A big thank you to Sam and the Pourmoi customer service team for their outstanding service regarding a faulty exchange. From the phone call to email and replacement delivered within 24 hours . Inc... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
A big thank you to Sam and the Pourmoi customer service team for their outstanding service regarding a faulty exchange. From the phone call to email and replacement delivered within 24 hours . Inc... Ver mais
A empresa respondeu
My order arrived open ripped, shredded, and most of the order was missing, Royal Mail had put it in another bag noting the damage. I contacted Pourmoi as I was unable to put in a claim to Royal Ma... Ver mais
A empresa respondeu
Received today pour moi ladies beach wrap. This Item is beautiful, excellent quality. I'm extremely happy with this beach wrap, that much so I've ordered the leopard print. Top quality worth... Ver mais
A empresa respondeu
Ze beloven een korting van 10% als je je inschrijft voor de mail. Maar er komt geen korting want ze moeten je een code mailen en die komt niet binnen. Ook niet na nogmaals inschrijven en zelfs 'lid wo... Ver mais
A empresa respondeu
Pour Moi offer beautiful, sophisticated lingerie, swimwear and nightwear in a wide range of styles, colours and sizes available to order online and delivered to your door.
Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great company, great customer service/experience. The quality is good the sizing is just right. I will be ordering again.

Resposta da Pourmoi
The order process was smooth and easy shipping was quick of course there were a few hiccups with the US Postal service but that's not your fault. Lastly the product is absolutely at ot fit like a glove. Placing a new order soon.

Resposta da Pourmoi
I have just found this company and am so impressed with the quality and speed of delivery. Having recovered from cancer I needed to find good support bras which are also pretty loved the Sophie bras an d the swimsuit are lovely style and quality definitely recommend and will be shopping with them again

Resposta da Pourmoi
Received the wrong colour that was ordered prompt service receiving the correct ones. Only complaint I have is sometimes we need an urgent order for a customer but not willing to despatch even tho we offer to pay the postage

Resposta da Pourmoi
The very friendly Customer Service team dealt with a postal problem quickly and efficiently and I received my lovely bikini in good time to take away on holiday.

Resposta da Pourmoi
I have purchased several times from Pour Moi.
I love their products and am always satisfied.
They are also very helpful

Resposta da Pourmoi
I recently made my first purchase on the Pour Moi website, drawn to the beautiful fabrics and range of styles of swimsuit. Unfortunately, that particular style didn't work for my body shape/size ~ it was a bit too long and the cup size was small. Looking to make a better choice, I was delighted to find that I could speak to a real person to discuss my needs and she was extremely helpful. I also discussed my concerns about returning the first purchase and was talked through the process. When I did access the returns site, it was extremely easy to use. Everything about my experience was positive and I now have a beautiful, different style swimsuit which fits well.

Resposta da Pourmoi
An issue with my order (my error) was responded to and corrected quickly and my order has just arrived and I'm delighted with the quality. So easy.

Resposta da Pourmoi
I have been a good customer for this brand for years. However in the last order due to a shipping mistake they cannot help and now im £59 out of pocket and no item received. Im sorry but i won't be buying from you ever again if this is the way you treat good customers.

Resposta da Pourmoi
I had a problem with PourMoi website not delivering to Jersey, which they had previously done. Sam in Customer Services was very responsive and helpful and my order was successfully placed within a couple of hours.

Resposta da Pourmoi
Fantastic selection of swimsuits. Very happy with my purchase. Fast delivery, great quality and price. I needed to exchange and Hillary and Sam couldn’t have been more helpful. 5 star customer service from me. So lovely to find a telephone number, call it and get an understanding person on the other end!! Well done, will definitely buy again from you. Thank you, Joanna.

Resposta da Pourmoi
I had just received an order and there was a slight problem with one of the bras I ordered. The customer service via online chat was absolutely first class and the issue was sorted for me within minutes and a replacement bra arrived the next day. Absolutely love the Atelier Lace High Apex Lightly Padded Underwired Bra I ordered. A bit more than I would normally spend BUT well worth it. I love it so much I have ordered two more in different colours ❤️ I definitely recommend this company 👍

Resposta da Pourmoi
I’ve order a few times and have been impressed with quality and pricing.
I needed to change the address on an order and it was promptly dealt with! Thank, Sam! 😊

Resposta da Pourmoi
Pour moi always have a wide and varied range of swimwear and lingerie. I buy often from Pour moi and have never been disappointed. They have a wide range of sizes which is great and the quality of items is always exceptional. When I have had to contact customer services, e.g. regarding a rogue link to a page, the service has been excellent. Sam was swift, helpful and went over and above expectations when helping with my query. I would highly recommend PM for all your holiday and lingerie needs. Always extremely happy with my purchase - both in quality and price!!

Resposta da Pourmoi
Absolutely first class customer service from customer representative Sam. Professional efficient and friendly. A great ambassador for this company. Would certainly encourage me to shop with them again.

Resposta da Pourmoi
The sales assistant Megan could not have done any more for me, being a large curvy girl myself. And she was very young so I did not expect the level of service that I recieved but she was very helpful bringing me sizes and different shapes then making me feel more than ok in them .Great experience.

Resposta da Pourmoi
I live in Western Canada… my first purchase was with a little trepidation. I could not have been more surprised & delighted with the terrific service, the swift delivery and the beautiful bathing suit. Pour moi is now my go-to for bathing suits. I have purchased several more suits & continue to be amazed & delighted by the swift delivery & beautiful suits. Thank you to all the staff!

Resposta da Pourmoi
I didnt change delivery address and they managed to sort it for me. Their swimwear is so good both quality and prices. Customer services are really good.

Resposta da Pourmoi
Excellent customer service from Sam.
I placed an order and only realised afterwards that it was going to incorrect address that would have caused me a problem as miles away as I hadn't updated my address.
Sam managed to catch the order and update with my new address.
I think it really is worth going for a reputable firm such as por moi over things you see advertised online and get sucked in by as I recently brought a bra I'd seen advertised all over Facebook as being all singing all dancing despite never hearing of the company...Needless to say when it arrived it was absolutely awful ! You know por moi is always going to be lovely ! Would recommend

Resposta da Pourmoi
I love PourMoi products and have purchased from them for many years. I recently had an issue with a faulty item (for this first time ever). I literally have never had such a positive experience from customer service. They were extremely quick and super helpful. I’m so used to poor, or difficult, experiences with customer service this was such a pleasant surprise! I don’t often write reviews but this deserves a call out… thanks PourMoi!

Resposta da Pourmoi
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