Tiahh helped reduce my Mum's Broadband package by more than £40 a month, explained why it was higher than others, gave me good advice on next steps to help keep the charge as low as possible. She lis... Ver mais
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Veja o que dizem as avaliações
Spoke to Chloe this afternoon reference a mistake on my billing. Chloe acknowledged immediately that an error had occurred when my package was upgraded. Now it's sorted and adjusted to reflect the n... Ver mais
Sinead managed to reduce my bill, or rather 2 bills for reasons that are still unclear. She apologised profusely for Premiers error and explained how this will be dealt with. I will be monitoring my... Ver mais
I have never known a company like this one, I think it is run by a bunch muppets they never do what they say and I have had no landline to ring out on since December 2025 and still no phone in July an... Ver mais
Detalhes da empresa
Escrito pela empresa
Premier Talk - Providing Telecomminications to Business & Residential Customers in the UK.
Informações de contato
First Floor, Rostrum House, London Road, Maidstone, Kent, ME16 8PY, London, Reino Unido
- 03300431746
- support@premier-talk.com
- premier-talk.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 71% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Reduced bill and gave helpful advice
Tiahh helped reduce my Mum's Broadband package by more than £40 a month, explained why it was higher than others, gave me good advice on next steps to help keep the charge as low as possible. She listened well, was friendly and did not rush the call. Thank you Tiahh - my Mum is grateful for your assistance today.
Sinead managed to reduce my bill
Sinead managed to reduce my bill, or rather 2 bills for reasons that are still unclear. She apologised profusely for Premiers error and explained how this will be dealt with. I will be monitoring my bills going forward.
I really appreciate how Mae has dealt…
I really appreciate how Mae has dealt with the situation, as we have been receiving mail for a company for the past year. We were both worried that something bad had happened and someone has got my nans address and is scamming her somehow. Mae resolved the situation within 10 minutes of my phone call and we both couldn't be more thankful.
Abbie
Final bill
The call was handled with efficiency and grace.
My mother's account is now finalised and monies paid.
I frequently have to ring the company…
I frequently have to ring the company about one thing or another, hopefully it will soon end. One thing I will say is whenever I am lucky enough to speak with Tiahh Price, she is super friendly, helpful and professional. I’m hoping that what I’m waiting for will come any day soon. Thank you Tiahh
Answered my call in 1 minute this review is genuine.
Mae was very helpful in helping me to find out what I needed to know. She like a young girl but was very professional in doing her job..
Belle was able to provide me with…
Belle was able to provide me with really helpful support. She is a credit to Premier Talk.
😀😃😄👍👍
Billing problem
Spoke to Chloe this afternoon reference a mistake on my billing.
Chloe acknowledged immediately that an error had occurred when my package was upgraded. Now it's sorted and adjusted to reflect the new billing. 1st class service from Chloe many thanks. Glad I switched to Premier talk a few years ago.
Mae took my call and answered all my…
Mae took my call and answered all my questions very well thank you
Mea was extremely helpful and is…
Mea was extremely helpful and is dealing with my request
Poor Service
When people have no choice but to go digital it would make a massive difference if you checked that they have the right connection between phone and Modem instead of having to be without a landline for 2 weeks while waiting for an adaptor to be sent out. To say that I am NOT impressed is an understatement.
Tiahh was able to help me with my…
Tiahh was able to help me with my query. She was very polite and helpful.
Also, very unusually , I got through strait away.
Amazing help from Mya
She was very kind and helpful
She was very kind and helpful. Sorted all my problems for me straight away.
Very nice lady.
I have had a problem with getting my digital phone line
I have had a problem with getting my digital phone line.Mae assisted me with her customary thoroughness, efficiency and dedication. She was very quick to grasp the problem and to obtain more help, and I am very happy with her positive service. Thank you.
Very positive attitude,very…
Very positive attitude,very informative, plus telephone answered extremely quickly. Overall speaking to Mae 100%
Belle has often serviced my calls and…
Belle has often serviced my calls and queries well including today.
A question answered. The person I spoke to was very…
The person I spoke to was very efficient and hopefully what was agreed will be carried out.
Negotiating contract
Sinead was very engaging and polite. She explained all options and tried to help with renewing a cheaper contract for my mother. Unfortunately to extricate from her current contract would have cost £150 minimum and £350 if wishing to terminate altogether, which had not been anticipated.
The assistant I spoke to was amazing
The assistant I spoke to was amazing. She sorted out my direct debits and my charges. So grateful
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