After ordering a handle of plants I’ve waited for 5 days for them to actually arrive at my home, which I still haven’t received. Not only did DHL not even get to my street they was the next one over a... Ver mais
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Veja o que dizem as avaliações
Paid for express delivery which was 3 days late, when filter did arrive, box with filter inside wasn’t sealed and casing was cracked. Have emailed and phoned, no answer. Will now take up with bank an... Ver mais
Fast delivery. However, first 2 tanks turned up damaged due to poor courier handling. Customer service excellent both times and new tank sent out really fast. 3rd time packaged with extra protection a... Ver mais
First time getting shrimp so I wanted to make sure I did everything right, pro shrimp have great descriptions on their items, everything is as described and at an extremely great price, managed to... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Online Freshwater Shrimp Shop. Nano Aquariums, Freshwater Shrimp, Food & Accessories from the UK experts! We ship worldwide!
Informações de contato
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Disgraceful customer service!
Ordered a load of plants for a new aquascape, which at the end of the day aren't that expensive, but that's not the point. When they eventually arrived, annoyingly, some of them were dead. Contacted Pro Shrimp via their website to see what they were going to do about it... answer, nothing! Not even an acknowledgement.
My advice, go to a reputable dealer like Aquarium Gardens. Even eBay's a better option
Well Packaged, Quick delivery & Great Customer Service
Ordered a Superfish Qubiq aquarium which arrived quickly and was reassuringly very well packaged. I had an issue with the pump supplied in the aquarium and without quibble Pro Shrimp sent a replacement. More than happy to recommend this company based on my experience.
Ordered aquatic plants and paid for…
Ordered aquatic plants and paid for next day delivery. No sign of plants and Proshrimp not answering calls or returning calls after leaving messages on their answer machine. Last time I will use this company!!!!
Fantastic service
Fantastic service, when my cheap heater blew up and I had marine fish desperate for heat, this firm got a heater out to me next day delivery. Very impressed. A+
Fast Delivery
This is about like the 3rd or 4th time i have used Pro Shrimp. And as always its fast delivery. The plants i ordered came in next day in perfect condition. The plants were in a good condition and no snails. Will be ordering again soon keep up the good work.
Shrimp King has always delivered dry…
Shrimp King has always delivered dry goods quickly and at a keen price.
I bit the bullet and just received some cherries in great condition. It's freezing up here in Scotland but they were wonderfully packed and have settled into the tank nicely. Even received a wee bonus shrimp - 11 for the price of 10. A really good replacement from my previous go to, Sharnbrook Shrimp.
Thanks guys.
Great prices, swift customer service and full of aquatic products to your needs
I used at least 10 times. They are fantastic. Delivery is super fast, great communication, mostly you find everything you need. Plants rocks substrate, all the major brands, I love to shop with them. Well done Pro shrimp..keep up the good work.
Fantastic service and price
I was a little put off by the “Trusted Shops” guarantee, as it felt like I was being over-assured, which is, errm, “fishy” (sorry). My order arrived today, however, and I’m impressed. Pro Shrimp took just one working day to deliver my order (for free) and it was the best packaged item I have EVER received. No joke - this thing was in no less than seven layers of cardboard, polystyrene, bubblewrap and plastic! The price was also the best I could find anywhere. Very highly recommended, based on my first experience. I’ll be ordering more. Thank you!
Overall rubbish experience.
Overall rubbish experience.
Bad communication bad company
Recieved product in the most unacceptable damaged tacky condition.had to fight to get a refund.they didn’t even offer an apology or replacement.they promised to reimburse my postage for returning item,and they gave only partial of that.worse company.
Never going to use again
Cristal pro filter
poor service from this company i have a faulty cristal pro e 902 filter
bought just after Christmas cant get in touch with them to return they dont anser emails or phone ..
Great service and competitive prices
My first purchase, ordered Sunday night and arrived Tuesday morning, great prices, highly recommend, will buy from again, thankyou pro-shrimp
Their choice of products is great
Their choice of products is great, many times it's the only website that sells the stuff I'm after at a sensible price.
Shipping has been extremely fast as if they know my fishies are waiting for their stuff.
Pro shrimp have been excellent, they take care of the shrimp.
Pro shrimp have been excellent, I had to cancel my order because of the sudden cold spell, they had to cancel the next because the weather was so bad. Easy to contact and always answer your emails. Plants, shrimp, and food all best quality. Good to have a shrimp dealer I can rely on.
Great shrimps and plants. Really nice owner, very helpful and responsive.
Great shrimp and plants though. Nice owner, he once even sourced some shrimp for me which he didn't sell which was above and beyond. I wish they had a bigger rock choice though. Website is really easy to use.
Excellent and swift customer service
Excellent and swift customer service. Delivery is fast and you can choose a specific day which is a bonus. Purchased tangerine tiger shrimp and fire red shrimp and some food. Very well packaged and you are given instructions on how to acclimate, their email customer service is also very good. Will be using these guys from now on!
Lovely company with friendly prices
Lovely company with friendly prices and lots of products. Dispatch of the order is always prompt and customer service is also great. Definitely recommended!
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