I appreciate the customer service and…
I appreciate the customer service and frames quality.

Resposta da ProCut Global
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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ProCut Global is a UK-based manufacturer and supplier of high-quality picture frames and framing products, offering a wide range of styles, sizes and custom solutions. We design and produce modern, sleek, classic and ornate picture frames, along with stepped, swept, frameless clip and multi aperture frames, suitable for a variety of display needs. As a manufacturer, we offer picture frames in all standard A, Imperial and Metric sizes, as well as made to measure picture frames cut to your exact dimensions. Customers can choose from a range of frame styles and colours, with the option to add picture mounts for a clean, professional finish. Every product is precision cut using advanced techniques to ensure accuracy, consistency and durability. In addition to frames, we supply picture mounts in multiple colours, along with perspex and acrylic sheets for picture frames, cut using laser and beam saw technology for clarity and strength. Our range also includes football shirt frames, vinyl record frames and strut backs, making us a complete solution for framing and display products. ProCut Global products are ideal for home décor, offices, galleries, retailers and professional use. With a focus on quality manufacturing, precision cutting and reliable supply, we provide framing solutions designed to protect and enhance artwork, photographs and memorabilia.
Unit 11, Carwhinny Mitchelston Industrial Estate, KY1 3LS, Kirkcaldy, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I appreciate the customer service and frames quality.

Resposta da ProCut Global
Reached out several times with no response. My order got lost in the post and I am yet to have a solution extremely disappointing

Resposta da ProCut Global
Be warned!I would give zero if i could, i made order for standard size frame 4 days ago and asked for any delivery update via email and had no response. I have called- went to gifgaf vm, messaged via whatsapp - no response. I need the frame within 1 week for the bedroom wall artwork as getting ready for the photos to put my place on the market for sale, so this was a terrible mistake to buy from this irresponsible, unreliable and possibly fraudulent company. Update 3/08/26- As my order was not even started on day 4 after purchase I have asked to cancel it and received confirmation it will be cancelled, I have asked when will I receive my refund and of course NO REPLY. Where is my money please? now I have no frame and no money! Update 08/08/26 Yesterday 5 working days passed since I was told my refund was processed, (my bank/card provider processes refunds within 5 days) yet no sign of my money. I emailed Tom asking for refund receipt to see the evidence - this should have been emailed to me at the outset - but I have not received a reply. to my request. I will wait a few more days and if no refund appears I am raising this as chargeback. Update 15/08/26 I finally got a reply to my refund receipt request but instead of what I requested I got a snip of their system screen showing my original purchase transaction and date with status showing as refunded, which appears to have only just been arranged, as at the same time I got the reply email from Tom my bank card transactions only just showed the refund processed on 15/08/26. I replied calling out the misleading and lying about earlier refund, and of course reply was Tom thought the refund was already processed and confirmed he only refunded me today. I would not believe 1 word of this company statements. My recommendation remains AVOID!

Resposta da ProCut Global
Had a week to deliver an order made via Amazon they decided to use Evri for delivery there choice a company who have a terrible reputation for missed and lost delivery. Pro cut have been no help whatsoever just keep asking for me to wait for delivery, I am a small business and don't appreciate having to let my customers down because of choices made by pro cut global there customer service is poor and non existent avoid unless you want to be disappointed.
A0 Modern frames were more than amazing. I just loved buying picture frames from ProCut Global. 🥰
My most favorite picture framing brand. I just love it!

Resposta da ProCut Global
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