Good introductory offer and a great variety to choose from, with some hidden gems among them. Delivery was marred by the shipping company, but not Port2Port's fault, and they followed up on the proble... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
The magnificent range of wines is key, especially some only being available via this route. The bundle options are great, introducing some wines which one would have never before tried. Additional... Ver mais
A empresa respondeu
Port2Port carries a great range that aligns well with my interests and tastes. They also have a good relationship with premier producers. Finally, their service is prompt, prices are good, and deliv... Ver mais
A empresa respondeu
Outstanding selection of wines. Super friendly service and lightning fast deliveries. What more can one ask for? You guys ROCK.
Detalhes da empresa
Escrito pela empresa
Port2Port is SA's biggest online fine wine marketplace. Buy your favourite wine online and have it delivered to your door, at cellar door prices: no mark-ups mean the best deals on your selections. Looking for more than just wine? Port2Port has just added an extensive portfolio of premium spirits for the most discerning collector, including Scotch Whiskies, artisanal Gins, Bourbons, Vodkas and Rums. For any order-related, product-listing or general enquiries, please feel free to contact us at help@port2port.wine to speak directly to one of our consultants.
Informações de contato
África do Sul
- hello@port2port.wine
- port2port.wine
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Resposta da Port2Port.wine
The Port2Port Team appreciates you taking the time to review your recent shopping experience. Thank you for the 5-Stars!
We value your support and look forward to delivering exceptional products with excellent service again soon.
Kind Regards
Reeva @ Port2Port
Prompt delivery which was quicker than…
Prompt delivery which was quicker than what I expected and fulfilled by Goodfellows
25 de setembro de 2024
Resposta da Port2Port.wine
5- Stars are what our Team at Port2port continuously works towards. We are delighted that your order was delivered promptly and that we have exceeded your expectations. We look forward to delivering excellent service and exceptional products to you again soon.
Kind Regards, Bronwyn at Port2Port
Great site with amazing choice.
23 de setembro de 2024
Resposta da Port2Port.wine
At Port2Port we believe that our customers deserve nothing but the best, and we value your loyal support. We thank you for taking the time to review your Port2Port experience and our Team looks forward to delivering exceptional wine and excellent service to you again.
Kind Regards, Bronwyn at Port2Port
Delivered on time and friendly delivery…
Delivered on time and friendly delivery agent
31 de outubro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Thank you for taking the time to provide our platform with your positive feedback. Port2Port is delighted that you rate your experience as 5 Stars! We thank you for your support and look forward to seeing you on our website again soon.
Kind regards, Reeva at Port2Port
Very happy.
21 de setembro de 2024
Resposta da Port2Port.wine
Our Team is delighted that you are a happy customer! Thank you for your loyalty and for taking the time to leave us your 5-star review.
We look forward to delivering exceptional products and excellent service to you again soon.
Kind Regards, Reeva at Port2Port
Alto Cabernet Sauvignon Vertical in presentation case
I am a vertical fan and the Alto vertical is perfect. Great presentation (wooden box). Looking forward to similar such offers
1 de novembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Thank you for our five-star review! Your positive affirmation inspires our team to continue offering first-class products along with first-class service. We value your support and Port2Port looks forward to being your preferred choice in the future.
Kind Regards Bronwyn at P2P
Great selection and service from…
Great selection and service from Port2Port. I really enjoyed the ease of shopping on their website; their wine classification makes searching so easy! They have a wonderfully broad selection of wines and although I initially thought that was all they had, I have been very pleased to see the premium offerings they stock of spirits and liqueurs as well. Thank you for such a great offering and great service!
23 de outubro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day, and thank you for leaving us a fantastic review! Port2Port is delighted to receive your 5-star rating and we will continue to strive for excellence. We thank you for your support and our Team looks forward to exceeding your expectations with your next Port2Port order.
Kind regards, Reeva at Port2Port.
Easy
Easy, and quick delivery. I must however say, the courier costs are quote extravagant compared to other one wine shops.
21 de outubro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day and thank you for your review.
We are delighted that your experience with Port2Port was quick and easy!
