logotipo da Pristine Healthcare Services
Visitar o site

Pristine Healthcare Services Avaliações 14

•
O TrustScore é 4.5 de um total de 5

4,5

Serviço de assistência médica domiciliar
Escreva uma avaliaçãoVisitar o site
Escreva uma avaliação

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Detalhes da empresa

  1. Serviço de assistência médica domiciliar
  2. Organização de Serviços e Suporte a Deficientes
  3. Serviços de cuidados para idosos

Escrito pela empresa

Welcome to Pristine Healthcare Services, where compassionate care and professional excellence are our priorities. We are dedicated to providing the highest quality care, ensuring our clients feel safe, supported, and valued. Operating 24/7, we provide temporary and permanent staffing solutions for nursing homes, care homes, residential homes, the NHS, private hospitals, and learning disability units. Our vetted team of support workers, senior support workers, healthcare assistants, and cleaners are dedicated caregivers making a positive impact. We cater to the elderly and adults with needs ranging from social companionship to complex conditions like spinal injuries, brain injuries, learning disabilities, and mental health challenges. Pristine also specializes in domiciliary care, assessing, creating care plans, and providing trained team members for home care across the UK. From hourly visits to live-in care, our CQC-registered services ensure clients can remain in the comfort of their own homes. We offer emergency cover at short notice with no extra charge and have negotiable rates to suit various needs. Safety is fundamental at Pristine Healthcare Services. We conduct thorough background checks and continuous training to ensure our staff provide reliable, high-quality care. Professionalism, reliability, empathy, respect, accountability, and compassion define our service delivery, fostering emotional support and well-being. With extensive healthcare staffing experience, we offer cost-effective solutions without compromising quality. Trust Pristine Healthcare Services to deliver the quality, consistency, and compassion you deserve.

Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

14 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

I cannot find the words to thank you enough!

I cannot find the words to thank Pristine Healthcare enough!
The staff and management are beyond outstanding, it’s clearly more than a job to them, it’s a vocation.
My wife Mary was afforded so much respect and dignity, and treated with kindness and compassion in all of her care, right up to the final day.
The entire team are an asset to the their company and the needs of the community as a whole.
Thank you so much….
Linda, Priscah, Abbey, Damilola, Booya and all you wonderful ladies that cared for Mary.
Shamefully I cannot remember everyone’s name, my thanks go to you all without exception.

God Bless you all!
Paul & Mary Elden.xxx

2 de abril de 2025
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Dear Paul,

Thank you so much for your heartfelt words. It was a true privilege to support Mary, and we are deeply moved by your kindness. Knowing that our team brought comfort, dignity, and compassion during such a difficult time means everything to us. Your message will be shared with everyone involved in Mary’s care — named and unnamed — and will stay with us always.

With our sincere thanks and warmest wishes,
Emma And The Pristine Healthcare Team

Avaliado com 5 de um total de 5 estrelas

This company and all their team are…

This company and all their team are amazing.
My wife is in Palliative Care and this team of people are giving us the best support possible.
They’re always on time and all are very professional and gentle with my wife.
THANK YOU
Austin

24 de abril de 2025
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you for your kind words and for taking the time to share your experience. We’re truly honoured to be supporting you and your wife during such an important time.

It means a great deal to know the team’s care, professionalism, and gentle approach have brought you comfort — we’ll make sure they see your message.

Thank you again for your trust. We’re here for you both every step of the way.

Avaliado com 5 de um total de 5 estrelas

All the staff have been wonderful as…

All the staff have been wonderful as they look after my wife they are very friendly, helpful and very professional
It is a pleasure to have them in our home and it always cheers us up when they arrive
This evening we have had Linda and JD visit us and as usual their service was first rate as it always is when Mason Junior,Hannah and B visit us

24 de abril de 2025
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your kind words. We’re truly grateful for your feedback and so pleased to know our team has brought some comfort and positivity during this time.

Your appreciation for Linda, JD, Mason, Junior, Hannah, and B will mean a great deal to them — we’ll be sure to pass it on.

Kindest Regards
Emma and The Pristine Healthcare Team

Avaliado com 5 de um total de 5 estrelas

Where do we start to express our thanks…

Where do we start to express our thanks and gratitude for taking care of our mum for six weeks. The whole team treated mum with such dignity and compassion and from the beginning they built up a special bond with her - especially with Mason and Junior - although naming two just seems so unfair to all the other carers that attended to her needs. Mum only stressed they should be handed biscuits after their visits !!!!! We cannot express in words our gratitude to Oye and his team. WE SALUTE YOU ALL - as mum saluted you all when you had attended to her. Thank you from the bottom of of our hearts xx

22 de abril de 2025
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your heartfelt words. It was truly a privilege to care for your mum, and we're so glad to hear that she felt supported with dignity and compassion throughout.

Your kind mention of Mason, Junior, and the whole team means a great deal to us — we’ll be sure to share your message with everyone involved.

