Posh Virtual Receptionists UKAvaliações 

41
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Good sales guy. TERRIBLE phone handlers. Lost me thousands £ in sales. Also a company who thinks they can bill you for doing absolutely nothing. Will be taking action legally. To recover damages and a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So far so good, the customer service are really nice and quick to help get the service exactly as we want it. We were always nervous about handing over our phone lines over to a separate company... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very professional and responsive - exactly what I need as a small business owner. They worked with me to create a call answering flow that suits my business and I've had no issues with it. Have had c... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de atendimento telefônico
  2. Serviço de Call Center

Sobre Posh Virtual Receptionists UK

Escrito pela empresa

Posh is a 24/7/365 virtual receptionist business that aims to please clients with a professional call answering service.

We are here to help your business succeed. Whatever your area of expertise; whether you’re a lawyer growing your firm, a small business looking to expand, or a startup dreaming big, a Posh Virtual Receptionist service can help take your company to the next level.

Our clients save on average 10 hours per month by letting Posh Virtual Receptionists handle their calls; allowing them to get back to what they love; running their business. Our Posh receptionists are trained to handle calls as if they were a part of your business.

At Posh there are no long-term agreements. We work on a rolling month-to-month contract. And we are so confident you will love our service; we offer a 7-day free trial. No card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

We are often more than 50% cheaper than some of our competitors with no compromise on our service offering or professionalism. All Posh clients receive 24/7 live answering, call transfers, and access to our mobile App and portal at no additional cost.

Services

Prices

FREE TRIAL

Escrito pela empresa

Free Trial

Use our services for 7 days on us

Use our services for 7 days on us
We are so confident you will love our service, we offer a 7-day free trial…no card details required, and no strings attached. Seven days (or 250 mins, whichever comes first) on us.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

41 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,4

Todas as avaliações

(41)

17 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Exceptional Service and Professionalism

I had a great experience with this company. Their team was incredibly professional, patient, and handled a difficult situation with care and understanding. It was clear they truly value their customers and are committed to providing high-quality service, even in challenging circumstances.

A special thank you to Jennifer, who went above and beyond—her calm and courteous approach really stood out. It’s rare to come across a team that manages tough conversations with such grace.

Highly recommended for anyone looking for a trustworthy and reliable company.

10 de abril de 2025
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Resposta da Posh Virtual Receptionists UK

Thank you so much for your kind words. Everything you’ve mentioned is exactly what we strive for as a team, putting our customers at the heart of everything we do! Jennifer is truly exceptional, and I know your feedback will absolutely make her day. Comments like yours really do give the whole team a boost. We’re looking forward to a long and successful partnership :)

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. I've been using them for a while now, really professional.

27 de fevereiro de 2025
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Thank you for your review :)

Avaliado com 1 de um total de 5 estrelas

Another spamming company who pester you with emails

Not used this company or never will use them. This is another company who scrolls through certain websites or purchase email addresses from dodgy companies then spam us with their company info. I will be going back to the website that i believe they obtained my personal details from as i have received many more spam emails from other companies targeting the business i am in. getting ten similar emails everyday is frankly a pain in the a###.
I would also mention that spam marketing without my permission is illegal where posh.com will be added to the list of breaching GDPR regs.

23 de novembro de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Dear Mike,

If I understand correctly, you haven't used our services?

However, I am sorry our marketing communications were not relevant to you or your business. As with all email marketing, there is the option to unsubscribe to prevent further communications from being received. I see other companies have also made you aware of this feature.

To be on the safe side, if you can provide your company name I can request that your contact details be removed from any further distribution. Please provide this at your earliest convenience and I will ensure this matter is resolved for you. Alternatively, just unsubscribe as suggested above.

I would like to reassure you that we are fully compliant with all GDPR regulations. Likewise, any third-party providers we may use.

Sorry we were unable to show you the benefits and quality of our service this time.

Avaliado com 5 de um total de 5 estrelas

As a high rated company here at NPP…

As a high rated company here at NPP neuro group, we can not recommend POSH enough. This service has a huge impact on the company it's self answering numerous amounts of calls a day. The service is very reliable and professional and we will continue to use them.

20 de setembro de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Thank you so much for sharing your experience! We're thrilled to hear how we have positively impacted your team. We look forward to continuing our partnership!

Avaliado com 5 de um total de 5 estrelas

Posh plus Performance

We have been with Posh around 18 months.
The system has worked seamlessly and efficiently and has meant we have been able to work effectively without excessive cost to our business.

I would recommend all to the service Posh offer.

20 de setembro de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Thank you for trusting us the past 18 months! Your recommendation means a lot to us, and we're excited to keep supporting your team :)

Avaliado com 5 de um total de 5 estrelas

Posh stop gap turns into full time setup

We have used Posh as a stop gap solution when our previous phone handler left his position back in 2022. Have been so happy with the service that we never replaced him. Thanks team!

20 de setembro de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

We're so glad to hear that we have become the solution for your business and we truly appreciate your kind words :)

Avaliado com 5 de um total de 5 estrelas

I never miss a lead thanks to this excellent service.

