Good introductory offer and a great variety to choose from, with some hidden gems among them. Delivery was marred by the shipping company, but not Port2Port's fault, and they followed up on the proble... Ver mais
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Veja o que dizem as avaliações
The magnificent range of wines is key, especially some only being available via this route. The bundle options are great, introducing some wines which one would have never before tried. Additional... Ver mais
A empresa respondeu
Port2Port carries a great range that aligns well with my interests and tastes. They also have a good relationship with premier producers. Finally, their service is prompt, prices are good, and deliv... Ver mais
A empresa respondeu
Outstanding selection of wines. Super friendly service and lightning fast deliveries. What more can one ask for? You guys ROCK.
Detalhes da empresa
Escrito pela empresa
Port2Port is SA's biggest online fine wine marketplace. Buy your favourite wine online and have it delivered to your door, at cellar door prices: no mark-ups mean the best deals on your selections. Looking for more than just wine? Port2Port has just added an extensive portfolio of premium spirits for the most discerning collector, including Scotch Whiskies, artisanal Gins, Bourbons, Vodkas and Rums. For any order-related, product-listing or general enquiries, please feel free to contact us at help@port2port.wine to speak directly to one of our consultants.
Informações de contato
África do Sul
- hello@port2port.wine
- port2port.wine
4,5
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 62% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Resposta da Port2Port.wine
Good day, thank you for your kind words. We are delighted to hear that you loved your experience with Port2Port. Your support means so much to us, and we look forward to serving you again soon. Kind regards, Reeva at Port2Port.
Port 2 port always has a good variety…
Port 2 port always has a good variety available, is well priced and very efficient on delivery.
20 de novembro de 2024
Resposta da Port2Port.wine
Good day Sir, Thank you for your wonderful feedback. We are delighted to know that you value our variety, competitive pricing, and efficient delivery service. Your support inspires us to continue providing the best possible experience. Kind regards, Tammy at Port2Port
Great service and choice!
Great choice of wine, reliable and very quick delivery service. Simply put, you can rely on p2p, even in hectic days before X-mas. Thank you !
23 de dezembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day Sir, thank you so much for your kind review. We are delighted to hear that you enjoyed the wine and found our delivery service reliable and efficient, especially during the busy holiday season. We appreciate your support and look forward to seeing you on our website again. Kind regards, Reeva at Port2Port
Useful way to get hard to get wine.
I wanted to try this wine for a while. Port to port gave me the opportunity. Delivery took a little while but as the wine is going to be laid down for a number of years it was not a problem.
Happy with the service.
Thanks.
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day Sir, thank you for sharing your experience with us! We’re delighted to hear that Port2Port provided you with the opportunity to try the wine you’ve been eager to explore. We appreciate your understanding regarding the delivery timeline, and it’s great to know that you’re happy with our service overall. If there’s anything else we can assist you with or if you’re looking for more wines to add to your collection, please don’t hesitate to reach out. We look forward to serving you again in the future.
Kind regards,
Reeva at Port2Port
Multiple deliveries and missing wine
The website and wine selection on offer is great. However, the process of delivery was bad . One order with 4 separate deliveries. Plus a missing bottle of wine that was packed.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day, thank you for your constructive review and feedback.
As Port2Port operates as a marketplace, we therefore sell and ship wines on behalf of our marketplace partners from their warehouses and wineries. We understand that the split in shipment from one vendor is not ideal and we can assure you that we are working on bettering this system. We sincerely apologise for the inconvenience caused by the delivery process and the missing bottle of wine. Thank you for your understanding, and we will do our utmost to ensure your future experiences with us are nothing short of excellent.
Kind regards, Tammy at Port2Port
User-friendly
It was easy to buy online and the delivery was efficient and good. Thank you
4 de novembro de 2024
Resposta da Port2Port.wine
We are thrilled to receive your 5-star review for your first Port2Port order! Your feedback means a lot to us, and we are delighted to know that your experience exceeded expectations.
