shipping was fast no delays , but it arrived scratched and the top plastic hat was not in the box . I have used prebeat before and they were brilliant and their customer service was on point . very d... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... Ver mais
Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... Ver mais
A empresa respondeu
The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... Ver mais
Detalhes da empresa
- Fornecedor de Equipamentos Audiovisuais
- Loja de Materiais para DJs
- Loja de Eletrônicos
- Fornecedor de equipamento de iluminação de palco
- Loja de aparelhos de som
Escrito pela empresa
Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.
Informações de contato
Unit 21, Enterprise Court, TS25 2FE, Hartlepool , Reino Unido
- 01429 872116
- sales@prebeat.co.uk
- prebeat.co.uk
4,7
Excelente
459 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 20% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Prebeat
Thanks for the 5 star review Clare, we really appreciate it and hope that you love the lighting system.
Resposta da Prebeat
Thanks Leonard for the review, we would love the oppurtunity to get that pushed up to 5 stars, did something go wrong and can we help in any way? Drop the team an email sales@prebeat.co.uk with any queries.
The unit came quickly
The unit came quickly. The powered speaker works very well. and the price is extremely fair. I should be thanking you so thank you.
14 de maio de 2025
Resposta da Prebeat
Thanks Mark for the reveiw, we really appreciate the kind words and 5 stars.
Great experience from start to finish.
Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc.
Got a few freebies thrown in and probably the cheapest about when looking around for a sound system package.
Will definitely be using these guys again when adding to sound system and purchasing lights etc.
14 de maio de 2025
Resposta da Prebeat
Thanks for the great review Chris - we hope you like the new system. Thanks for buying your new speaker system from Prebeat.
Resposta da Prebeat
Thanks Trevor, we really appreciate the review and your ongoing custom over the many years.
Customer service was excellent and…
Customer service was excellent and advice was most welcome and very helpful..
7 de maio de 2025
Resposta da Prebeat
Thank you Marcus for this great review, we really appreciate it.
Resposta da Prebeat
Thank you for buying from Prebeat Martin and taking the time to leave a positive review, we are delighted you gave us 5 stars.
Resposta da Prebeat
Thank you for the great review, we really appreciate it.
Resposta da Prebeat
Thank you Ben for taking the time to leave this review, we really appreciate the 5 stars.
Delivery is too slow
Delivery is too slow. Ordered the item on a Monday 28th April to be able to use for the Saturday weekend event, they promised to aim delivery for 1st of May (3days) but unfortunately nothing came until the following week of Tuesday. Item is no longer needed.
30 de abril de 2025
Resposta da Prebeat
Hello Gerald
Thanks for taking the time to leave a review - we value all feedback - but no doubt we are sad it was only 3 stars. Just checking your order and I can see we have done all things as quoted and the order was shipped on 30th April. As this was only a very small order it is sent with TRACKED 48 on Royal Mail as quoted on the website.
I think it seemed longer days wise - but it is working days and you had the Easter B/H weekend which means 2 days are bank holidays - so 4 none working days in total and then delivered on the Tuesday for you. I hope that helps explain and thanks again - if you could squeeze it to a 4 star we would appreciate it.
Easy to speak to a human being
Easy to speak to a human being. Excellent response time to queries and do what they say. Thank you!
28 de abril de 2025
Resposta da Prebeat
Thank you for taking the time to leave us this great 5-star review, we really apprecaite it and hope you enjoy using the system.
Great product
Great product, swift delivery, excellent price.
I had struggled to find speaker mounts this discreet, and the price was very sensible.
9 de abril de 2025
Resposta da Prebeat
Thanks for the great review Callum, we are happy to hear the speaker brackets did the job for you. They are one of our best selling products here at Prebeat.
Resposta da Prebeat
Thank you Wayne, you are very kind giving us this 5-star review and the team are delighted.
New mixer
New mixer arrived well packed and I’m very happy with it
Thanks prebeat
22 de abril de 2025
Resposta da Prebeat
Thanks for the great review and 5 stars Mark, this really means a lot to us. No doubt that mixer is a bargain and has some great features - we hope you enjoy using it.
Fast response to questions
I had a question about the product I had bought and it was resolved very quickly. They were very helpful.
25 de abril de 2025
Resposta da Prebeat
Thanks for the great review Andrew, we are delighted to hear that your query was resolved.
quick and effient service
24 de abril de 2025
Resposta da Prebeat
Thanks Darren for the 5-stars - we really appreciate it.
Delivery was made on time as you said…
Delivery was made on time as you said it would be,, what made the delivery perfect was the effort put in by the delivery driver,, he went above and beyond,, with the delivery.. TOP MAN .. 👍👍👍👍
24 de abril de 2025
Resposta da Prebeat
Hello Malcolm
Thank you so much for this great review - we are delighted that FEDEX did such a great job in delivering your speaker and we will pass this to them.
Excellent
Excellent, fast delivery and really good quality. Saved a fortune. Thanks
23 de abril de 2025
Resposta da Prebeat
Thanks Thomas, that is a great review and made our team smile on this warm sunny day :-)
I have been using PreBeat since 2019…
I have been using PreBeat since 2019 and I find their products to be both of a high standard and shipped promptly. I have had an occasional quality issue beyond their control, but the team have always sorted out the problem promptly to my satisfaction.
There are no "Perfect" delivery companies but I find PreBeat's use of Fed-ex means I am more likely to receive a product in good condition than many of the other courier companies.
Strongly recommended as an internet supplier, and probably even better if you can visit their shop!
27 de abril de 2025
Avaliação não solicitada
Resposta da Prebeat
Hello Clint
Thank you for this superb review, we really appreciate it and I will pass your kind words on to the team.
Perfection every time
Every order is treated with the utmost care and consideration
17 de abril de 2025
Resposta da Prebeat
Thanks for the great review Andy, we really appreciate it.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.