Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me. Lots of emails for us to sort out. Premex asked for... Ver mais
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Veja o que dizem as avaliações
Doctor or examiner was open and allowed me to express myself well to him. He patiently listened to my narration and compared to the information he has. Then he took me through some tests. Process was... Ver mais
A empresa respondeu
After not good at start, complaint to my insurance co. Things bucked up. Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Ac... Ver mais
A empresa respondeu
Disgusting doctor at the Reading branch. The so called doctor Patel, and absolute disgrace. Rather than examin you fully he just asks to fill a form and gives his verdict on assumption following a s... Ver mais
Detalhes da empresa
Escrito pela empresa
Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims, working with a nationwide panel of medical experts. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality. Premex Services is proud to be a MedCo Tier 1 agency.
Informações de contato
Premex House, Futura Park, BL6 6PG, Horwich, Reino Unido
- 01204 478 300
- mail@premex.com
- premexservices.co.uk
3,1
Bom
996 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Responsive Customer Service and…
Responsive Customer Service and organised team
20 de novembro de 2023
Resposta da Premex Services
Hi Sunday
Thank you for leaving a 5* review!
Kind regards
Helen
My experience was great
16 de novembro de 2023
Resposta da Premex Services
Hello Sheila
Thank you for the review.
I am pleased to hear you have had a great experience.
Kind regards
Helen
Premex is so much on time and their…
Premex is so much on time and their services are so perfect that anybody would wish to go through, I'm so proud of premex, thanks
20 de novembro de 2023
Resposta da Premex Services
Hello Sunday
Thank you for leaving a 5* review.
I am pleased you have been happy with the service we have provided.
Kind regards
Helen
The doctor was great and the…
The doctor was great and the information was relayed perfect
20 de novembro de 2023
Resposta da Premex Services
Hi Liam
Thank you for taking the time to leave a 5* review!
Thank you
Helen
Always check information given.
Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me.
Lots of emails for us to sort out.
Premex asked for medical information already given to them from St Mary's.
I checked forms before realising they already had info and had to let them know.
Think 3 Harley Street doctors abd trips could have been reduced to one. Mr Max Almond
Seemed to be covering all aspects of my injuries.
20 de novembro de 2023
Resposta da Premex Services
Hello Brenda
Thank you for taking the time to leave a review, I am sorry your experience hasn't been a positive one.
I will take a look at your file and I will provide you with a direct update.
If you wish to discuss this further, please contact me direct by emailing trustpilot@premex.com
Kind regards
Helen
Milburn House. Dene Street. Newcastle NE1 1LE
I was met at the appointed place and escorted to the consulting room. The Dr was very thorough and explained everything as he went about the assessment. I was escorted back out.
13 de novembro de 2023
Resposta da Premex Services
Hi Ivy,
Thank you for your feedback and 5-star review.
I'm pleased you had a good experience at your appointment.
Kind regards
Jonathan
Medical Expert - Psychologist
My appointment was short but result was achieved in that time.
10 de novembro de 2023
Resposta da Premex Services
Hi Dorothy,
Thank you for your feedback and review.
I'm pleased the result you were hoping for was achieved at your appointment.
Kind regards
Jonathan
Resposta da Premex Services
Hi Morenike,
Thank you for your feedback.
I'm pleased you had a good experience with us.
Kind regards
Jonathan
Resposta da Premex Services
Hi John,
Thank you for your review and feedback.
I'm pleased everything was done in the time frame for you.
Kind regards
Jonathan
Great company very informative and on…
Great company very informative and on the ball!
17 de novembro de 2023
Resposta da Premex Services
Hi Mrs Hall,
Thank you for your feedback and 5-star review.
I'm pleased you were felt informed during the process with us.
Kind regards
Jonathan
Friendy and understanding doctors.
17 de novembro de 2023
Resposta da Premex Services
Hi Christalla,
Thank you for your feedback and 5-star review.
I'm pleased you had a good experience with us.
Kind regards
Jonathan
Very professional yet very friendly
17 de novembro de 2023
Resposta da Premex Services
Hi Tom,
Thank you for your 5-star review.
I'm pleased your experience has been a positive one.
Kind regards
Jonathan
Very punctual and reliable
17 de novembro de 2023
Resposta da Premex Services
Hi Mrs Watson,
Thank you for your feedback and 5-star review.
I'm glad you had a good experience with us.
Kind regards
Jonathan
The doctor was excellent
17 de novembro de 2023
Resposta da Premex Services
Hi
Thank you for your 5-star review.
I'm pleased you had a good experience with us.
Kind regards
Jonathan
Just don’t listenoffered a photo copy result letter of…
I offered a photo copy result letter of my MRI scan and he didn’t want to know also saying he might lose it !!!
This was offered at the end of the consultation
I also told him about my L5 S1 disc out and answer was I don’t need to know that
Which I was not happy about
17 de novembro de 2023
Resposta da Premex Services
Hi Scott,
Thank you for taking the time to leave a review.
I am sorry to hear your experience hasn't been a positive one, your feedback is important to us to help us improve our services and our clients experience. I will pass on your comments to the relevant department to look into this.
If you would like to discuss this further or have any queries, please contact me direct by emailing trustpilot@premex.com
Kind regards
Jonathan
Mr shah was very nice made me feel at…
Mr shah was very nice made me feel at ease examined my wrist and documented my accident thorough
16 de novembro de 2023
Resposta da Premex Services
Hi Sharon
Thank you for taking the time to leave a review.
I am pleased you felt at ease at your appointment and we will provide this feedback to the expert.
Kind regards
Amy
Very welcoming and professional.
14 de novembro de 2023
Resposta da Premex Services
Hi Christopher
Thank you for your 5-star review!⭐
I am pleased you felt welcome and had a good experience.
Kind regards
Amy
Schedule went over time
Schedule went over time, not enough time to explore the Medical History properly, eventhough I was 15 minutes early for the appointment.
Meanwhile, after 9 weeks have passed, the Medical Report is not ready,and don't know how to access it.
Disappointed to say the least,However the Doctor and the Secretary that I saw on the day were most professional and I appreciate their assistance.
16 de novembro de 2023
Resposta da Premex Services
Hi Maurice
Thank you for taking the time to leave a review, your feedback is important to us.
I am sorry you felt there was not enough time at your appointment. I can confirm we have received your medical report and it has been sent to your solicitors.
We will pass the feedback on to the expert regarding their professionalism.
Kind regards
Amy
Resposta da Premex Services
Hi Richard
Thank you for taking the time to leave a review.
I am pleased to hear you have had a great experience!😊
Kind regards
Amy
Very professional and courteous treated…
Very professional and courteous treated like a long lost friends
16 de novembro de 2023
Resposta da Premex Services
Hi Dorothy
Thank you for your 5-star review!
I am pleased you had a great experience.
Kind regards
Amy
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