Port2Port offers the biggest online selection of fine wines and spirits from around the world at the best possible prices while guaranteeing cellaring conditions and provenance.
To do so, we do not operate from a centralized warehouse but collect your wines from the winery or retailer warehouse and ship them directly to your door. This means that when you shop from multiple sellers you may receive your order in separate shipments, the number of which will be indicated on checkout. Regarding our shipping fees, unless indicated otherwise, Port2Port shipping fees are R99 per vendor and free shipping applies for all orders over R1500 per vendor. If independently shipped by the vendor, shipping fees and free shipping thresholds may vary, this is all indicated on the product detail page, and when checking out.
Port2Port strives for transparency in our online experience, and we are sorry for any confusion that may have occurred.
We do hope that you will visit our site again, and make sure that the free shipping thresholds apply to your next order.
Kind Regards, Bronwyn at Port2Port
You have no “ skin in the game”
You have no “ skin in the game”. The courier costs was 25% of the total cost. Way to much
4 de setembro de 2024
Resposta da Port2Port.wine
Port2Port offers the biggest online selection of fine wines and spirits from around the world at the best possible prices while guaranteeing cellaring conditions and provenance.
To do so, we do not operate from a centralized warehouse but collect your wines from the winery or retailer warehouse and ship them directly to your door. This means that when you shop from multiple sellers you may receive your order in separate shipments, the number of which will be indicated on checkout. Regarding our shipping fees, unless indicated otherwise, Port2Port shipping fees are R99 per vendor and free shipping applies for all orders over R1500 per vendor. If independently shipped by the vendor, shipping fees and free shipping thresholds may vary, this is all indicated on the product detail page, and when checking out.
Port2Port strives for transparency in our online experience, and we are sorry for any confusion that may have occurred.
We do hope that you will visit our site again, and ensure that the free shipping thresholds apply to your next order.
Kind Regards, Bronwyn at Port2Port
Delivery was made within a short time.
2 de setembro de 2024
Resposta da Port2Port.wine
Dear Mr. Moahloli.
Thank you for this 5-star review!
Port2Port values your loyal support and we are delighted to hear that you have received your fine wine timeously.
Kind Regards Bronwyn at Port2Port
Great service received
Great service received! Constant feedback on the progress of a changed order was appreciated.
14 de outubro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Our Team is delighted you received 5-star service, especially when you needed it.
Customer satisfaction is our priority and we thank you for the affirmation. All the best with your wine tasting and we look forward to being of service to you again soon.
Kind Regards,
Reeva at Port2Port
Cost of delivery to much
22 de agosto de 2024
Resposta da Port2Port.wine
Good day and thank you for your review.
Port2Port offers the biggest online selection of fine wines and spirits from around the world at the best possible prices while guaranteeing cellaring conditions and provenance.
To do so, we do not operate from a centralized warehouse but collect your wines from the winery or retailer warehouse and ship them directly to your door. This means that when you shop from multiple sellers you may receive your order in separate shipments, the number of which will be indicated on checkout. Regarding our shipping fees, unless indicated otherwise, Port2Port shipping fees are R99 per vendor and free shipping applies for all orders over R1500 per vendor. If independently shipped by the vendor, shipping fees and free shipping thresholds may vary, this is all indicated on the product detail page, and when checking out.
Port2Port strives for transparency in our online experience, and we are sorry for any confusion that may have occurred.
We do hope that you will visit our site again, and make sure that the free shipping thresholds apply to your next order.
Kind Regards, Bronwyn at Port2Port
Truly plugged in to the local wine industry
Truly plugged in to the local wine industry. Very responsive and innovative with offerings. More support to regular and loyal customers on accessing special allocations would be a good improvement.
16 de agosto de 2024
Resposta da Port2Port.wine
Thank you for taking the time to share your positive review and constructive feedback.
We are delighted that you can rely on our selection, and our services to deliver the best of local as well as international wines and spirits.
We are already working on your request, and if you have 5 minutes, we'd love your input on shaping our #PriorityPass initiative.
https://forms.gle/RTbHwi8gjof1keoE9
Our Team appreciates your loyalty to Port2Port and we look forward to being of service to you again soon.