I am thoroughly impressed with the call answering service provided! This service has been a game-changer for my productivity. I no longer face interruptions during focused work or meetings thanks to the efficient handling of calls. The instant messages detailing caller information are incredibly useful; they allow me to respond promptly if the situation is urgent or requires immediate attention.

The brief and to-the-point nature of the calls ensures that only essential information is captured, which not only keeps costs down but also streamlines communication. My customers have consistently praised the politeness and professionalism of the team, which reflects positively on my business. The best part is that I never miss a lead thanks to this excellent service.

A heartfelt thank you to the team for such a stellar job!

23 de agosto de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Thank you for your thoughtful review :) We are so pleased to hear that our service has been so beneficial to you. It’s particularly great to know that your customers value the professionalism and politeness of our team—I have passed your feedback on to them. At the heart of our mission is a commitment to exceptional customer service, and it’s rewarding to see that reflected in your experience :)

Avaliado com 5 de um total de 5 estrelas

Helping streamline our operations

As the CEO, I can confidently say that Posh has been an invaluable asset to our organization. It has significantly streamlined our operations, freeing up valuable time by efficiently handling cold sales inquiries. This allows our team to focus on more strategic tasks, ultimately driving our business forward.

23 de agosto de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Thank you for the kind words. We're so pleased that we are helping to free up time for you and your team to focus on other, more important, areas of the business :)

Avaliado com 5 de um total de 5 estrelas

Great reception services

Great reception services. Attentive call handlers.

25 de julho de 2024
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Resposta da Posh Virtual Receptionists UK

Thank you for your lovely review, it means a lot to us :)

Avaliado com 5 de um total de 5 estrelas

We would definitely recommend Posh!

We would definitely recommend Posh!

Having used a number of call centres over the last 20 years, I would say that Posh stand out as the most professional and flexible.

Their fees are reasonable certainly in line with the industry averages but they excel in client care and in leaving that all important perfect first impression.

Many of our biggest clients have said “Oh I spoke to Sally who was lovely on the phone”, or “I left a message with Daniel who was very professional”, it is these brief, but important mini-moments that set the tone for a long term business relationship.

We will be staying with Posh and in their capable hands for many years to come.

17 de julho de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Thank you for the wonderful review. We strive to make sure customer service is at the heart of everything we do. As a business, we know how important first impressions are. We are looking forward to a long and successful partnership :)

Avaliado com 4 de um total de 5 estrelas

Excellent Client Care

After a few teething problems to do with telephone numbers and passing on communications with me things (all of which were acknowledged by Posh with no quibbles and some financial compensation)have now perked up. My phone number is for regulatory purposes only so I have few calls inbound but it is an excellent service and the staff are very focused on customer care.

12 de fevereiro de 2024
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Resposta da Posh Virtual Receptionists UK

Thank you for your review. Our customers are at the center of everything we do and I'm pleased your issues were resolved quickly and to your satisfaction :)

Avaliado com 5 de um total de 5 estrelas

Reliable, Professional & Affordable

Very good service, been using Posh for almost a year to help manage incoming calls for my business. The service is very reliable and professional.

27 de junho de 2024
logotipo da Posh Virtual Receptionists UK

Resposta da Posh Virtual Receptionists UK

Thank you for your review, Alexander. We are really pleased to hear your are finding the service useful, reliable and professional :)

Avaliado com 4 de um total de 5 estrelas

Very impressed

I am very impressed with the team at posh. They are highly professional and skilled in what they do. The service they provide is top-notch, with a high-end feel. However, there is one important aspect that I would like to see improved: call recording. It would be beneficial to have the option to listen back on calls for reference and quality assurance purposes. Other than that, I am extremely happy with the service and would highly recommend it.

19 de junho de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Hi Darren, thank you so much for your review and we agree, call recording would be an excellent addition to our service. We have fed this back to our technical team and we hope to see it as a feature in the future. We are really pleased that you are happy with the service!

Avaliado com 5 de um total de 5 estrelas

Excellent service very professional

Excellent service very professional

6 de junho de 2024
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Resposta da Posh Virtual Receptionists UK

Thank you very much for your review, Tim. We are pleased you are finding the service excellent and professional :)

Avaliado com 5 de um total de 5 estrelas

Really pleased

Really pleased! These guys are professional and responsive, always hear back same day if I email in with any questions or changes. We all really like the app and portal too!

17 de junho de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Its great to hear that you're pleased with our service and find our team professional and responsive. Your feedback means a lot to us as a business. We're are always happy to help anytime you have questions. Thanks again for your support!

Avaliado com 5 de um total de 5 estrelas

First rate service

We started using Posh just over a month ago. The service is fantastic. Not missing a call 24/7 has given rise to a definite uptick in new enquiries and work. The service is smooth and professional, and the call information we receive spot on and exactly what we need. Can't recommend them enough

13 de junho de 2024
Avaliação não solicitada
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Resposta da Posh Virtual Receptionists UK

Thank you for your review, we are so pleased you have seen an uptick in business :)

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