On behalf of Oye and all of us here, thank you for placing your trust in our care. We’re deeply grateful and send our warmest thoughts to you and your family.

Kindest Regards
Emma and The Pristine team

Avaliado com 5 de um total de 5 estrelas

Mums Care…

The care team that care for our Mum are fantastic there cheery attitude humour and interaction with our Dad too, is commendable, not to mention the personal care our Mum receives from all the staff. Long may it continue ....Thankyou for your on going care
Deborah & Lynne " Norma's very grateful daughters

16 de abril de 2025
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Dear Deborah and Lynne,

Thank you so much for your lovely review. We're so pleased to hear how much the care team’s support means to both your mum and dad — your kind words will mean the world to them.

It’s a privilege to care for your mum, and we truly value your trust.

Warm wishes,
Emma and The Pristine Team

Avaliado com 5 de um total de 5 estrelas

I'd just like to say a big thank you to…

I'd just like to say a big thank you to Pristine Care, especially Mason and Dami who cared for my mum, coming in 4 times a day doing everything from washing to just having a cuppa with her, their attention given is 2nd to none and I am so grateful for all they did for us.

14 de fevereiro de 2025
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your kind words and for taking the time to share your experience with Pristine Care. We're truly grateful for your feedback and are delighted to hear that Mason and Dami made such a positive difference in your mum's care. Our team always strives to provide compassionate support, whether it’s assisting with daily needs or simply sharing a comforting cuppa. It means the world to us knowing we could be there for your family. Thank you once again for your lovely review – we'll be sure to pass on your appreciation to Mason and Dami.

Avaliado com 5 de um total de 5 estrelas

Helped to care for my terminally ill…

Helped to care for my terminally ill Mother in the last few weeks of her life at her own house

All the carers were wonderful with my Mother - I know she was very happy with the care & attention that she received as she told me this.

Special thanks to Mason who was superb with my Mother

17 de dezembro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your kind words and for taking the time to share your experience. We are truly honoured to have been part of your mother's care during such a sensitive and important time. Knowing that she felt happy and well-cared for means the world to us.

Our team is dedicated to providing compassionate and personalised care, and we’re so glad this shone through. I’ll be sure to pass on your special thanks to Mason – it will mean a great deal to him.

If there’s anything we can do for you in the future, please don’t hesitate to reach out. Wishing you and your family all the best.

Warm regards, Emma and The Pristine Healthcare Team

Avaliado com 5 de um total de 5 estrelas

Just wanted to say what a wonderful…

Just wanted to say what a wonderful group of carers and support staff you provide, caring for our Mum through Christmas you made everything so much easier for us as a family. The respect you all gave to mum was out of this world, we will never be able to thank you enough. She had a lovely bond with Mason and P. Pristine went above and beyond with the manager Oye visiting us on Christmas Eve after mum had a fall and calling numerous times. Thank you Pristine ❤️

29 de dezembro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your kind words and for taking the time to share your experience. It means the world to us to know that we were able to make a difference for your Mum and your family, especially during such an important time as Christmas.

We are so pleased to hear that your Mum felt cared for and respected—it’s at the heart of everything we do. Our team is committed to going above and beyond, and we’re glad this shone through during a challenging moment.

Your gratitude and feedback inspire us to continue providing the best possible care for the families we support. It was truly an honour to care for your Mum, and we wish you and your family all the best for the new year. ❤️

Warm regards
Emma and The Pristine Healthcare Team

Avaliado com 5 de um total de 5 estrelas

What a pleasant experience it was to…

What a pleasant experience it was to have this wonderful company at our service during such a difficult time. Can honestly say that we are grateful for all of your hard work and dedication to our wife, mother, grandmother and great grandmother/GG mother, We thank you dearly for all the difficult situations you faced but I hope that you continue to remember our angel as we do.
I would stand by my recommendation of this company as a responsible and trustworthy company for your vunrable loved ones at a time when only the best will do… so so compassionate in every aspect. Linda has a charm and a great passion for her job well done 👏 and the management is ten to none well done we need more of this type of leadership and approach to a difficult situation and job description under appreciated in my opinion… but I hold hope on my last experience and I couldn’t ask for more on my grandmothers behalf she was our queen 👸
Keep up the excellent work and never loose that dedication in what you do.Team Oye.
Good night and Gob Bless Nana P. 🙏

1 de outubro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your heartfelt and thoughtful review. It means the world to our team that we could provide care and support during such a meaningful and challenging time for your family.

We feel truly honoured to have been entrusted with the care of your beloved wife, mother, grandmother, and great-grandmother—your "queen." It’s clear how deeply she was loved, and we will always remember the warmth and respect your family showed us.

Your kind words about Linda and our management team are incredibly uplifting. We strive to provide compassionate, dedicated care every day, and it’s reviews like yours that remind us why we do what we do. We are so grateful for your recommendation and will continue to work hard to uphold the trust families place in us.