At Port2Port, we strive to provide exceptional service and quality, and it's wonderful to hear that we succeeded in delivering that for you. We look forward to serving you again and ensuring your future orders are just as satisfying. Thank you for choosing us!
Kind Regards,
Bronwyn at Port2Port
Shockingly poor delivery
I have placed 3 orders over the past couple of weeks due to a decent selection of wine being available. The orders have however been a shambles and delivered in drips and drabs. I ordered a case of Poseleinberg Syrah on order number RM71087 which was not delivered and shows on the system as being delivered. The customer service department did not respond as promised and I am sitting nearly 2 weeks later without my wine which is supposed to take between 3 and 5 working days to deliver.
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Thank you for reaching out and sharing your experience with us.
We sincerely apologize for the inconvenience and frustration caused by the delays and mismanagement of your recent orders. This is certainly not the level of service we aim to provide.
We have been notified that your Porseleinberg Syrah was delivered to you on Saturday.
Please be assured that we have investigated this issue thoroughly to prevent such incidents from arising again.
We value your business and deeply regret the inconvenience caused by this delay.
Kind Regards
Reeva at Port2Port
If you can't find it in store, you'll find it here
A good selection of wines. Ordered online. Was delivered fairly quick. Everything was packaged properly. Will gladly use this service again
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day and thank you for leaving us your review! Port2Port is delighted that you rated your first experience with us as 5 Stars, as customer satisfaction is our top priority!
We will continue to strive for effective and excellent service with the best selections available.
Our Port2Port Team looks forward to being your preferred choice for future orders.
Kind Regards Bronwyn at Port2Port
Great selection of quality wines
Great selection of quality wines. Transport costs not competative.
29 de outubro de 2024
Resposta da Port2Port.wine
Good day and thank you for your review.
We are delighted that your experience with Port2Port went well and that you appreciate our fine wine selection.
Port2Port offers the biggest online selection of fine wines and spirits from around the world at the best possible prices while guaranteeing cellaring conditions and provenance.
To do so, we do not operate from a centralized warehouse but collect your wines from the winery or retailer warehouse and ship them directly to your door. This means that when you shop from multiple sellers you may receive your order in separate shipments, the number of which will be indicated on checkout. Regarding our shipping fees, unless indicated otherwise, Port2Port shipping fees are R99 per vendor and free shipping applies for all orders over R1500 per vendor. If independently shipped by the vendor, shipping fees and free shipping thresholds may vary, this is all indicated on the product detail page, and when checking out.
Port2Port strives for transparency in our online experience and we hope that you will visit our site again, and make sure that the free shipping thresholds apply to your next order.
Kind Regards, Reeva at Port2Port
In vino veritas
Excellent web site with current, topical, and interesting news about the world of fine spirits, ranging from high-end premium to the affordable. Always great recommendations. Purchasing and ordering is prompt and professional.
27 de outubro de 2024
Resposta da Port2Port.wine
Good day, Sir,
Thank you for taking the time to share your experience and leave us your very positive five-star review! Your affirmation inspires our team to continue offering first-class service. We value your support and Port2Port looks forward to being your preferred choice in the future.
Kind Regards Bronwyn at P2P
Expensive wine arrived loose in an open box.
The bottles of wine arrived loose in an open box. As this was rather expensive wine, and as the Port2Port delivery fees are quite steep, I expected more.
26 de outubro de 2024
Resposta da Port2Port.wine
We profoundly apologize for the inconvenience and disappointment you have recently experienced with your Port2Port order.
We can assure you that the matter has been addressed with the relevant parties involved, as this is not the standard of delivery service that we at Port2Port pride ourselves on.
Port2Port appreciates your review and we are constantly working on improving our transparent, online ordering and delivery service.
Your feedback is invaluable in helping us improve.