Kind Regards
Bronwyn @ Port2Port.wine
I ordered two cases of wine and only received one
I ordered two cases of wine and only received one.
Unfortunately, Port2Port wants to carry on using Aramex in spite of their extremely bad service records so I don't believe it will improve. In any case, I won't know as I shall not risk a bad experience twice. :-)
27 de setembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
We profoundly apologize for the inconvenience and disappointment you have recently experienced with your Port2Port order.
We can assure you that the matter has been addressed with the relevant parties involved, as this is not the standard of delivery service that we at Port2Port pride ourselves on.
Port2Port appreciates your review and we are constantly working on improving our transparent, online ordering and delivery service.
Your outstanding case has been dispatched and we will continue to monitor this shipment closely until your full order is received.
Kind regards,
Bronwyn at Port2Port.wine
Easy ordering and registration process
Easy ordering and registration process. Wine was significantly less than I could buy at the Farm. Delivery was done within 5 days of ordering.
Thanks
26 de setembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day, and thank you for taking the time to review Port2Port. We are delighted to receive your 5-star rating and we will continue to strive for excellence. We thank you for your support and our Team looks forward to exceeding your expectations with your next Port2Port order.
Kind regards, Reeva at Port2Port.
Really good service
Really good service! only reason for not giving 5stars is that you actually pay shipping more than once even though it is one order.
15 de agosto de 2024
Resposta da Port2Port.wine
Good day and thank you for your review.
Port2Port offers you the biggest online selection of fine wines and spirits from around the world at the best possible prices while guaranteeing cellaring conditions and provenance. To do so, we do not operate from a centralized warehouse but collect your wines from the winery or retailer warehouse and ship them directly to your door. This means that when you shop from multiple sellers you may receive your order in separate shipments, the number of which will be indicated on checkout. Regarding our shipping fees, unless indicated otherwise, Port2Port shipping fees are R99 per vendor and free shipping applies for all orders over R1500 per vendor. If independently shipped by the vendor, shipping fees and free shipping thresholds may vary, this is all indicated on the product detail page, and when checking out. We do hope, that the above clears up our shipping terms and we hope that you will visit our site again, and make sure that the free shipping thresholds apply to your next order.
Kind Regards, Reeva at Port2Port
Very informative ratings and good order…
Very informative ratings and good order service.
Need to however reduce e-mails sent to 2-3 per week.
8 de agosto de 2024
Resposta da Port2Port.wine
Port2Port is delighted that your order was well received and that our service did not disappoint. We appreciate you taking the time to rate your experience and provide our Team with your feedback. As Port2Port does not operate from a centralised warehouse and we ship directly from the wine farms and distributors, therefore your recent order consisting of 9 shipments were independently updated to ensure a transparent online delivery experience. We also offer our subscribers the option to manage our newsletter subscriptions, and this option can be found at the top of each of our newsletters. We appreciate your constructive feedback and we look forward to delivering exceptional products and service with your next order.
Kindest Regards,
Bronwyn at Port2Port
This was my first order with Port2Port…
This was my first order with Port2Port and to be honest, I was worried of ordering by a place I did not know. There is really no need to. I placed my order on the Sunday and it was delivered the Thursday, no hassle. Great wine selection. Would recommend.
12 de setembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day, and thank you for leaving us a fantastic review! Port2Port is delighted to receive your 5-star rating and we will continue to strive for excellence. We thank you for your support and our Team looks forward to exceeding your expectations with your next Port2Port order.
Kind regards, Bronwyn at Port2Port.
Prompt and professional service
1 de agosto de 2024
Resposta da Port2Port.wine
Port2Port is thrilled that your order was very well received and delivered promptly. We thank you for taking the time to review your experience and leave us your 5 Stars!
Our Team looks forward to delivering prompt and professional service to you again soon.
Kind Regards
Reeva @ Port2Port.wine
Resposta da Port2Port.wine
Thank you for your 5-star review!
We are delighted that your experience was fuss-free and we have exceeded your expectations.
Port2Port looks forward to being your preferred online choice in the future.
Kind Regards, Bronwyn at Port2Port
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