Pourmoi Avaliações 

746
•
O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A big thank you to Sam and the Pourmoi customer service team for their outstanding service regarding a faulty exchange. From the phone call to email and replacement delivered within 24 hours . Inc... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My order arrived open ripped, shredded, and most of the order was missing, Royal Mail had put it in another bag noting the damage. I contacted Pourmoi as I was unable to put in a claim to Royal Ma... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received today pour moi ladies beach wrap. This Item is beautiful, excellent quality. I'm extremely happy with this beach wrap, that much so I've ordered the leopard print. Top quality worth... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Ze beloven een korting van 10% als je je inschrijft voor de mail. Maar er komt geen korting want ze moeten je een code mailen en die komt niet binnen. Ook niet na nogmaals inschrijven en zelfs 'lid wo... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de lingerie
  2. também em
  3. Loja de moda feminina
  4. Loja de roupas de banho

Informação fornecida por fontes externas variadas

Pour Moi offer beautiful, sophisticated lingerie, swimwear and nightwear in a wide range of styles, colours and sizes available to order online and delivered to your door.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

746 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(746)

124 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, great customer service/experience. The quality is good the sizing is just right. I will be ordering again.

26 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Phoebe, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our products and service, and it's lovely to hear that you found the sizing just right - it's what we're all about! We hope to see you again soon :) Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Beautiful swimsuit 🩱

The order process was smooth and easy shipping was quick of course there were a few hiccups with the US Postal service but that's not your fault. Lastly the product is absolutely at ot fit like a glove. Placing a new order soon.

22 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi there, thank you so much for taking the time to leave us a 5* review! We are so pleased to hear you're happy with your order and appreciate your understanding for any postal delays or issues. We hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

I have just found this company and am…

I have just found this company and am so impressed with the quality and speed of delivery. Having recovered from cancer I needed to find good support bras which are also pretty loved the Sophie bras an d the swimsuit are lovely style and quality definitely recommend and will be shopping with them again

18 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Kathleen, thank you so much for taking the time to leave us a 5* review! As a first time customer it's so lovely to hear you are pleased with our products and service - feedback like yours makes our day! We hope to see you again soon :) Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

UNDERWEAR ORDER

Received the wrong colour that was ordered prompt service receiving the correct ones. Only complaint I have is sometimes we need an urgent order for a customer but not willing to despatch even tho we offer to pay the postage

19 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Good afternoon, thank you for taking the time to leave us a 5* review! It's lovely to hear you're happy with our service, I'll make sure to pass your comments onto the team! Regarding the faster dispatch, we would love to learn more about this to see if we can improve in future. Please contact us on sales@pourmoi.co.uk with your details and we'd be very happy to look into it for you :) Many thanks, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

The very friendly Customer Service team…

The very friendly Customer Service team dealt with a postal problem quickly and efficiently and I received my lovely bikini in good time to take away on holiday.

15 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Lucy, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with the service and products, we'll be sure to pass this on to our lovely Customer Service team! We hope to see you again soon :) Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Great quality goods

I have purchased several times from Pour Moi.
I love their products and am always satisfied.
They are also very helpful

18 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Suzanne, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you love our products and service, we'll be sure to pass your feedback onto the team! Hope to see you again soon :) Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

A very positive experience with excellent customer service

I recently made my first purchase on the Pour Moi website, drawn to the beautiful fabrics and range of styles of swimsuit. Unfortunately, that particular style didn't work for my body shape/size ~ it was a bit too long and the cup size was small. Looking to make a better choice, I was delighted to find that I could speak to a real person to discuss my needs and she was extremely helpful. I also discussed my concerns about returning the first purchase and was talked through the process. When I did access the returns site, it was extremely easy to use. Everything about my experience was positive and I now have a beautiful, different style swimsuit which fits well.

6 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi there, thank you so much for taking the time to leave us a 5* review! It's so lovely to hear you had such a positive experience with us and that you were able to find a swimsuit that is perfect for you! I'll make sure your feedback is passed on to our lovely Customer Services team. Hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

An issue with my order (my error) was…

An issue with my order (my error) was responded to and corrected quickly and my order has just arrived and I'm delighted with the quality. So easy.

5 de maio de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi there, thank you so much for taking the time to leave us a 5* review! It's lovely to hear you're happy with our products and services, and we hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 1 de um total de 5 estrelas

I have been a good customer for this…

I have been a good customer for this brand for years. However in the last order due to a shipping mistake they cannot help and now im £59 out of pocket and no item received. Im sorry but i won't be buying from you ever again if this is the way you treat good customers.

30 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Eunice, we’re sorry to hear you’re disappointed, especially as a returning customer. We truly value your continued support and thank you for your recent order.
After reviewing your order, it was dispatched to the delivery address provided at checkout (the one saved to your Pour Moi account at the time of purchase). I can see that we didn’t receive any request to amend the details before dispatch, and by the time we were contacted the parcel had already been delivered to that original address.
As a result, we’re unable to resend the item or offer a refund. For security reasons, orders can only be processed based on the information provided at the time of purchase, and the onus is on the customer to provide us with the correct shipping details. Accordingly it’s important that all delivery details are checked carefully at checkout, as we’re unable to make changes once an order has been processed and shipped.
We hope you’re able to retrieve the parcel from the delivery address and that you’ll consider us again in the future.
Kind regards, Pour Moi

Avaliado com 5 de um total de 5 estrelas

I had a problem with PourMoi website…

I had a problem with PourMoi website not delivering to Jersey, which they had previously done. Sam in Customer Services was very responsive and helpful and my order was successfully placed within a couple of hours.