Kind regards,
Bronwyn at Port2Port.wine
You measure a company's service when…
You measure a company's service when things go wrong. Your ability to resolve and make the consumer feel comfortable is paramount and you have well exceeded my expectations
24 de outubro de 2024
Resposta da Port2Port.wine
Thank you for your 5-star review!
We are delighted that your damaged shipment was replaced timeously and professionally as customer satisfaction is our top priority at Port2Port. Your positive affirmation and support are appreciated and our Team looks forward to delivering exceptional products and service to you again soon.
Kind Regards,
Bronwyn at Port2Port
A bit weird
A bit weird, really. I bought 12 bottles of wine, 3 x 4, and it became two orders, delivered in two stages, one from Johannesburg, of wines sent there from Cape Town! Is this to do with Norman Goodfellows, or Port 2 Port? Had I been given the option, I’d have cancelled simply because the carbon footprint for the delivery is ridiculous. Port 2 Port were on it, chasing it up but, the delivery took over a week longer than specified, which seems quite bizarre. Retailers need to look at the costs of delivery, the logistics and the inconvenience. I’ll continue to use Port 2 Port, however, I’m not sure I’m very impressed by Norman Goodfellows!
4 de dezembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day, Sir.
Thank you for your constructive review and feedback.
As Port2Port operates as a marketplace, we therefore sell and ship wines on behalf of our marketplace partners from their warehouses and wineries. We understand that the split in shipment from one vendor is not ideal and we can assure you that we are working on bettering this system.
Port2Port strives for transparency in our online experience, and we are sorry for any confusion and disappointment that may have occurred.
We value your loyalty and hope to deliver a better experience altogether with your next order.
Kindest Regards,
Bronwyn @ P2P
First time I used Port2Port
First time I used Port2Port, excellent service and fast delivery, will definitely make use of Port2Port again.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Good day and thank you for leaving us your review! Port2Port is delighted that you rated your first experience with us as 5 Stars, as customer satisfaction is our top priority!
We will continue to strive for effective and excellent service with the best selections available.
Our Port2Port Team looks forward to being your preferred choice for future orders.
Kind Regards Bronwyn at Port2Port
Seamless order and delivery service
Seamless order and delivery service. Professional and polite with regular updates on delivery. Port2Port use Aramex as their courier service. They are excellent.
26 de novembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Port2Port is thrilled that our ordering service ran smoothly and that your order was well received and delivered promptly. We thank you for taking the time to review your experience and leave us your positive affirmation.
Our Team looks forward to delivering prompt and professional service to you again soon.
Kind Regards
Reeva @ Port2Port.wine
Ordered wine on line which was a very…
Ordered wine on line which was a very smooth transaction and delivery details were updated daily. Good experience and would use again
19 de novembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
5- Stars are what our Team at Port2port continuously works towards. We are delighted that your order status was updated accordingly and that your experience exceeded your expectations. We look forward to being your preferred service provider for all your future online wine and spirit orders.
Kind Regards, Bronwyn at Port2Port
Resposta da Port2Port.wine
We are delighted to know that you can rely on Port2Port to get your wine orders delivered seamlessly. Our Team looks forward to you shopping on our website again and we will continue to strive for excellence! Kind regards, Reeva at Port2Port.
Good service and quick delivery.
15 de novembro de 2024
Avaliação não solicitada
Resposta da Port2Port.wine
Thank you for our five-star review! Your positive affirmation inspires our team to continue offering first-class service. We value your support and look forward to receiving your next Port2Port Order. Kind Regards, Reeva @ P2P
Resposta da Port2Port.wine
Your loyalty to Port2Port is appreciated and we are thrilled to receive your 5-Star review.
Our Team looks forward to delivering excellent products and service to you again soon.
Kind Regards
Bronwyn @ Port2Port.wine
delivered as promised
1 de outubro de 2024
Resposta da Port2Port.wine
Our Team is delighted you received 5-star service, and that this is what you have come to expect when ordering from Port2Port. We thank you for your loyal support!
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