesitate to reach out. Your satisfaction is important to us, and we'll do our best to address your issues.
PoooliPrint™ Support Team
https://www.poooliprint.com/
Bought for my niece and she absolutely…
Bought for my niece and she absolutely loves it!!!
13 de julho de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Rob,
I'm delighted to hear that your niece loves it! That's fantastic news! It's always heartwarming to know that a gift brings so much joy and happiness. You've clearly made an excellent choice, and it's wonderful to see the positive impact it has had. Thank you for sharing this delightful feedback, and I hope your niece continues to enjoy her Poooliprint.
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
Useful product, app needs some updates
I bought this on a whim to be honest but it's proved to be a nifty little product, very useful! I mainly use the printer for my journaling but I've also used for printing labels, making cards and other papercraft. It is super easy to use and also to change paper rolls to suit the task. The app is very good too although sometimes it can be a little hard to navigate and find a specific feature because they are sometimes a little buried. Also the library of images that you can access on the app is limited and doesn't seem to get updated. If this was sorted, I think this would be a 5-star product.
11 de julho de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Claudia,
Thank you for sharing your feedback and suggestions! Your input is valuable, and addressing these issues could make this product even better. Happy journaling and creating!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
How did I live without out this?
I’m having so much fun with my new Poooliprinter. I use it multiple times a day to art artwork to my journal, to print lists and notes from my phone, and to remember special moments before I forget to record them. And I’m learning new things that I can do with this printer everyday!
9 de julho de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Catherine,
I'm thrilled to hear that you're having a blast with your new Poooliprinter! It sounds like it has become an integral part of your daily routine. Using it to add artwork to your journal, printing lists and notes from your phone, and capturing special moments before they slip away is such a wonderful way to make memories tangible.
It's fantastic that you're constantly discovering new possibilities with your printer. It's like a never-ending journey of creativity and exploration. Embracing the learning process and uncovering fresh ways to utilize the printer truly adds to the joy of owning it.
Thank you for sharing your excitement! Keep on creating and making those moments last!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
If you’re asking yourself if you need it, then you probably need it
I was looking at these for a while before I finally bought one of the XL printers. Zero regrets! I even use it for work - I use the smaller size sticker paper and the templates to make daily lists to stick in my diary to keep me on track and motivated. Super quiet, easy to use, prints quickly and the charge lasts for ages - I’m still working off the full charge I did several weeks ago. My only regret is not getting it earlier!
9 de julho de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Emma,
I'm glad to hear that you finally decided to purchase the XL printer after considering it for a while, and I'm thrilled to know that you have zero regrets about your decision! It's amazing that you've found multiple uses for it, even incorporating it into your work routine. Using the smaller size sticker paper and templates to create daily lists for your diary is a fantastic way to stay organized and motivated.
Thank you for sharing your positive experience with the XL printer. It's clear that it has become an indispensable tool for you, both personally and professionally. Keep enjoying its features and making the most of your newfound productivity!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
Holiday fun!
Got this little printer for our holidays. Having fun making a scrapbook. The app is really good and the limitations on b&w photos just make us more creative!
4 de julho de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Mr. Buckley,
That's wonderful to hear that you got this little printer for your holidays and are having a great time creating a scrapbook! It's a fantastic way to capture and preserve your holiday memories. The fact that the app is really good adds to the overall experience, making it easier to bring your creative ideas to life.
Thank you for sharing your positive experience with the printer and app. It's delightful to know that you're having fun and being creative with your holiday scrapbook. Enjoy the process of documenting your memories, and may your scrapbook become a cherished keepsake of your wonderful holiday experiences!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
Great!
Great! The miniprinter and the adhesive rolls are really handsome!
4 de julho de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Ra,
That's fantastic to hear that you find the Poooliprinter and adhesive rolls to be really handsome! It's always a plus when the aesthetics of a product align with your preferences and style. Having a visually appealing miniprinter and adhesive rolls adds an extra touch of charm to your printing experience.
Not only do they serve a functional purpose, but their attractive design enhances the overall appeal of the setup. It's wonderful to have a product that not only performs well but also looks great while doing so.
Thank you for sharing your positive feedback! Enjoy using your stylish miniprinter and adhesive rolls, and may they continue to bring you both functionality and visual pleasure. Happy printing!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
I love my pooling printer
I love my pooling printer, I can easily tag notes,pictures, make stickers,, love the different color paper, great fun and productive.
4 de maio de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Sonja,
I'm thrilled to hear that you love your Poooliprinter! It sounds like it has become a versatile tool for you, allowing you to tag notes, print pictures, create stickers, and more. The ability to easily switch between different color papers adds an extra level of creativity and customization to your prints.
It's wonderful to hear that your Poooliprinter has brought both fun and productivity into your life. Being able to enjoy the process of printing while also accomplishing tasks and projects is a great combination.
Thank you for sharing your positive experience! Keep exploring the possibilities of your Poooliprinter and let your creativity shine. May it continue to be a source of enjoyment and productivity for you.
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
This little printer is really fun
This little printer is really fun. I've just started using it and am still learning things. I've used the things I've printed to make cards and to put photos in journals. I just wish I had purchased the version with higher resolution!
24 de maio de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Chris,
I'm glad to hear that you're having fun with your new little printer! It's always exciting to explore a new device and discover its capabilities. Using the prints to create cards and enhance your journals is a wonderful way to add a personal touch to your projects.
Should you ever decide to upgrade to a version with higher resolution, just let us know. In the meantime, continue to enjoy the fun and experimentation with your current printer, and let your creativity soar.
