Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me. Lots of emails for us to sort out. Premex asked for... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Doctor or examiner was open and allowed me to express myself well to him. He patiently listened to my narration and compared to the information he has. Then he took me through some tests. Process was... Ver mais
A empresa respondeu
After not good at start, complaint to my insurance co. Things bucked up. Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Ac... Ver mais
A empresa respondeu
Disgusting doctor at the Reading branch. The so called doctor Patel, and absolute disgrace. Rather than examin you fully he just asks to fill a form and gives his verdict on assumption following a s... Ver mais
Detalhes da empresa
Escrito pela empresa
Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims, working with a nationwide panel of medical experts. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality. Premex Services is proud to be a MedCo Tier 1 agency.
Informações de contato
Premex House, Futura Park, BL6 6PG, Horwich, Reino Unido
- 01204 478 300
- mail@premex.com
- premexservices.co.uk
3,1
Bom
996 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I feel the service is not supportive or informed…
I feel the service is not supportive or informed. Every time I have attempted to seek further clarity / information (i.e., expert cv's) Premex have been unable to help and have referred me back to my solicitor every time. Premex are referring and arranging appointments with the wrong experts and failing to provide an informed process for the purposes of an important personal injury claim.
16 de novembro de 2023
Resposta da Premex Services
Hi Kavshika
Thank you for taking the time to leave a review, your feedback is important to us.
I am sorry to hear you feel you have not been provided with the information you required.
Please can you contact me directly on trustpilot@premex.com to discuss this further and provide details so this can be looked into further for you.
Kind regards
Amy
Good service and hospital but The phone…
Good service and hospital but The phone customer service was not good.
16 de novembro de 2023
Resposta da Premex Services
Hi Jose
Thank you for taking the time to leave a review.
I am pleased you received great service at the hospital. Your feedback is important to us to look at ways we are able to improve.
Kind regards
Amy
I was treated with respect and the…
I was treated with respect and the optical staff were superb 😊
16 de novembro de 2023
Resposta da Premex Services
Hi Derek
Thank you for your 5-star review!
I am pleased your appointment went well and we will provide this feedback to the expert!😊
Kind regards
Amy
I got an appointment with all the…
I got an appointment with all the details I needed to attend.
31 de outubro de 2023
Resposta da Premex Services
Hi Ellen
Thank you for taking the time to leave a review.
I am pleased you received a suitable appointment!
Kind regards
Amy
very professional.
very professional, the doctor listened to me and treated me with care and consideration
7 de novembro de 2023
Resposta da Premex Services
Hi Lisa
Thank you for taking the time to leave a 5* review!
I am pleased you felt listened to at your appointment.
Kind regards
Helen
Straight forward made to feel welcome…
Straight forward made to feel welcome and listened to
15 de novembro de 2023
Resposta da Premex Services
Good Afternoon
Thank you for leaving a 5-star review.
I am glad that you were made to feel welcome and listened too.
Kind Regards
Kelly
Excellent service
15 de novembro de 2023
Resposta da Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Great doctor
15 de novembro de 2023
Resposta da Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with the medical expert.
Kind Regards
Kelly
Poor communication
I went to the appointment cancelled work, lost over £600 by the time I had paid for the venue and rolled all the classes and paid for travel only to have the consultant not be there. Premex hadn’t told them the appointment was confirmed despite confirming it with me.
3 de novembro de 2023
Poor wait times and poor excuses
It took 3.5 months for the report to be completed. Due to apparently being unable to open a file from a chiropractor and despite being sent the files 7 times in accessible files
15 de novembro de 2023
Resposta da Premex Services
Good Morning,
Thank you for taking the time to leave a review.
I am sorry that you felt the service received was slow, a review of your file has been undertaken and I can see that your report was received yesterday.
If we can be of any further assistance please contact us on trustpilot@premex.com
Kind Regards
Kelly
Good communication
Good communication, polite and professional medical consultants.
15 de novembro de 2023
Resposta da Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Very helpfull company
15 de novembro de 2023
Resposta da Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Resposta da Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Reassuringly helpful when required
Helpful, accommodating and professional in dealing with, and during, a stressful period.
14 de novembro de 2023
Resposta da Premex Services
Good Morning
Thank you for leaving a 5-star review.
I am glad you had a good experience with Premex.
Kind Regards
Kelly
Very slow and bad service
15 de novembro de 2023
Resposta da Premex Services
Good Morning
Thank you for taking the time to leave a review.
I am sorry you feel that you had a bad experience with us. I can see that your report was sent to your solicitors yesterday. If you require further assistance please contact us on trustpilot@premex.com
Kind Regards
Kelly
A painless experience
Easy to follow instructions, the specialists I saw made me very comfortable, I also understood all the procedures and forms.
15 de novembro de 2023
Resposta da Premex Services
Hi Peter
Thank you for leaving a 5-star review. I am happy to hear you were made to feel comfortable at your appointment and had a painless experience with us.
Kind regards
Sarah
Great quick
15 de novembro de 2023
Resposta da Premex Services
Hi Alicia
Thank you for taking time to leave a 5-star review!
Kind regards
Sarah
Excellent Customer Service
Excellent Customer Service. Polite and welcoming. Really made a difference. Absolutely lovely !
13 de novembro de 2023
Resposta da Premex Services
Hi Rita
Thank you for your 5 star review!
Kind regards
Sarah
Resposta da Premex Services
Hi Sara
Thank you for taking time to leave a 5-star review!
I am pleased to hear your experience with us was excellent.
Kind regards
Sarah
Well looked after
14 de novembro de 2023
Resposta da Premex Services
Hello
Thank you for leaving a 5* review!
Kind regards
Helen
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