Primoregistrations Avaliações 

392
•
O TrustScore é 3.5 de um total de 5

3,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Order process was quick easy and simple also phoned up as thought id made a mistake quick answering the phone and dealt with the query straight away. However got an email on the 29th november to say... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered a plate 5 weeks ago, Primo advise max 1-15 days for transfer. DVLA seemingly on strike during this time (not been notified about this at ANY point) Called to query delay, got a condescending... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was looking for number plates for the Wifeys birthday present 🎁 & found the 1 we where looking for .ordered the plates very easy process & was very straightforward the number plates where delivered... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have dealt with Primoregistrations for a number of years now, and I realized I've never left a review because the process has always been pretty easy and straight forwards to deal with Primo, even... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

3,3

Bom

O TrustScore é 3.5 de um total de 5

392 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,3

Todas as avaliações

(392)

8 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Disgusting Customer Service Operator

In all my life I have never recieved such hurtful, awful customer service by the male I spoke to enquiring about a part refund on part of my order that wasn't received. This representative of Primo Registrations (Primo Trading Ltd) refused to allow me to finish my sentence, constantly interrupting me, becoming very sarcastic & when I politely asked to speak to someone else or a person in authority, the man refused this stating you can email us, he then disconnected the call. Upon calling back he stated that I had abused him & he would not speak to me. Be assured 100% this was the NOT the case. I feel horribly let down, I suffer with Autism, Anxiety & Depression. This experience has left me shaking & feeling like I need I need to see my Doctor. I mentally cannot call back. All I hope is the call is listening to by Management personnel & this person is reprimanded. This experience has left me feeling confused & sick.

6 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very satisfactory service

Extremely fast and efficient service and my enquiry and subsequent purchase handled by a very personable customer service representative (Vicky).
Plates have arrived within a week and was informed right through the progress of the process.

Actual transfer process still to be undertaken as not actually transferring/registering until deciding on what model to buy next which expect to be in the next 5 or 6 weeks but up to now cannot fault it.

17 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing service from Primo

Amazing service from Primo, well worth paying the extra £20 to have them do all the legal paperwork stuff. All done and plates fitted in about 8 days. Superb! Thanks very much! Highly recommended. (Rob Dcruz)

3 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Faultless

Fantastic service from Primo Registrations. If it hadn't been for a delay by Royal Mail, my purchase and transfer to a personal plate would have taken 5 days maximum. Received my plates and transfer documents on Tuesday, posted them off the same evening and received an email stating my transfer had been completed with DVLA and I could fix my new plates immediately.
Highly recommended 👍

26 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Kept me informed of the status of my order with email's and text messages and new number plates arrived very quickly. Excellent service.

24 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company are very efficient

This company are very efficient. Ordered our plates on the 16th Dec 2021 and they literally arrived the next morning the 17th Dec 2021. The Registration Certificate arrives separately and I have been notified that it has been Dispatched on the 21st Dec 2021, would have liked it a bit earlier but no big deal - would be happy to use them again.

21 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not helpful atall ordered plates for my…

Not helpful atall ordered plates for my birthday then received plate 2 days later never recieved any certificate called up on numerous occasions to ask where certificate is and was told has been sent 2 months later still not received and called again to be told to pay £25 for replacement certificate why pay for something I have already payed £300 for plates and all certificates and transfer fees and I am still waiting have had to contact royal mail to ask and have said nothing received from company and I got a claim reference number to give and they wont accept it so what do I do with bits of plastic that I cant do anything with

20 de novembro de 2021
Avaliação não solicitada
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Resposta da Primoregistrations

Hi Thomas, thank you for your review. You phoned up 5mins ago telling me this, and I asked you to put it in an email to us for the attention of our sales manager so that we could look into it for you. At no stage in the brief conversation did I say that we wouldn't accept it, so I'm very confused at your review above. Please can you do as I asked so that we can get this rectified for you. Thanks. Charlie

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