Thank you for sharing your positive experience! Happy printing, card-making, and journaling!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again! :slightly_smiling_face:
PoooliPrint™ Support Team
https://www.poooliprint.com/
Such a cute little chicken 🐤
It is exactly what I expected! It's fun, lightweight, it's perfect for expressive arts and visual journaling. I recommend it! Thank you 🙂
6 de abril de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Amy,
I'm delighted to hear that the printer is exactly what you expected and that it has been a perfect fit for your expressive arts and visual journaling! It's wonderful when a product lives up to your expectations and fulfills your creative needs.
The fact that it's fun and lightweight adds to the overall experience, making it even more enjoyable to use. Your recommendation speaks volumes about your satisfaction with the printer, and I'm sure others will find it helpful when considering their own creative tools.
Thank you for sharing your positive feedback! It's a pleasure to know that the printer has been a valuable addition to your artistic journey. Continue to explore and express yourself through the art of visual journaling. Happy creating!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again!
PoooliPrint™ Support Team
https://www.poooliprint.com/
Gemakkelijk bestellen
Gemakkelijk bestellen, toffe aanbiedingen, overzichtelijke site
1 de maio de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Anniek,
I'm glad to hear that the ordering process was easy for you and that you found great deals! It's always a pleasure to find good offers and take advantage of them. Additionally, having a user-friendly website enhances the overall shopping experience, making it convenient and enjoyable.
Thank you for sharing your positive feedback! I hope you continue to have smooth and pleasant experiences with the ordering process, find more fantastic deals, and navigate the website with ease. Happy shopping!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again!
PoooliPrint™ Support Team
https://www.poooliprint.com/
I love my little printer
I love my little printer. The company delivered it on time and it has been amazing. I only received it today and have printed 5 pictures. I honestly don't have any problems at all. I ordered it, it was delivered in tact and with the extra sticker rolls I paid for. I couldn't ask for more!
29 de abril de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Michelle,
I'm thrilled to hear that you love your little printer! It's fantastic that the company delivered it on time and that it has been working amazingly well for you.
Thank you for sharing your positive experience! I'm delighted to hear that you're completely satisfied and couldn't ask for more from your little printer. Enjoy capturing and printing more beautiful moments with it!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again!
PoooliPrint™ Support Team
https://www.poooliprint.com/
They are scammers - They didn't send what I paid for and…
Adding again: they again sent a very wasteful email outlining again how they had sent what i paid for even though it wasn't sent - spending more time on documenting supposed proof without actually sending any proof... however, regardless - what i paid for didn't arrive...
Adding a final edit and reducing the stars to 1: I was asked to wait two days. Since then nothing. Poooliprint has no customer service and buyer beware. Another Instagram ripoff.
Adding an edit: You can respond to a public internet review on a Sunday but not all the emails throughout the week.
They didn't send what I paid for and then over more than a week they repeatedly questioned me, treated me like a liar... when sending the $62 worth of goods could have created a loyal customer... as opposed to someone who will advise everyone NOT to BUY anything from Poooliprint!!!
27 de abril de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Rebecca,
I'm so sorry to hear about your experience with us. I completely understand how important it is to receive the products you paid for, especially when you've invested your time and money.
In order for us to offer you the best assistance possible, it would be greatly appreciated if you could kindly share your Order ID# with us. This will allow us to promptly check the status of your order and provide a suitable solution. Our dedicated customer support team is always happy to help, so please don't hesitate to get in touch with us at support@poooliprint.com.
Your feedback is valuable to us, and we take it seriously. We will do everything we can to make things right for you and ensure that this does not happen again in the future. Thank you for bringing this to our attention.
I'm looking forward to hearing from you
PoooliPrint™ Support Team
https://www.poooliprint.com/
I love my little printer
I love my little printer, can't wait to get more paper options to play with.
26 de abril de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Jannine,
I'm glad to hear that you love your little printer! It's always exciting to discover a device that brings joy and creativity to your life. The anticipation of getting more paper options to play with adds an extra level of excitement and possibility.
Thank you for sharing your enthusiasm! Enjoy the process of discovering and trying out new paper options, and may they inspire even more amazing creations with your little printer. Happy printing and have a fantastic time exploring your artistic possibilities!
If you need any further assistance please contact our friendly customer support team at support@poooliprint.com and we will be happy to assist you! Thanks again!
PoooliPrint™ Support Team
https://www.poooliprint.com/
Super pleased
First of all, i had received the most polite email in a perfect english for a question i had concerning the tracking. Then the package arrived really fast, considering the long journey it had to make from China to Europe. And the product is a material replique of the promise of poooliprint.com. Useful, handy, easy to use (and super cute).
22 de abril de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Jeremy,
We're absolutely thrilled to hear about your positive experience with us!
It's fantastic to know that our customer service provided you with prompt and courteous assistance. Your satisfaction with the product's quality and functionality is truly rewarding, and we're delighted that it lives up to the promises of Poooliprint.
We designed it to be useful, convenient, user-friendly, and of course, super cute! Thank you for your glowing feedback, and if you ever need anything else, don't hesitate to reach out.
Happy printing and enjoy your poooliprinting adventures!
PoooliPrint™ Support Team
https://www.poooliprint.com/
Excellent product
Excellent product! Will order again for my siblings.
17 de abril de 2023
Avaliação não solicitada
Resposta da Poooliprint
Hi Abegail,
Thank you for the positive feedback! We're thrilled to hear that you find our product excellent. We appreciate your support and look forward to serving you again in the future, whether for yourself or for your siblings.
If you ever need anything or have more feedback to share, don't hesitate to let us know. Happy shopping and thank you for choosing Poooliprint!
PoooliPrint™ Support Team
https://www.poooliprint.com/
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