Absolutely awesome. I had a different company arranged, they didn't bother to show up. I called Matt, he got transport arranged for the next day, the driver showed up and my motorcycle is on it's way... Ver mais
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Veja o que dizem as avaliações
Initially 'first time' called them for Auto Shipment, MARK & RICHARD were and remained very polite, courteous and excellent with there Occupation. Answered ALL questions asked correctly and in co... Ver mais
A empresa respondeu
I was highly impressed with their services. I worked with Denver Alfonso having a car shipped to me and to be honest I’m still shocked at how smoothly the entire process was. I was more than happy wit... Ver mais
This is one of the worst scams ever! These people are unprofessional (cutting me off, loud talking me, concerned more with the ramifications to them, avoiding giving me my deposit back), tried to pres... Ver mais
Detalhes da empresa
Escrito pela empresa
American Haul is a licensed shipping company that is fully insured and bonded. We operate across the country to make the relocation of all kinds of auto easier for our clients. We always make our customers.
Informações de contato
Estados Unidos
- profexoshipping.com
4,5
Excelente
898 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
“Thank you Daniel Profexo car shipping…
“Thank you Daniel Profexo car shipping company provided exceptional service from start to finish. The communication was excellent, the pickup and delivery were on time, and my vehicle arrived in pristine condition. I highly recommend Daniel’s company for anyone needing reliable and professional car shipping services.
1 de abril de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Samad E,
Thank you for your feedback! We're delighted to hear that you had an exceptional experience with Profexo car shipping company, particularly with Daniel. Ensuring excellent communication, on-time pickup and delivery, and delivering your vehicle in pristine condition are our top priorities. We appreciate your recommendation and trust in our services. If you ever need assistance again in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Wonderful to work with Profexo Inc company!!!
Wonderful to work with Profexo Inc company!!!
Working with the company Profexo Inc was wonderful, especially with the agent Denver Alfonso because he was professional, friendly, maintained communication at all times which is essential in this business and above all the payment terms were met without problems. I would like to work with this company again, the experience with them was excellent. Thank you guys, very good job especially to you, Denver Alfonso, very grateful to work with you. Thank you
29 de março de 2024
Resposta da American Haul
Dear Yordania Guevara,
Thank you for your feedback! We're thrilled to hear that you had a wonderful experience working with Profexo Inc, especially with our agent Denver Alfonso. We're glad to know that Denver provided professional, friendly service and maintained excellent communication throughout the process. Ensuring seamless payment terms is important to us, and we're pleased to hear that this was met without any problems. We appreciate your kind words and look forward to the opportunity to work with you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out.
Best Regards,
The Profexo Team
They were very committed and spot on…
They were very committed and spot on with there communications
30 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear PFL Express,
Thank you for your feedback! We're glad to hear that you found our team to be very committed and spot on with their communications. Ensuring clear and timely communication is important to us, and we're pleased to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Hello
Hello. It’s good company i will work with them in the future. Great experience!
30 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Valuable Customer,
Thank you for your feedback! We're delighted to hear that you had a great experience with our company and that you're considering working with us again in the future. Your satisfaction is our priority, and we look forward to the opportunity to serve you again. If you have any questions or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Worked with Gary Allen
Worked with Gary Allen.
Safely shipped my car from CA to WA within the expected time.
Fast and caring. Thank you!
25 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear 보민 김,
Thank you for choosing Profexo for your vehicle shipping needs and for taking the time to share your positive experience! We're delighted to hear that Gary Allen provided fast and caring service, ensuring the safe shipment of your car from CA to WA within the expected time frame. Your satisfaction is our priority, and we appreciate your trust in us. Should you require our services again in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Rapid Responses & On-Time Dispatch
Finn Smith used to respond immediately for all my questions. Garry Allen dispatched my car on time without any damages to the car.
22 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Sathish Kumar Krishnamurthy,
Thank you for your feedback! We're thrilled to hear that Finn Smith provided rapid responses to your questions and that Garry Allen dispatched your car on time without any damages. Ensuring prompt communication and safe delivery are our top priorities, and we're glad we could meet your expectations. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
If I could give this company zero stars…
If I could give this company zero stars I would. Please do not use this broker for your car shipping needs and save yourself the stress. They constantly harass you with phone calls and texts with no business purpose other than to scam and bully you out of more money. I will text them and email them asking for updates or asking what they need but refuse to communicaye any of the “updates” in writing. They lied to me about their company policy multiple times and tried to trick me into thinking there was something in our contract that allowed them to upcharge me after we signed the contract when there wasn’t. Everyone I have spoken to is a manipulative liar that tries to bully you into giving them money every step of the way. Once you catch them in a lie and call them out, they become condescending and try to gaslight you. They are holding our car as ransom until we pay DOUBLE the amount quoted. PLEASE NO ONE USE THEM AS THEY WILL TRY TO STEAL YOUR CAR!!!!!
25 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Barış Dağ,
We sincerely apologize for the distressing experience you've had with our company. Your feedback is deeply concerning, and we take it very seriously.
