A few days ago, I purchase the celebrity Jake mannequin from productclub.com. Here’s my experience using this website. It was really fast of them to ship my items once I placed my order. It did not ta... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Ver mais
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Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Ver mais
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Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Informações de contato
28 Barretts Ave., 11742, Holtsville, Estados Unidos
- 800-308-3588
- info@productclub.com
- productclub.com
4,5
Excelente
198 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Placing an order was easy and quick…
Placing an order was easy and quick shipping was great.
24 de outubro de 2024
Resposta da Product Club
Hello Sharon,
Thank you so much for leaving such great feedback! We really appreciate it! We hope you are enjoying your new products!!
Everything was great
30 de outubro de 2024
Resposta da Product Club
Hello Johan,
Thank you so much for taking the time to leave us this wonderful feedback! We hope you are enjoying your new products!
I just like what your company has for…
I just like what your company has for stylists to use!
25 de outubro de 2024
Resposta da Product Club
Hello Rolf,
Thank you for taking the time to leave us this great feedback.
We love our customers, and we hope you are enjoying all of your new products!
disposable capes
I ordered the disposable capes ,they are a great quality and so easy to use . They arrived on time without any issues. Happy customer and will continue to order from Product Club
8 de outubro de 2024
Resposta da Product Club
Hello Sara,
Thank you so much for leaving this feedback on our disposable capes! We are so happy to hear that you love them.
We are pleased with all of the products…
We are pleased with all of the products we order from you thank you so much
17 de outubro de 2024
Resposta da Product Club
Hello Diane,
Thank you for leaving us this great feedback!
I hope that you are enjoying all of your new products!
Prices are great and shipping is always…
Prices are great and shipping is always prompt!
16 de outubro de 2024
Resposta da Product Club
Hello Debby,
We are so glad to hear that you had a positive experience on ProductClub.com.
I hope you are enjoying all of your merchandise!
Resposta da Product Club
Hello Shawn,
Thank you so much for leaving this great feedback for us!
Our customers are the best!!
We hope you are enjoying all of your new products!
After qualifying
After qualifying, I'm assuming it was supposed to send me to a website where i enter my address. Instead, it says "can not load page 🙁". This is a scam don't do it. I really wanted to believe this worked but was sadly disappointed.
25 de setembro de 2024
Avaliação não solicitada
Resposta da Product Club
Thank you for reaching out with your concerns. I'm sorry to hear that you experienced difficulties with our website. We aim to ensure a smooth process for all our users, and it seems like something didn’t go as planned in your case.
Could you please provide us with more details about the issue? Specifically, at what point did the error occur, and which service or page were you trying to access? Any additional information you could provide would be immensely helpful for us to address the problem swiftly.
We're here to help and want to ensure that your experience with our service improves. Looking forward to your response.
Resposta da Product Club
Hi Margaret,
Thank you so much for taking the time to leave us this great feedback. We are thrilled to hear about your positive experience and hope you are enjoying your new products!
Resposta da Product Club
Hello Arlet!
Thank you for leaving us such positive feedback!
I am so glad that the brushes were what you were looking for, and I hope you are enjoying them now!
Resposta da Product Club
Hello Barbara,
Thank you so much for taking the time to leave us such great feedback! We hope you are absolutely loving your new products and your sample pack!
Nothing makes us happier than knowing our customers are happy!
Thanks!
Resposta da Product Club
Hello Tammy,
Thank you for taking the time to leave us such lovely feedback!
We hope you are enjoying your new foils !
I never received my order
23 de junho de 2024
Resposta da Product Club
Hello Gabriel,
It appears that you purchased the horizontal partial highlight application video. This is not a physical item that is mailed to you. This is automatically downloaded into your Product Club account. I apologize if you were unaware of this, and for any confusion that this may have caused you. I will be emailing you instructions on how to access your video on productclub.com so you can access it.
Again, I do apologize for any inconvenience that this has caused you.
Please feel free to reach out to us at anytime at 1-800-308-3588.
Thank You.
Resposta da Product Club
Hello Paul,
Thank you for taking the time to leave us this feedback.
We send out a pack of eleven free samples to all of our customers so they can try out some of our other products. We apologize that you were not aware of this promotion and for any confusion that this may have caused you.
Your input is valuable to us, and we will take your feedback into account.
If there is anything else that we can assist you with, please do not hesitate to reach out.
Thank You
The embossed foils were not all cut…
The embossed foils were not all cut completely, causing them to stick together. They were shipped loose in a box which resulted in the boxes bring roughed up, further resulting in the foils sticking together.
19 de maio de 2024
Resposta da Product Club
Hello Steven,
Thank you for taking the time to leave this feedback. I will be reaching out to my quality control team so we can investigate this matter on our end. I will be emailing you shortly regarding this so we can remedy this issue for you.
Thank You.
I was so grateful to find the colored…
I was so grateful to find the colored foils from Product Club. I’ve been using these foils for years and could no longer get them from my salon supplier. Thank you for the prompt service. The samples included with my order are awesome. It will be fun to try these new products!
1 de maio de 2024
Resposta da Product Club
Hello Deanne,
Thank you so much for taking the time to leave us such positive feedback! We hope you are enjoying your new products!
Resposta da Product Club
Hello Lynn,
Thank you for taking the time to leave us such great feedback!
We hope you are enjoying your new products!
The color bowls do not stack
The color bowls I ordered do not stack on top of one another. You can not store them properly if they do not stack. So I was disappointed I can not use them
2 de abril de 2024
Resposta da Product Club
Hello Karen,
I am so sorry to hear that you are not satisfied with the color bowls that you purchased from us. If you would please give me a call at your earliest convenience, I would love to speak with you so I can remedy this situation.
You can reach me at 1-800-308-3588.
I look forward to speaking with you.
-Sam
The product is amazing
The product is amazing, its looks natural.. I love it!!!!!!
The staffs assisted me and they are very friendly!
4 de abril de 2024
Avaliação não solicitada
Resposta da Product Club
Hello Lena,
Thank you so much for taking the time to leave us such wonderful feedback! We hope you are enjoying your new products!
efficient and timely
efficient and timely, but most of alll thanks for having the tapioca sheets. I am trying not to touch alluminum as it is an ingested heavy metal.
25 de março de 2024
Resposta da Product Club
Hello Mary,
Thank you for leaving us such great feedback!
We hope you are enjoying your new products just as much as we enjoy hearing from our happy customers!
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