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Premium Paints Avaliações 

1.020
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

The product is fine 5* for that- but of the 3x20 litre cans ordered 2 were delivered on 30th Sept. both with damaged containers 1 of which had leaked & we are still waiting for the 3rd can to finish... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordering was easy, with plenty of useful advice on the website. Despatch was prompt, with delivery on schedule. Using the product was straightforward and produced great results. Would recommend.

Avaliado com 4 de um total de 5 estrelas

Pleased with the product and although its early days following application seems to be effective in preventing fretting of the tarmac drive surface. Would just say that used 2/3 of a 20 litre can for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The paint arrived extremely quickly (the next day). The paint was as described and excellent on my fences. A very good long-lasting protective coating. There was a small issue and Customer se... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de tintas
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  3. Loja "Faça Você Mesmo"

Escrito pela empresa

At Premium Paints, we are dedicated to delivering high-quality paint solutions tailored for both trade professionals and homeowners. With a focus on excellence and innovation, our extensive product range includes industrial paints, floor coatings, oxide glosses, driveway sealers, and much more. We pride ourselves on providing durable and reliable finishes that stand the test of time, helping you achieve the perfect result every time. Our flagship brands—Everest Paints, SummitSeal, and Paintmaster—cater to a wide variety of needs. Everest Paints is trusted by professionals for its exceptional coverage, durability, and ease of application, making it ideal for both commercial projects and DIY tasks. SummitSeal offers advanced protection for surfaces exposed to the elements, ensuring long-lasting resilience. Meanwhile, Paintmaster is renowned for delivering reliable and affordable paint solutions without compromising on quality. In addition to our extensive paint range, we offer a variety of accessories to support your painting projects. From brushes and rollers to preparation tools and protective gear, we provide everything you need to get the job done efficiently and effectively. Customer satisfaction is at the heart of our business. Our dedicated team is always on hand to offer expert advice and support, ensuring you select the right products for your needs. We believe in delivering not just exceptional products but also outstanding service. With a growing presence across Europe and an expanding product line, Premium Paints continues to set new standards in the paint industry. Whether you're a professional contractor or a DIY enthusiast, we're here to help you achieve the perfect finish every time. Visit our website at premiumpaints.co.uk to explore our full product range and experience the Premium Paints difference.

Your One-Stop Solution for Paints and Coatings

Escrito pela empresa

High-Quality Paints and Coatings
At Premium Paints, we provide a wide range of high-quality paints and coatings, including industrial paints, floor coatings, oxide glosses, and driveway sealers. Our products are designed for durability, reliability, and a flawless finish every time.
Trusted Brands – Everest Paints, SummitSeal & Paintmaster
We are proud to offer trusted brands such as Everest Paints, known for professional-grade coverage and durability; SummitSeal, providing advanced protection for external surfaces; and Paintmaster, delivering reliable and affordable paint solutions.
Comprehensive Accessories Range
We offer a full range of accessories to support your painting projects, including brushes, rollers, preparation tools, and protective gear. Everything you need to get the job done efficiently and effectively is available under one roof.
Expert Advice and Customer Support
Our team of knowledgeable experts is always on hand to offer guidance and support, ensuring you select the right products for your needs. From product selection to application advice, we are here to help.

Product Quality Guarantee

Quality You Can Trust – Guaranteed

Quality You Can Trust – Guaranteed
Our paints are designed to deliver durable and reliable finishes that stand the test of time. We are confident in their performance and want you to feel the same. If you encounter any issues related to product quality after correct application, simply reach out to our customer service team. Once verified, we will provide a replacement at no cost. Your satisfaction is our priority, and we are committed to ensuring that you get the perfect result every time. Choose Premium Paints with confidence, knowing that we stand behind every product we sell. For more information, visit premiumpaints.co.uk or contact our team today.

Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 68% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,2

Todas as avaliações

(1.020)

322 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Bought a 5 litre tin of varnish

Bought a 5 litre tin of varnish, delivery was quick , in fact quicker than stated,
Product is good value and quality if a little thinner than I’m used to, but good anyway.

27 de maio de 2026
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Resposta da Premium Paints

Thanks for the review! We always aim to get shipments out as quickly as possible

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, just the courier let them down.

1 de junho de 2026
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Resposta da Premium Paints

Thank you for your understanding, we are doing our best to iron out these issues with couriers but unfortunately there will always be a few edge case situations that let us down.
Thank you for giving us a chance to make this up to you!