30 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Helen, thank you so much for your 5* review, we're so pleased we were able to get this sorted for you - I will make sure to pass your comments on to Sam in the Customer Service team. We hope you love your order once it arrives with you! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Great customer service

Fantastic selection of swimsuits. Very happy with my purchase. Fast delivery, great quality and price. I needed to exchange and Hillary and Sam couldn’t have been more helpful. 5 star customer service from me. So lovely to find a telephone number, call it and get an understanding person on the other end!! Well done, will definitely buy again from you. Thank you, Joanna.

29 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Joanna, thank you so much for taking the time to leave us a 5* review! We're so pleased to happy with our products, delivery and customer service - I will make sure to pass on your comments to the team! We hope to see you again soon :) Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

I had just received an order and there was a slight problem with one of the bras I ordered. The customer service via online chat was absolutely first class and the issue was sorted for me within minutes and a replacement bra arrived the next day. Absolutely love the Atelier Lace High Apex Lightly Padded Underwired Bra I ordered. A bit more than I would normally spend BUT well worth it. I love it so much I have ordered two more in different colours ❤️ I definitely recommend this company 👍

27 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Jane, thank you so much for taking the time to leave us a 5* review! It's so lovely to hear you're happy with our customer service and that you love the products as much as we do! Your feedback means the world to us :) We hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

I’ve order a few times and have been…

I’ve order a few times and have been impressed with quality and pricing.
I needed to change the address on an order and it was promptly dealt with! Thank, Sam! 😊

28 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Leigh, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our products and service, I'll be sure to pass on your thanks to Sam! We hope to see you again soon :) Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Pour moi always have a wide and varied…

Pour moi always have a wide and varied range of swimwear and lingerie. I buy often from Pour moi and have never been disappointed. They have a wide range of sizes which is great and the quality of items is always exceptional. When I have had to contact customer services, e.g. regarding a rogue link to a page, the service has been excellent. Sam was swift, helpful and went over and above expectations when helping with my query. I would highly recommend PM for all your holiday and lingerie needs. Always extremely happy with my purchase - both in quality and price!!

28 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Amanda, thank you so much for your 5* review! We're so pleased to hear you're happy with our product, size range and services. We really appreciate your feedback, and I'll be sure to pass your comments on to Sam in our customer service team :) We hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Top Notch Customer Service

Absolutely first class customer service from customer representative Sam. Professional efficient and friendly. A great ambassador for this company. Would certainly encourage me to shop with them again.

27 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Mary, thank you so much for your 5* review! Your feedback means the world to us :) I'll be sure to pass your kind comments onto Sam, she is certainly an asset to the team and company! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

The sales assistant could not have done…

The sales assistant Megan could not have done any more for me, being a large curvy girl myself. And she was very young so I did not expect the level of service that I recieved but she was very helpful bringing me sizes and different shapes then making me feel more than ok in them .Great experience.

18 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Gilly, thanks so much for taking the time to leave us a 5* review! I will be sure to pass your comments on to the team :) We hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Surprised & Delighted Canadian

I live in Western Canada… my first purchase was with a little trepidation. I could not have been more surprised & delighted with the terrific service, the swift delivery and the beautiful bathing suit. Pour moi is now my go-to for bathing suits. I have purchased several more suits & continue to be amazed & delighted by the swift delivery & beautiful suits. Thank you to all the staff!

20 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi there, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're delighted with our service, delivery and products, your feedback means so much! I'll be sure to pass your comments onto the team :) We hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

I didnt change delivery address and…

I didnt change delivery address and they managed to sort it for me. Their swimwear is so good both quality and prices. Customer services are really good.

12 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Good morning, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our products and customer service :) We hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Sam.

Excellent customer service from Sam.
I placed an order and only realised afterwards that it was going to incorrect address that would have caused me a problem as miles away as I hadn't updated my address.
Sam managed to catch the order and update with my new address.
I think it really is worth going for a reputable firm such as por moi over things you see advertised online and get sucked in by as I recently brought a bra I'd seen advertised all over Facebook as being all singing all dancing despite never hearing of the company...Needless to say when it arrived it was absolutely awful ! You know por moi is always going to be lovely ! Would recommend

14 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Good morning, thank you so much for taking the time to leave us a 5* review! We truly appreciate your feedback and will make sure your kind words are passed on to Sam in the Customer Services team. We hope you love your order once it arrives with you at the correct address, and hope to see you again soon! Best wishes, Pour Moi x

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I love PourMoi products and have purchased from them for many years. I recently had an issue with a faulty item (for this first time ever). I literally have never had such a positive experience from customer service. They were extremely quick and super helpful. I’m so used to poor, or difficult, experiences with customer service this was such a pleasant surprise! I don’t often write reviews but this deserves a call out… thanks PourMoi!

13 de abril de 2026
Avaliação não solicitada
logotipo da Pourmoi

Resposta da Pourmoi

Hi Caroline, Thank you so much for your lovely 5* review! We really appreciate you taking the time to share your feedback. It means a lot to hear that you’re happy with both our products and service, especially as a valued long-standing customer. We hope to see you again soon! Best wishes, Pour Moi x

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais