Matthew from Pressable was simply incredible. He worked with me all day to locate and resolve a load speed issue on my website. He was incredibly kind and insightful. I can not recommend him and the t... Ver mais
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Veja o que dizem as avaliações
Good speed, and fast support. Unfortunately large restrictions in regards to configurating the hosting enviroment, and support was equite evasive on the topic. Could have saved us both a weeks time! C... Ver mais
A empresa respondeu
We switched to Pressable recently. I am very impressed by their technical support. Live agents are easy to reach via chat 24-7, and they are very knowledgeable. Thanks to Pressable, I don't have to... Ver mais
A empresa respondeu
As an agency owner, finding the right hosting provider is key, and Pressable has been fantastic. Their platform is modern, reliable, and packed with everything I need, like backups and collaborator ac... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Pressable
Escrito pela empresa
Managed WordPress Hosting
Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.
Informações de contato
60 29th St #343, 94110, San Francisco, Estados Unidos
- 888-947-7943
- sales@pressable.com
- pressable.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jess was very helpful
Jess was very helpful. Her responses were timely and although we had a little bit o a technology challenge she was quick to notify the developers. Thank you Jess for the great service!
Amazing support always so helpful!
Excellent support from Matthew!
Matthew went above and beyond in his support for taking my staging site live. We had some complicated things to get set up and he really helped and stuck with me to the very end. He worked with me for 3 hours to make sure I understood everything I needed to do and he handled the tasks he could himself. He responded quickly to my questions and follow-up questions and comments. We covered a lot of topics and he was knowledgeable about all of it. It was a great support experience and he represented Pressable well!
Tahre helped me and I am super glad!
Best customer service ever!
Even though I'm an entrepreneur and business owner. I am also a consumer. Pressable has provided me the BEST customer service whenever I have needed it. It rivals top client-centered focused brands and I can not think of a better company. I am so thankful that I made the move to use pressable.
Kudos for Customer Service
I worked with M.P. and he went above and beyond my expectations in finding a solution to my problem. He was courteous, hard working, patient and very knowledgeable. Thank you, M.P. for making my interaction with customer service such satisfying experience.
Pressable has a really strong technical…
Pressable has a really strong technical team!! Jess, Matthews, Roybn, Varsha, and Tarhe are just a bunch of dedicated, knowledgeable, prompt, helpful people. They are the real asset of Pressable.
They and the 24/7 access are the reason that I am staying with Pressable.
Five Stars for Pressable!
Every time I get Jess to help me, I come away feeling like I had someone competent and intelligent taking care of me. I’m no IT person so it’s nice having my host know their stuff, but most of all, I appreciate not feeling like the other side is begrudgingly helping me. Jess always seems to be the one I get and I always am satisfied that she’s got my interest in mind. Five stars!
Outstanding Host!
Pressable is a phenomenal host for my websites. Their tech support is fast, friendly, and very knowledgeable and the hosting environment is easy to navigate.
Pressable was phenomenal in helping me
Matthew at Pressable was phenomenal in helping me. He went above and beyond. And that's an understatement. What a wonderful experience.
They go above and beyond.
They go above and beyond.
I have been a customer for 2 years and they have delivered the best and most consistent service the entire time.
Highly recommend.
Jess provided an exemplary experience…
Jess provided an exemplary experience through straight forward, swift, no nonsense, and a 'we can do attitude' and delivery on this service model. Jess offered and delivered a positive experience as demonstrated by her actions. Jess got me up and running faster than any other service used to date. Thank you Jess!
Fast and helpful
Fast and helpful. Fixed my problem in under 3 min.
I worked with Tarhe from Customer…
I worked with Tarhe from Customer Support recently and had the best possible experience. He helped me restore our website quickly to fix an error on our end. Quick to respond and very helpful! It's so nice knowing we have support as a resource for times like this.
The BEST Technical Support Team...hand down
I am a new customer but have worked with multiple hosting companies throughout my career. This technical support team is by far above and beyond any other company I have worked with. Any issue or question I have for them they happily answer. Today Matthew was great in helping me with my email CNAME and MX record setup.
Pressable is absolutely the best!
Pressable is absolutely the best! It took me hours trying to figure out an issue with a WP Theme and the theme developer was no help. The customer service team and specifically JESS was able to help me troubleshoot and fix the issue in literally seconds. Saving me time and more importantly helping me better serve my customers as well. My client would have been very upset if I couldn't make a critical edit to made right away and the Pressable team saved my *%&$
The BEST customer service.
Jess and the rest of the team at Pressable have been amazing. I was working with another hosting platform (that cost a bit less) and the customer service was awful. The customer service aspect of Pressable is well worth the small premium over other hosting platforms.
Breathtaking End-to-end Service
We are a 20 year old British family office and decided to invest in some informational websites to provide resources to people and companies to help them counter the crippling effects of C19.
We're not technical folk.
Despite having never laid eyes on Wordpress before we decided to go with it and after a couple of hours of research it was a toss up between Pressable and WP Engine as to who we choose to host our stuff.
We had a call with both a representative at WP Engine and Zach at Pressable.
Zach was friendly and informative against a curt and impatient representative from WP Engine.
We're now 6 weeks into both Wordpress and hosting with Pressable and the only way to describe their support is Breathtaking.
We have probably pestered (emailed) the support department 10+ times in the six weeks we've been with them with basic requests and every time our query has been responded to promptly (within 2 hours) and diligently.
On the single occasion that it took longer to resolve (4 hours) the change required they followed up twice to check it had been fixed.
We have also upgraded plans since we started as we're going to move some more of our other stuff to it.
If you have a Wordpress requirement and are looking for prompt email support we would recommend you give Pressable a shot.
Exceptional support
Bradly provided excellent support. Answered my question rigth away to keep my website rolling strong. I appreciate the 'above and beyond support'
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