Posh Virtual Receptionists UKAvaliações 

41
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very professional and responsive - exactly what I need as a small business owner. They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de atendimento telefônico
  2. Serviço de Call Center

Sobre Posh Virtual Receptionists UK

Escrito pela empresa

Posh is a 24/7/365 virtual receptionist business that aims to please clients with a professional call answering service.

We are here to help your business succeed. Whatever your area of expertise; whether you’re a lawyer growing your firm, a small business looking to expand, or a startup dreaming big, a Posh Virtual Receptionist service can help take your company to the next level.

Our clients save on average 10 hours per month by letting Posh Virtual Receptionists handle their calls; allowing them to get back to what they love; running their business. Our Posh receptionists are trained to handle calls as if they were a part of your business.

At Posh there are no long-term agreements. We work on a rolling month-to-month contract. And we are so confident you will love our service; we offer a 7-day free trial. No card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

We are often more than 50% cheaper than some of our competitors with no compromise on our service offering or professionalism. All Posh clients receive 24/7 live answering, call transfers, and access to our mobile App and portal at no additional cost.

Services

Prices

FREE TRIAL

Escrito pela empresa

Free Trial

Use our services for 7 days on us

Use our services for 7 days on us
We are so confident you will love our service, we offer a 7-day free trial…no card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

41 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(41)

17 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Terrible phone handles lost me lots of money

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and at best a refund

8 de abril de 2026
Avaliação não solicitada
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Good morning, Rakeem,

We're sorry to see you've been left feeling this way, although we're disappointed that your review contains a number of statements that don't accurately reflect what happened.

You mention that we billed you for "doing absolutely nothing". As no calls were ever forwarded to us, our agents never had the opportunity to answer a single call on your behalf, so the comments regarding the quality of our call handlers are not based on any experience of our service. However, Posh UK is a subscription based service, and when you signed up you accepted and agreed to our Terms of Service.

Before an account goes live, a considerable amount of work takes place behind the scenes, including building and configuring your account, creating your bespoke call flows, and ensuring our agents are fully trained and ready to answer calls on your behalf. These preparations are completed regardless of whether calls are ultimately forwarded to us.

We also reached out to offer assistance with forwarding your number so that you could start using the service, but unfortunately we didn't receive a response until you contacted us requesting a refund. We explained why, in line with the agreed terms, we were unable to process that request.

Although we weren't able to reach the outcome you were hoping for, your account remains fully configured and ready to use should you decide to activate the service in the future. If you'd like any assistance getting everything up and running, we'd still be happy to help.

Natalie
General Manager,
Posh UK

Avaliado com 5 de um total de 5 estrelas

Great Service

Expectational service and very professional. Would recommend Posh Virtual.

15 de junho de 2026
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your kind words :)

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Always bright smart people directing the calls.

22 de maio de 2026
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for the kind words, David. The team is delighted to hear it!

Avaliado com 5 de um total de 5 estrelas

Great service

I received a prompt response to my query and everything was resolved really quickly.

9 de dezembro de 2025
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your lovely feedback! I’m really glad we could resolve your query quickly. If you need anything else, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

My POSH Experience

My POSH Experience. If you are needing a reception team for your business then please give POSH a call. They literally stand head and shoulders above their competitors. They get to know your business expectations and learn your booking system perfectly before going live. They communicate with you through every step and you get to know all the transactions that have taken place by access to the app. There is no tie in with a contract and they will even look after your bookings while you are on holiday. I contacted a large amount of virtual reception companies and POSH was the one that stood out. Pricing for the service was not ridiculous either which was a relief being a sole trader. They also offer a free trial period so you can find out how compatible you are with them. POSH... do not stop or change what you are doing because your service works perfectly and you knock the socks of all other virtual reception companies. My booking system is Goldie Appointfix and POSH navigated their way around it with complete ease. So if you are looking to ease your workload with a reception team just give POSH a call and speak to the team - you will not regret it.

