Scam!!! Look at all the reviews . Package arrive hot , melted Ice , medication went right in garbage. Tried calling Customer service but got an AI and created a ticket. After 10 calls asking for per... Ver mais
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Veja o que dizem as avaliações
I’m approaching maintenance dose needs and I am a senior denied access to GLP1 because of it’s expense. I need a monthly bill that I can carry and ensure my success is continued. Priority meds is exac... Ver mais
Received medication in a timely manner. Opened the package & the ice packs were HOT, not warm but HOT. have received an automated response stating it’s fine. Can not reach a medical professi... Ver mais
A empresa respondeu
I’ve been a customer this Sept. ‘25. I have been trying to resolve an issue since May, Saturday 16th w/o success. No return call no communication via their portal. Very dissatisfied with total LACK of... Ver mais
Detalhes da empresa
Escrito pela empresa
PriorityMeds operates as a marketplace platform that connects patients with independently licensed healthcare providers who deliver medical care through the PriorityMeds.com Patient Portal. PriorityMeds does not directly dispense medication or provide medical services; all clinical decisions are solely made by independent providers. Payment does not guarantee that a prescription will be issued or that medication will be dispensed. Any prescriptions provided are based solely on the professional judgment of the healthcare provider.
Informações de contato
Estados Unidos
- prioritymeds.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Terrible Customer service.
When I signed up in December 2025 they high pressured me into doing the yearly plan at over $1300. They sent my first shipment to the wrong address. That was corrected. I now how been on the meds for five months with no weight loss. I have asked for a call from the doctor with my concerns and I have yet to speak with a doctor. I have been on the same dose for five months. I have now asked to cancel my subscription because I can't get anyone to call me back. I have left several voicemails with AI and asked for escalation. Still no call and no refund.
Overall not too bad
Overall, the site isn’t too bad and I have experienced weight loss. This is the second company I’ve used for weight loss injections that I wouldn’t normally qualify for through my insurance. It’s more convenient than having to go in locally each month to free standing weight loss centers (I’ve done this too)and the process to get started is fairly straightforward, but I agree with others who mention issues with lack of communication. I ended up trying to cancel my most recent refill as prices have decreased on other sites, but was unable to get the online system to allow me to cancel and didn’t want to deal with the hassle of calling, which is probably what they want. I haven’t had any issues with delivery. One thing I don’t like that I’ve noticed with other companies as well is that each set of refills is coming from a different compounding pharmacy. There is a lack of consistency, which seems to be a necessary evil for those of us who are overweight but not obese enough to have the name brand covered by insurance. I won’t be renewing my next prescription.
Satisfied with the experience
I paid for. One year in advance starting in September 2025. Everything has gone well and I am impressed with their new packaging. I have lost 30 pounds and love my new body. I will be going on maintenance soon and I hope I get help figuring that out. It certainly is a “journey” . I am glad the pricing has gone down but since I paid in advance I can’t get that benefit.
So far so good.
So far so good. Dr. responded right away via the direct messaging on their support site. Customer Service has also responded right away to several questions.
ZERO communication
The medication works, BUT the communication sucks!! NO ONE calls you back, I have an issue that needs addressed by their doctor and I have heard crickets. I have talked to their customer service several times including their stupid AI assistant that is of no help. I referred 2 people to this company and now I feel bad that I did. I have already directed my other friend to a different company. The ONLY reason I gave them any stars is because the medication worked well.
No problem with medication deliveries
No problem with medication deliveries. I noticed that many people have stated their meds were warm and the ice packs did not work. I think they have to get larger ice packs and make sure the medication‘s are kept at least cool if not cold. Yes my medication‘s were warm. Hope they still work properly. I will start second order ,June 7th , I’m one mo.behind because started first order one mo.late .
THE COST IS MUCH LESS THAN I USED TO…
THE COST IS MUCH LESS THAN I USED TO PAY.
Meds arrived warm, both cold packs melted and warm.
My meds were compounded on Thursday, arrived late Monday afternoon. Contents (3 months meds) were warm inside the styrofoam container. Both cold packs were melted and warm.
Looks like 2-day Fedex meant sitting in a warm to hot Fedex cargo area 3 days.
Excellent support and fast shipping
Excellent support and fast shipping. Great value and great product.
I placed an order with them, paid but got no product.
I placed an order with them. Waited a week. Then found. Out they sent it to the wrong address. And when I talked to customer service they said the meds are no good by now and they will have to send me a new order. 3 days later they wont respond to me at all.

Resposta da Prioritymeds
Great group
Great group. Saved me 50% from my prior provider. Process is efficient- from intake, through shipping and delivery. Super happy.
I am overall happy with service
I am overall happy with service. It's fairly user friendly. I made a mistake on ordering and got charged twice. It was a little difficult to finally find a customer service number that wasn't automated. However, they were very nice and helpful.
Changed med after when told not to…
Changed med after was told not to and just ignores all messages
Extremely difficult to get past the AI…and garbage product
Extremely difficult to get past the AI phone assistant. Product is garbage, on a different (more expensive) compounded tirzepatide I lost 10 lbs, with the same compounded medication from Priority Meds, I gained 12 lbs. Everything has to go through chats in their portal, which doesn’t seem to work well on my iPhone or my PC, so it’s cumbersome to talk to customer service or to a doctor.
I received my medication for three…
I received my medication for three months and they are already sending me the next three months worth of meds. I don’t feel I need them until closer to my needs
Very disappointed
I have sent several messages and I have not heard back from anyone. This is very unsettling. I received my 4,5 and 6th vial with no instructions or what vial to use first!
I have attempted to obtain this…
I have attempted to obtain this medication for awhile. Others would give the price of the medication st a low cost. It wasn’t until I sent the smaller amount of money to get started that they would disclose the monthly cost of membership that would put the cost too high for me. I am still not too trusting of this company.
Very good and Carlos was great!
My insurance quit covering the GLP-1's
My insurance quit covering the GLP-1's. So I went online and found Priority
meds. They were able to help me out. And the price was about the same as what I was paying when my insurance was covering it.
It was easy to sign up. They were very helpful with that.
The process of getting the prescription…
The process of getting the prescription is pretty straight forward. Once the prescription is approved, it does seem to take around 5 days to actually get shipped.
The meds are supposed to arrive cold. However, because they use a single ice pack and poor packaging, the medication is not cold upon arrival. Perhaps if they used next day delivery, there would be a chance of it arriving cold. But it's typically 2-day shipping and delivery depends on if those 2 days run up against a weekend.
Now, the meds seem to still work based on my result, so I do question if cold pack is necessary, but they really should examine this delivery process, certainly to zip codes in hot locations.
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