Avaliado com 3 de um total de 5 estrelas

Have used your paints on garage floor

Have used your paints on outside of house before, never had a problem. This time I bought epoxy primer sealer with hardener and 2 tubs of epoxy resin concrete floor paint and 2 tubs of hardener. They were stored seperate with correct hardener beside correct tin. Sealer primer went on easy and was dry enough to walk on in 14 hrs and topcoat Ed in 16 hours. The first tin of top coat mixed for two minutes with hardener was really hard to apply and required an incredible amount of effort to put on the floor and is still tacky after 24 hours. The second tub with the same hardener mixed for two minutes as the first went on effortlessly and was dry after 10hrs. There is no difference in texture appearance or colour, so why did one tin take 1hr to put down and the other 10 mins and only use 50% of tin for same amount of floor as the first. Can only assume I was given a bad tin of paint or hardener.

7 de junho de 2026
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Resposta da Premium Paints

Thank you for being a returning customer and for sharing your experience. We are glad to hear our exterior paints and our primer sealer worked well for you, but we are very sorry for the struggle you had with that first tin of topcoat.

Because two-part epoxy resin systems rely on a precise chemical reaction, variations in application effort, coverage, and drying time usually come down to a few factors. If the first mix sat in the tub for slightly longer before being poured onto the floor, it can begin its curing process (gelling) early, causing it to thicken rapidly, become hard to spread, and alter its final cure time. Alternatively, any slight variation in how thoroughly the hardener was blended throughout the entire tin can impact the results.

Avaliado com 1 de um total de 5 estrelas

Terrible service, slow delivery

Terrible service! No communication whatsoever from the company and been waiting six days for my order since order confirmation. It’s not even been posted out yet - It should not take a week+ to deliver a simple paint order. 😡

28 de maio de 2026
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Resposta da Premium Paints

Please accept our formal apologies for the delay with your order and the lack of communication from our side. This is absolutely not the standard of service we aim to provide.

We experienced an unexpected stock shortage from our manufacturer around the time of your order, which severely held up our usual dispatch times. I can see from our tracking system that your paint was successfully delivered to you on the 1st, but we completely understand that the lack of updates during the initial delay was incredibly frustrating.

We are actively reviewing our notification systems to ensure that if stock delays happen in the future, our customers are kept fully informed every step of the way. Thank you for your patience.

Avaliado com 5 de um total de 5 estrelas

Great service

Easy to place order. Paint arrived quickly on time, well packaged.
Painting garage floor, primer and paint went on well, lovely finish.

29 de maio de 2026
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Resposta da Premium Paints

Thank you for the feedback! Glad to hear you were able to complete this project.

Avaliado com 3 de um total de 5 estrelas

Good quality paint

Good quality product, excellent appearance and finish. However:
I place an order on Thursday and paid extra for 1-2 day delivery - it arrived on the Monday!
The product description for the sealer and primer said to allow 4-6 hours to dry - it was touch dry within and hour.
I kept the polyurethane paint (unopened) for 2 years and when I opened it there was a thick solid layer (approx. 1mm) which I had to remove.

29 de maio de 2026
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Resposta da Premium Paints

Thank you for your review and for your feedback regarding the quality, appearance, and finish of our paint.

I completely understand how frustrating it is waiting for an order to arrive, but I wanted to clarify that our 1-2 working day delivery service operates on working days. Because weekends are not included, an order placed on Thursday and delivered on Monday falls exactly within that 2 working day window (Friday being day one, and Monday being day two).

Regarding the drying time, local conditions like temperature and airflow can certainly speed things up, though we still suggest leaving it for the recommended window before recoating. For the polyurethane paint, a thin skin can sometimes form over a two-year period due to the small amount of air sealed inside the tin during manufacturing, but the paint beneath remains perfectly fine to use once that layer is removed.

We appreciate your business and hope you love the final results of your project.

Avaliado com 3 de um total de 5 estrelas

Ordered customer service is below partwo lots of paint one took…

Ordered two lots of paint one took forever to deliver the second did not get delivered had to keep emailing as no one answered the phone in the end had to cancel order

29 de maio de 2026
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Resposta da Premium Paints

Thank you for sharing your feedback, and please accept our sincere apologies for the frustration you experienced. This is certainly not the level of service we aim to provide.

While I understand our team has now fully processed your cancellation and resolved this for you, we are taking your comments directly to our management team to investigate why our communication fell short and what we can do to minimize this problem moving forward.

We appreciate you bringing this to our attention so we can improve our service moving forward.