19 de novembro de 2025
Avaliação não solicitada
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re genuinely delighted to hear how positive your experience has been with Posh.

Our team take great pride in getting to know each business we work with, learning systems, and making sure everything feels seamless before we go live so it means a lot to hear that reflected back. We’re also really pleased that the Posh App and transparent communication have made things easier for you! :)

Avaliado com 5 de um total de 5 estrelas

Professional, Personable, and Proactive

We’ve recently started working with POSH Virtual Receptionists UK and have been thoroughly impressed from day one. The service itself is excellent - responsive, professional, and tailored to our needs - but what really sets POSH apart is their outstanding customer support.

Every query has been met with speedy, detailed replies, and their team consistently goes the extra mile to ensure everything runs smoothly. A special mention to Peter, their Business Development Manager, whose friendly and proactive approach made onboarding seamless and enjoyable.

We’re looking forward to a long and successful working relationship with POSH, and wouldn’t hesitate to recommend them to others seeking a reliable, personable virtual receptionist service.

24 de outubro de 2025
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your brilliant review, I have passed your comments onto the team and Peter who was very pleased. We are looking forward to a long and successful partnership too :)

Avaliado com 5 de um total de 5 estrelas

super polite and well spoken staff.

super polite and well spoken staff.

allows me to get on with work daily instead of taking needless calls from customers or sales

23 de outubro de 2025
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for you review and kind words, I've passed them onto the team :)

Avaliado com 5 de um total de 5 estrelas

Best in the business....

Posh by name, Posh by nature - Top-notch service from these guys. I have used 4 different receptionist services in the past and finally settled on these. I didn't make it easy for them, as I wanted to ensure they could handle difficulty, and they passed the test. WELL DONE!

20 de setembro de 2025
Avaliação não solicitada
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your review :)

Avaliado com 5 de um total de 5 estrelas

Highly professional

Immediate positive responses and superbly efficient and friendly staff.

12 de setembro de 2025
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you Rosie - It's a pleasure to be working with you :)

Avaliado com 5 de um total de 5 estrelas

Always a pleasure

Always a pleasure to deal with Tamsin and the Support team - they are always very responsive to requests

27 de agosto de 2025
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your lovely review, its a pleasure to work with you, I've passed your comments on and its made the teams day :)

Avaliado com 5 de um total de 5 estrelas

Positive



So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company but these guys put our mind and rest and already feel like part of the team, highly recommend.

26 de agosto de 2025
Avaliação não solicitada
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your lovely review :)

Avaliado com 5 de um total de 5 estrelas

Thank you for the quick and easy set…

Thank you for the quick and easy set up, and for speaking directly with my phone provider to help set up the service. Already very impressed.

19 de agosto de 2025
Avaliação não solicitada
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

You are very welcome, we are always happy to help! Thank you for your review :)

Avaliado com 5 de um total de 5 estrelas

I'd highly recommend POSH for…

I'd highly recommend POSH for businesses interested in a professional and flexible virtual receptionist service. We've been really pleased with the service they have provided. The account team are highly attentive, responsive and professional. They listen carefully to our requirements and help design the best solution. The call handlers are professional and the information they provide to us is prompt and accurate. If there are issues, they are dealt with quickly. Overall great experience.

20 de julho de 2025
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you, Douglas, for the kind words. Both our Call Handlers and Customer Service team are delighted to be working with you, and we’re looking forward to continuing our partnership moving forward. 😊

Avaliado com 5 de um total de 5 estrelas

Very professional and responsive

Very professional and responsive - exactly what I need as a small business owner.
They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had customers compliment those they've spoken to initially. Calls are answered 24/7 and the email summaries sent through immediately.

12 de maio de 2025
Avaliação não solicitada
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your review! I’ve shared your feedback with the relevant teams, and it truly made their day. Our customers are at the heart of everything we do, and I’m so glad that came through in your experience with us. :)

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