Thank you again for sharing your experience—it inspires us to keep giving our best to every family we serve.

Warm regards,
Emma and Pristine Team

Avaliado com 5 de um total de 5 estrelas

My father in law as been receiving end…

My father in law as been receiving end life care for few weeks now and I can't praise the cares enough . Every single one of them as been brilliant with him .The level of care they are giving him is fantastic. Always engaging with him and making him smile always asking him if he's comfortable and needs anything . can't recommend them enough thank you...

6 de novembro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for sharing such a touching review during this challenging time for your family. We’re incredibly honoured to care for your father-in-law, and it means the world to us to know that our carers are bringing him comfort, engagement, and a sense of joy. They’re deeply committed to providing compassionate care and ensuring each person feels seen, valued, and comfortable. Your words are truly encouraging, and we’ll be sure to pass them along to the team.

Warm Regards
Emma and The Team

Avaliado com 5 de um total de 5 estrelas

I have to say a big thank you on behalf…

I have to say a big thank you on behalf of Mum and I to Pristine HealthCare Services who took great care of my Dad whilst he was at home. They actually CARE. They cared not only for Dad, but about mum and myself too. My mum was a carer for many years and she was extremely happy with the level of care and attention to detail that was provided by the team.
Each team member always had time to speak and to get to know us as a family, as they too become part of the family.
Oye is such a wonderful manager and his workers do him and the company proud.
So if you need care visits in the home please do not hesitate to contact them.
Forever grateful to you all ❤️ xxx

19 de outubro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your kind and touching words. It was an honor for our team to care for your Dad and support your family during such an important time. Knowing that we were able to provide not only the care your Dad needed but also comfort and support to you and your Mum means the world to us.

We always strive to treat each family we care for with the utmost respect and compassion, and it’s incredibly heartwarming to hear that our team became part of your family. Your Mum’s background as a carer makes your words about our attention to detail and care even more meaningful to us.

Oye and the entire team are deeply proud of the work we do, and your recognition is truly appreciated. We are forever grateful for the trust you placed in Pristine, and we will always be here for you if you need us again.

With sincere thanks,
Emma & The Pristine Team

Avaliado com 5 de um total de 5 estrelas

End of life care

My husband came home from hospital for end of life care. Pristine came to look after him as I’m a qualified carer my self my standard are high and new how he should be look after. The hole care team where brilliant they we always on time and the care was always the best. Even though I only knew them for a week it feels like I’ve known them for much longer. I could recommend them to anyone thanks for all that you have done at a difficult time.

1 de outubro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for sharing your experience with us during such a difficult and emotional time. It means the world to hear that we were able to meet your high standards of care, especially with your own background as a qualified carer. Providing compassionate, timely, and professional support during these moments is something we take to heart, and your kind words about our team mean everything to us.

We are truly honored to have been there for you and your husband when you needed us most. Even though our time together was brief, knowing that we were able to make a meaningful connection and provide the care and comfort your family deserved is something we’ll never forget.

Thank you again for your trust in Pristine, and for your generous recommendation. We’re here for you if you ever need anything.

With heartfelt appreciation,
Emma Rodger & The Pristine Team

Avaliado com 5 de um total de 5 estrelas

I really appreciate the care we…

I really appreciate the care we receive,amazing staff they are kind,caring and always smiling.Thank you so much for what you do for us.

17 de setembro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for your kind words! It means a great deal to us to hear that you appreciate the care we provide. Our team is dedicated to offering not only professional service but also bringing kindness and positivity to every visit, so knowing that this has made a difference for you is incredibly heartwarming.

We truly value the trust you’ve placed in us, and we’re honored to be a part of your care journey. If there’s anything more we can do, please don’t hesitate to reach out. Thank you again for your lovely feedback!

Warm regards,
Emma Rodger & The Pristine Team

Avaliado com 5 de um total de 5 estrelas

Brilliant Care Team

Didn’t want to need these services but the whole team are fantastic. You get regular carers, who are so good. They are so professional and competent,
No worries whatsoever about the care they are providing for my husband. If you get the chance to choose a care team then Pristine are the ones to choose. Knowledgeable about sores and regular repositioning. And if you have any issues they will stay with you until all sorted. Feel as though they are family.

16 de setembro de 2024
Avaliação não solicitada
logotipo da Pristine Healthcare Services

Resposta da Pristine Healthcare Services

Thank you so much for taking the time to share such a beautiful and thoughtful review. We truly understand that needing care services is often a challenging and emotional decision, so it means the world to us to know that we've been able to provide the support and reassurance you and your husband deserve.

Our team takes immense pride in not only being professional and knowledgeable but also in building genuine connections with the families we support. Hearing that we feel like family to you is the highest compliment we could ever receive.

We will continue to ensure your husband receives the best care, and if there’s ever anything you need, we are here for you every step of the way. Thank you again for your trust in Pristine, it’s truly an honour to be part of your care journey.

Warmest regards,
Emma Rodger & The Pristine Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais