What an amazing service. Emma called me once the application started and informed about the process. Online updates help me understand the progress. Communication was perfect. Applying for it was... Ver mais
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Veja o que dizem as avaliações
Had a lovely experience. I was kept up to date with what was happening, aided with some mistakes I had made on the initial form as-well as a previous employer sending Procius the wrong dates. Emma I... Ver mais
A empresa respondeu
i found the support from the people at procius very understanding and helpful, when calling then with a concern they were very happy to help in which it made the transition to my new job much faster... Ver mais
A empresa respondeu
I'd like to give 0 stars as this bunch of useless employees don't deserve it. They haven't got a clue what they're talking about and no one knows the score. How can the CAA approve that such nutca... Ver mais
Detalhes da empresa
Escrito pela empresa
Procius is a leading provider of background and pre-employment screening and criminality checks. Through these services we can help protect your business from fraud, theft, brand damage, loss of productivity and many other damaging factors. Our customers trust us to manage thousands of their new recruits’ background checks each year
Informações de contato
Procius The Square, RG21 4EB, Basingstoke, Reino Unido
- procius.com
4,3
Excelente
171 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What an amazing service
What an amazing service. Emma called me once the application started and informed about the process.
Online updates help me understand the progress.
Communication was perfect. Applying for it was so easy. Will recommend to everyone!
8 de julho de 2026
Avaliação não solicitada
Resposta da Procius
Thank you for your fantastic feedback. We're delighted to hear that you found the process easy and well communicated throughout. I'll be sure to pass your kind words on to Emma, who will be pleased to know her support made a positive difference. We truly appreciate your recommendation and thank you.
i found the support from the people at…
i found the support from the people at procius very understanding and helpful, when calling then with a concern they were very happy to help in which it made the transition to my new job much faster and on time.
thank you to all of you
13 de maio de 2026
Avaliação não solicitada
Resposta da Procius
Thank you very much for your kind feedback. We're really please to hear that you found our team supportive throughout your journey with Procius. We wish you all the very best in your new position and thank you again for taking the time to share your feedback and experience.
Had the pleasure of interacting with…
Had the pleasure of interacting with the team at Procius and had a great experience as the applicant. They answered any and every questions I had throughout the process and went above and beyond to keep me updated with the status of my application. Thank you guys!
27 de maio de 2026
Avaliação não solicitada
Resposta da Procius
Thank you very much for your lovely feedback—it’s greatly appreciated. We’re really pleased to hear that you had such a positive experience and that the team were able to answer your questions and keep you updated throughout. Your comments mean a lot and will be shared with the team.
Very fast to do my checks and…
Very fast to do my checks and everything I needed all in one week
7 de junho de 2026
Avaliação não solicitada
Resposta da Procius
Hello, thank you for taking the time to share your feedback. We’re pleased to hear that you found the process quick and efficient. We continuously review and refine our processes to ensure they remain as streamlined and user-friendly as possible for all applicants
The entire process was seamless, smooth and absolutely reliable
The entire background verification process was seamless, transparent and highly professional.
From the initial communication to final verification Procius team demonstrated exceptional attention to detail and very responsive.
What stood out most was the efficiency and accuracy of checks, combined with the confidential and respectful handling of my data.
Thank you to entire Procius team for making the background verification process smooth and reliable.
4 de junho de 2026
Avaliação não solicitada
Resposta da Procius
Hello,
Thank you for your kind feedback. We’re really pleased to hear that the background verification process was seamless, transparent and professional for you.
Our team takes great pride in delivering an efficient and accurate service while ensuring data is handled with the highest levels of confidentiality and respect, so it’s fantastic to know this stood out during your experience.
We truly appreciate you taking the time to share your feedback and will pass your comments on to the wider Procius team.
Had a lovely experience
Had a lovely experience. I was kept up to date with what was happening, aided with some mistakes I had made on the initial form as-well as a previous employer sending Procius the wrong dates. Emma Ingram was great at responding and explained what I needed to do very clearly whilst being exceptionally kind. Just hope I didn’t cause her too much of a headache 😂
10/10 would background check again.
6 de maio de 2026
Avaliação não solicitada
Resposta da Procius
Hello, thank you for taking the time to share your feedback. We're really please to hear that you have a positive experience and that the communication regarding your profile was clear. We'll be sure to pass your kind comments on to the colleague you mentioned.
Professional and Smooth Screening Process
Overall a positive experience. There were periods where communication was quiet, but I was updated whenever there was progress or action needed from me. The checks were completed professionally and the team were helpful when I needed clarification. Happy with the process overall.
27 de abril de 2026
Avaliação não solicitada
Resposta da Procius
Thank you for taking the time to provide your feedback. We are pleased to see you were happy with the process overall. We would like to review the communication and update process during your experience, could you please provide further details around the communication to clientcare@procius.com
Poor
Poor. Asked for same information twice and drew out the process unnecessarily. Could have used greater discretion. Staff were friendly tho.
11 de março de 2026
Avaliação não solicitada
Resposta da Procius
Thank you for taking the time to provide the feedback. We are disappointed to see you did not have a great experience. We would like to review this and gain some further detail from you to enhance our customer journey. Please do contact us at clientcare@procius.com so we can action your feedback.
Procius Limited is the One!
The staff were quite prompt in answering my questions, and provided assurance when I needed guidence.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Procius
Thank you for leaving your comments around the recent experience. We are pleased to see you had a good experience and interaction with our screening team.
I had a good experience with Procius
I had a good experience with Procius. The process was very quick and the staff was nice.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Procius
Thank you for taking the time to provide the feedback. We are pleased you had a good experience with the process and contact with our staff, we will feed this back to the team :)
Resposta da Procius
Thank you for taking the time to provide your feedback. We are pleased you had a good experience and straight forward.
Seamless experience,prompt responses…
Seamless experience,prompt responses and feedback.
4 de dezembro de 2025
Avaliação não solicitada
Resposta da Procius
Thank you for providing your feedback. We are glad to see you had a good experience.
About you responding and good attitude 🫶🏻
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Procius
Thank you for taking the time to provide your feedback. We are pleased you had a good experience during this process.
Very easy and straightforward process
Very easy and straightforward process
6 de outubro de 2025
Avaliação não solicitada
Resposta da Procius
Thank you for providing your feedback. We are pleased the process was easy and straightforward for you.
The coordinations
The coordinations , effective communication and supportive collaboration
21 de outubro de 2025
Avaliação não solicitada
Resposta da Procius
Thank you for taking the time to provide the feedback. I am glad you had a good experience with this process.
Helping
Thank you for your help with getting this all sorted
21 de outubro de 2025
Avaliação não solicitada
Resposta da Procius
Thank you for your feedback. We are pleased you were happy with the process.
Thanks to the team for guidance and…
Thanks to the team for guidance and support throughout the process. It was a great experience. I am pleased with the service.
25 de setembro de 2025
Avaliação não solicitada
Resposta da Procius
Thank you for taking the time to provide your feedback. We are pleased you had a great experience.
Very important
Hey, I had a very good experience and very helpful advice from everyone
Thank you so much
27 de setembro de 2025
Avaliação não solicitada
Resposta da Procius
Thank you very much for taking the time to share your feedback. We’re delighted to hear that you had a great experience, and we will be sure to share your comments with the team
Poor communication and reference requests submitted day before start date
My referee request was submitted on Friday, when I was due to start working Monday. I submitted all my information about 4 weeks before my start date and followed up multiple times with Procius. I received conflicting information, including being told that a reference was not required from a referee, before being told the contrary two days later.
I felt a lack of empathy with regards to the impact of this process on people trying to start employment/ pay their bills/ teams waiting for new starts.
9 de setembro de 2025
Avaliação não solicitada
Resposta da Procius
Hello Annie May,
Thank you for taking the time to leave a review and I am sorry that this has not been the best experience. We would like to review your profile and experience in further detail.
Can you please contact client.care@procius.com so we can obtain further details about your experience.
Incredibly frustrating experience
Incredibly frustrating experience, had to reference as self employed and Josh said to me in an email he didn’t know how that works because he had never been self employed. Shocked at the lack of eduction on employment types from this process.
Emails were sent to me at exactly 18:00 every day when the office closed meaning I had to wait until the next day to get an answer about anything. Clearly intentional and automated as no one sends all their emails at exactly 18:00 every day
9 de julho de 2025
Avaliação não solicitada
Resposta da Procius
Hi,
I'm sorry to hear about your recent experience. I would like to look into this further with you and help resolve any concerns you may have. I'll send you an email shortly to confirm the best time for us to discuss this in more detail.
If you prefer, you're welcome to contact our Team Manager or Client Care team directly. Our office hours are 9:00am to 5:00pm, Monday to Friday.
Thank you for bringing this to our attention, and I look forward to assisting you.
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