Primoregistrations Avaliações 

392
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Order process was quick easy and simple also phoned up as thought id made a mistake quick answering the phone and dealt with the query straight away. However got an email on the 29th november to say... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a plate 5 weeks ago, Primo advise max 1-15 days for transfer. DVLA seemingly on strike during this time (not been notified about this at ANY point) Called to query delay, got a condescending... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looking for number plates for the Wifeys birthday present 🎁 & found the 1 we where looking for .ordered the plates very easy process & was very straightforward the number plates where delivered... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have dealt with Primoregistrations for a number of years now, and I realized I've never left a review because the process has always been pretty easy and straight forwards to deal with Primo, even... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

392 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(392)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

1st private plate

Looked at a few sites for my plate but this was by far the cheapest.

Staff i spoke to were very polite well spoken and help. Plates arrived a couple of days later.

12 de maio de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

⭐Great & amazing⭐

Absolutely great from start to finish dealt with everything in a professional manner and no issues what so ever
Will recommend to everyone I know 5 ⭐

4 de maio de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 1 de um total de 5 estrelas

I ordered licence plates for my…

I ordered licence plates for my husbands 40th birthday.. I typed in the cars registration details and picked the plate I wanted. However when I called them after I found out the licence plates were the wrong year, I got nowhere!
Not once when I added my husbands car details did the website say these plates wouldn’t be suitable for the car!!!! so all in all in £300.00 out of pocket and nothing can be done.

30 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
I'm very sorry that you feel our service to be the worst possible so I have investigated this for you.
I can see that when you placed your order you were notified of the age limitation of your registration, and you even clicked the box to confirm that you were aware that the registration couldn't go onto your age vehicle. Unfortunately we were then unable to refund or cancel which is shown in our terms and conditions that you agreed to at the time of ordering. I'm very sorry that we weren't able to put this registration onto the vehicle that you want, but you are not out of pocket as it can go onto a vehicle in the future.
Thanks
The Primo Team

Avaliado com 1 de um total de 5 estrelas

Customer service not the best!

I think if you order from this company and all goes to plan its fine, but the moment you have an issue they don't want to know and just fob you off.

I ordered reg plates from this company when purchasing the plate, but made the mistake of adding a border as an extra. This was a big mistake as when they arrived the border wasn't straight on the front plate and would be noticeable when added to the car. I sent pictures and even measured the areas where you could tell the border wasn't straight, but all I got back in return was there was nothing wrong with them and they were within the manufacturing guidelines. The Manager thought he was funny calling me Karen! Why because I just wanted something I had paid for to have come the way it should have?

I even paid for them to do the transfer for me, but after the service I had I didn't feel comfortable having to send my log book in the post to them.

These did come up cheaper by about £40 but in the end I wasted that amount anyway.

24 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
I'm sorry to hear about your issues with your number plates. Unfortunately the pictures that you sent through to us showed no issues with the number plates and therefore we couldn't accept your request for an additional set at no extra cost.
Please don't hesitate to contact us if we can be of any further assistance.
Regards
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic

Absolutely fantastic, speedy delivery on plates, thought the certificate would have been delivered soon however Covid could have shown this down due to DVLA. Deffo recommend

16 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Great price and easy to use website

Great price and easy to use website. Plates arrived so quickly my car has not yet arrived from dealer

16 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

From start to finish it was easier than…

From start to finish it was easier than i thought..

14 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Easy Experience

Good service. Constantly provided update on status.

13 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Fast service better priced

Fast service better priced
Thank you so much x

9 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Very efficient and convenient service…

Very efficient and convenient service and the best prices on the web for customized number plates.

9 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Excellent!

Brilliant company, second plate I've purchased and the process is so straight forward, very prompt communication and great service!

1 de abril de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

After reading some reviews I was skeptical …

After reading some reviews I was skeptical but wow their Super quick and easy, primo gave all the relevant information needed, kept me up to date.
And we're far cheaper than the other private reg places.
Soo happy with my purchase! Definitely recommend!

30 de março de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Great service!

Absolutely fantastic service and quick turn around for both receiving my plates and also managing the transfer onto my car

29 de março de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, quick dispatch!

19 de março de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 1 de um total de 5 estrelas

Dreadfull I am disabled registered…

Dreadfull I am disabled registered blind to be exact after buying the plate and calling them to inform them id pressed a wrong button the person I spoke to showed discrimination towards me and refused to help and in fact told me I would never get my money back utter rogues

15 de março de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
Following your accusations on there I have taken the opportunity to investigate your claims and what you have put is totally untrue. We offered to and corrected your mistake - you were not dealt with or communicated to any differently.
Thanks
The Primo Team

Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible! their web site not clear and does not fully load on the phone. Had to order a second set of plates to resolve the problem, only received 1and paid for 2, the border lines were not central to the plate. Very rude and unhelpful on the phone. Many people experienced much the same customer service wise.

11 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very fast service.

1 de março de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 5 de um total de 5 estrelas

This was a very easy process

This was a very easy process, I was very impressed. Agreed the sale and paperwork sent off money in my account, happy boy.

25 de fevereiro de 2021
Avaliação não solicitada
logotipo da Primoregistrations

Resposta da Primoregistrations

Thank you for your review.
It was a pleasure helping you and I hope you enjoy many years with your own personalised registration!
All the best,
The Primo Team

Avaliado com 1 de um total de 5 estrelas

Not a good experience, rude staff.

I ordered a plate from this company and within a few hours realised someone else had ordered a plate from another company. I contacted them to cancel the order within a few hours and was told this was okay but they had to charge a £75 admin fee which I accepted. A few weeks later I still had not got money back so I emailed them and they said that because it was now outwith 14 days they were no longer going to cancel. I called and got the smuggest, rudest person on the phone who then hung up on me.

I started a dispute via my payment provider and Primo then lied to them saying they had sent the item when in actual fact legally they could not until i had sent them identification. Eventually after three months the payment provider found in my favour.

I will never deal with this company again and advise everyone else against it too, go elsewhere and get a much nicer experience!

11 de fevereiro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Horrendous customer service

Horrendous customer service. Wouldn't help with a very simple request not to spoil an important wedding anniversary gift. Zero help at all, wish I'd bought from elsewhere. Customer service is non existant!!

4 de fevereiro de 2021
Avaliação não solicitada

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