Avaliado com 5 de um total de 5 estrelas

Having finally been able to use the…

Having finally been able to use the product, delayed due to inclement weather. Must say I am delighted with the finish. Great product and sure some of my neighbours will be in touch, to purchase same. Thank You

30 de março de 2026
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Resposta da Premium Paints

Hi Mark, thank you for the stellar recommendation! Very much appreciated

Avaliado com 3 de um total de 5 estrelas

I ordered some paint and payed for…

I ordered some paint and payed for overnight delivery, expecting a delivery 1 or 2 days, however it was delivered on the 3rd day with they class as free delivery. I did contact them and they refunded by delivery charge, how ever when weather was that bad by the time the paint arrived I have not been able to use it yet, missing the 3 very sunny days that I could have used the paint,

29 de maio de 2026
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Resposta da Premium Paints

Thank you for the feedback - we are doing our best to get on top of these occasional delayed deliveries by implementing new procedures and careful planning regarding stock levels.

Avaliado com 2 de um total de 5 estrelas

Items not delivered within said time

Items not delivered within said time
No notification of being delayed

28 de maio de 2026
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Resposta da Premium Paints

Thank you for your feedback, and please accept our apologies for the delay and the lack of notification regarding your delivery.

Because our items ship from separate warehouses via different couriers, your order was split into two packages. I can see that while the first package arrived safely on time via our free standard delivery service, the second package containing your accessories unfortunately slipped a day outside of our 2-3 working day window.

We are very sorry for the frustration this caused and for the missing tracking updates. We are addressing this with our courier network to ensure better communication moving forward.

Avaliado com 1 de um total de 5 estrelas

Wrong tracking number given

Wrong tracking number given, ordered before bank holiday weekend. Picker must have still been pi**ed. Unable to track was repeatedly told it would be here next day for over 6 days even though it was apc overnight delivery. Just fobbed off at every opportunity. Only positive was Kay who sorted out my refund.
Terrible experience

28 de maio de 2026
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Resposta da Premium Paints

Please accept our sincere apologies for the incredibly frustrating experience you had with your tracking information and the delivery delays over the bank holiday period.

I wanted to clarify that our tracking numbers are generated and emailed to customers automatically by the courier's system once an order is booked. We have since checked the system and found that the courier issued a completely inactive tracking link on their end, which explains why you were unable to get accurate updates on your APC delivery. We are looking into why this system error occurred with them to prevent it from happening again.

That being said, I am very glad to hear that Kay was able to step in and ensure your refund was processed swiftly for you. I will be sure to pass your kind words along to her.

Avaliado com 5 de um total de 5 estrelas

Great product and great service

Great product and great service. Could not be more pleased and thankyou.

27 de maio de 2026
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Resposta da Premium Paints

Thank you for the lovely feedback, glad to hear you had a positive experience!

Avaliado com 1 de um total de 5 estrelas

Ease of ordersing through you was fine…

Ease of ordersing through you was fine howver the condition my item arrived in wasnt good. the item arrived with a large dent. it looked like it had been rolled around the van. considering how much i paid i expected a smoother delivery.

28 de maio de 2026
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Resposta da Premium Paints

Thank you for your feedback. We are glad the ordering process went smoothly, but we are sorry to hear that the outer tin arrived with a dent.

Our metal tins are designed specifically to act as robust protective packaging to ensure the liquid inside remains completely sealed and unaffected during transit. While the courier's delivery photo shows the tin arrived fully sealed, upright, and leak-free, we completely understand you expected it to arrive in pristine cosmetic condition.

If you feel the dent is severe enough to affect the opening or safe handling of the product, please email a few photos over to our sales team at sales@premiumpaints.co.uk along with your order number. We will gladly take a look and assist you from there.

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, and great prices.
Would definitely recommend giving a try.

27 de maio de 2026
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Resposta da Premium Paints

Thank you for the recommendation, glad you had a positive experience!

Avaliado com 5 de um total de 5 estrelas

Exceptional company and product

I would highly recommend both this company and their products.

This is the second time I have used their product and the paint is exceptional. We have used it for external use on metal and it has covered extremely well and has great durability.

On my second occasion we had an issue which was quickly sorted so I highly recommend the company for their attitude and customer service. I have not had such a positive customer experience for a long time. So well done to the team, I will recommend you to anyone who is looking for your product.

27 de maio de 2026
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Resposta da Premium Paints

Thank you for the feedback! It's great to hear that the team was able to help you resolve this issue.

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