A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Ver mais
A empresa respondeu
Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Ver mais
A empresa respondeu
Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Informações de contato
28 Barretts Ave., 11742, Holtsville, Estados Unidos
- 800-308-3588
- info@productclub.com
- productclub.com
4,5
Excelente
198 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Product Club
Hello Maureen!
Thank you so much for the fantastic feedback! We love hearing that our customers are happy!
Enjoy all your new products!!
Nothing is complicated… I LOVE the…
Nothing is complicated… I LOVE the pre-cut foil. It’s easy to get prepared for any highlight,lowlight, etc.
31 de julho de 2025
Resposta da Product Club
Hello Susan!
Thank you for leaving up such amazing feedback! We love hearing from our happy customers!
We hope you are enjoying all your new products!
Easy and fast!
29 de julho de 2025
Resposta da Product Club
Hello Lisa!
Thank you so much for taking the time to leave us this great review!
We hope that you are loving all of your new products!
Thank You!
great product- shipped out quickly
1 de julho de 2025
Resposta da Product Club
Hello Rose,
Thank you so much for taking the time to leave us this great feedback! We hope that you are enjoying all of your new products!
Thank You!
Resposta da Product Club
Hello Marianna,
Thank you for leaving us such great feedback!
We love hearing from our customers, and we hope that you are enjoying your new products!
Resposta da Product Club
Hello Susan,
Thank you so much for taking the time to leave us this amazing review. We hope you are enjoying all of your new products!
Resposta da Product Club
Hello Trisha!
Thank you for taking to time to leave us this positive feedback!
We appreciate you, and we hope you are enjoying your new products!!
Product Club is always great
Product Club is always great! The 5x8 extra light foils are the best!!! The color bottles are also the most comfortable to use.
22 de maio de 2025
Resposta da Product Club
Hello Jeffrey,
Thank you for this amazing feedback! We love hearing from our happy customers! We hope you are loving all your new products!
Thanks
Hi. I received my order yesterday. Thank you for getting them to me. I can’t get them locally anymore so I am glad that I am able to go directly to you. The only negative thing I can say is I wish it was a little easier to track my order.
17 de maio de 2025
Resposta da Product Club
Hello Gaiola,
Thank you for taking the time to leave us this feedback. We do hope that you are enjoying your new products, and we are happy that we were able to supply them to you!
I do apologize that you had some trouble tracking your order. Please know that you can always call customer service for assistance with this. We take your feedback very seriously and will work on making this easier for the future.
If there is anything that we can help you with, please do not hesitate to reach out.
Thank You!
I ordered caps and gloves
I ordered caps and gloves. Instead I irecrived caps and foils. Six boxes of foils!
6 de maio de 2025
Resposta da Product Club
Hello Anthony,
I do apologize for this inconvenience. After some investigation, it appears that the shipping label for your package was put on the incorrect box.
Please keep the foil that you received as our apology. A new order of gloves will be leaving our warehouse for you today. I just left you a voicemail with this information as well.
Again, I do apologize for this error. If you have any questions please call us at 1-800-308-3588.
Thank You.
Resposta da Product Club
Hello Heather,
Thank you for taking the time to leave us this great feedback!
We hope that you are enjoying your new gloves!
The website was easy to use
The website was easy to use. The item was shipped on time.
23 de fevereiro de 2025
Resposta da Product Club
Hello Darlene!
Thank you for leaving us this great feedback! I am happy to hear that you had a good experience with ProductClub.com!
Enjoy your new items!!
Resposta da Product Club
Hello Makaila,
Thank you for leaving us this wonderful feedback!
We are so happy to hear that you are loving your new products!
Always fast and prompt delivery
Always fast and prompt delivery. So much better to buy my supplies, for the salon, directly from Product Club than my distributor most of the time.
15 de fevereiro de 2025
Resposta da Product Club
Hello Zee,
Thank you so much for the fantastic feedback!
We love hearing that our customers are happy!
Enjoy all of your new products!!
I have asked for a refund on this…
I have asked for a refund on this product. The wrong item was sent to me. I cannot get the shipping information to me when they said they would email it.
7 de fevereiro de 2025
Resposta da Product Club
Hello Jennifer,
I want to sincerely apologize for the inconvenience that you have experienced.
Upon reviewing your account, I can confirm that a return ticket was created for your order. That ticket number is 17719. Our Returns Department reached out to you on Monday the 17th with instructions on how to send these items back to us so we can begin working on your refund. To ensure you have the information you need, I will be resending that email to you immediately.
If you require any further assistance or have additional questions, please do not hesitate to contact us directly at 1-800-308-3588. We are here to help and resolve this matter.
We truly value your business and appreciate your understanding.
I really like your products
I really like your products, so far I have been pleased with it
16 de janeiro de 2025
Resposta da Product Club
Hello Maria,
Thank you for taking the time to leave us this wonderful feedback! We appreciate it!
We hope you are enjoying all of your new products!!
Resposta da Product Club
Hello Marisa!
Thank you for taking the time to leave us this great feedback!
We love hearing that you are enjoying your new foils!
We love happy customers!
Went to a hair show and you gave me a…A thank you and great prices
Went to a hair show and you gave me a gift bag. As a thank you, I bought some items from your site. Affordable!
3 de dezembro de 2024
Resposta da Product Club
Hello Nanette!
Thank you for taking the time to leave us this great feedback.
We truly appreciate your business!
Resposta da Product Club
Hello Nicole!
Thank you for leaving such awesome feedback about our gloves!
I hope you are enjoying your new products!
Website is user friendly
Website is user friendly! I found what I needed and received my order in a timely manner!
27 de novembro de 2024
Resposta da Product Club
Hello Claire!
Thank you for leaving us such wonderful feedback.
I am happy you had a great experience on our website! I hope you are enjoying all of your new products!!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.