It's disheartening to hear about the challenges and frustrations you've encountered throughout your car shipping process. We understand the importance of clear and transparent communication, and we regret any misunderstanding or miscommunication that may have occurred.
We assure you that we do not condone any harassing or bullying behavior from our team members. We will investigate this matter thoroughly and take immediate action to address any issues with our communication practices and customer service standards.
Regarding the discrepancy in pricing and the attempt to upcharge you after signing the contract, we apologize for any confusion or inconvenience this may have caused. We are committed to resolving this matter promptly and ensuring that our pricing policies are clear and fair to all our customers.
Please rest assured that your car will be promptly released to you upon payment of the agreed-upon amount. We understand the urgency of the situation and will expedite the resolution process to minimize any further inconvenience.
If there's anything further we can do to assist you or if you have any additional concerns, please don't hesitate to contact us at info@profexoshippings.com. Your satisfaction is our priority, and we are dedicated to resolving this matter to your satisfaction.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
Gary Allan was very professional and…
Gary Allan was very professional and understanding. I can't say the same for the driver, he was rude, he yelled at me and my 14 years old brother. My car was supposed to be deliver in 4 days but it took longer and I was very patient. Overall Gary had great customer service skills.
25 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Meuse Pierre,
Thank you for sharing your feedback with us. We are pleased to hear that Gary Allan provided you with professional and understanding customer service.
However, we are deeply sorry to learn about your negative experience with the driver. Please accept our sincere apologies for any inconvenience or discomfort caused by their behavior. We take such incidents seriously and will address this matter internally to ensure that it does not happen again in the future.
We appreciate your patience and understanding throughout the delivery process, despite the unexpected delay. Your satisfaction is our priority, and we are committed to providing excellent service to all our customers.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us at info@profexoshippings.com.
Thank you for choosing our services, and we hope to have the opportunity to serve you better in the future.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
My experience with Profexo and Jennifer Wilson was great!
My experience with Profexo was great! Jennifer Wilson was the representative that I worked with and she was excellent at communicating updates on my vehicle shipment. She was always available when I had questions and was always quick to respond. My vehicle arrived undamaged and the price I paid was very fair. Profexo worked with me until we came to an agreement on price and I appreciate that. I would definitely use Profexo again for shipping my vehicle and I recommend them for their service.
15 de fevereiro de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Tony Wood,
Thank you for sharing your wonderful experience with Profexo! We're thrilled to hear that Jennifer Wilson provided excellent communication and service throughout the process of shipping your vehicle. Ensuring our customers are well-informed and satisfied is our top priority, and it's fantastic to know that your vehicle arrived undamaged and that you found the pricing fair. We appreciate your recommendation and look forward to serving you again in the future.
Best Regards,
The Profexo Team
Nice experience working with this…
Nice experience working with this company. Denver Alfonso was professional and helpful.
25 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Stacic Inc,
Thank you for your kind words! We're delighted to hear that you had a nice experience working with Profexo. Denver Alfonso strives to provide professional and helpful service to all our customers, and we're pleased that he met your expectations. Should you need assistance in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
My experience was great! 😊
My experience was great! Zaza, Mark Anderson, and others were so helpful during the transport of my vehicle. A service you can truly count on. They even patiently navigated down a very narrow road to deliver it (yikes) where police assistance was needed. No problem for these guys, who remained calm and professional the whole time.
24 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear La Sandra Akesson,
Thank you for sharing your fantastic experience with us! We're thrilled to hear that Zaza, Mark Anderson, and our team were so helpful during the transport of your vehicle. Providing reliable and dependable service is what we strive for, and we're delighted to know that we could exceed your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best Regards,
The Profexo Team
Mark anderson is te good guy
Mark anderson is te good guy
Thank you him for good services
25 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Giorgi Gabaidze,
Thank you for your feedback! We're glad to hear that Mark Anderson provided you with good service. We'll be sure to pass along your appreciation to him. If you ever need assistance again in the future, don't hesitate to reach out.
Best Regards,
The Profexo Team
WOW!!!!
WOW!!!!
WONDERFUL company!
I recommend 100%.
Mark Anderson was very honest and the price that was quoted was the price that I paid. No hidden costs!!!
I was also informed of car pick up time, which was punctual as well as drop off time at destination.
I will definitely use Profexo again in the future.
21 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Laura Fitzsimmons,
Thank you so much for your enthusiastic recommendation! We're thrilled to hear that you had a wonderful experience with Profexo and that Mark Anderson provided honest and transparent service. We take pride in our commitment to upfront pricing and punctual service, and we're delighted that we could meet your expectations. We look forward to assisting you again in the future!
Best Regards,
The Profexo Team
I ran a load for Denver and he was very…
I ran a load for Denver and he was very professional and I was paid on time I look forward in continuing business with him
23 de fevereiro de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Noble T El-Bey,
Thank you for your positive feedback! We're delighted to hear that Denver provided you with professional service and ensured that you were paid on time. Building strong and reliable partnerships with our clients is important to us, and we're glad to hear that you look forward to continuing business with us. Should you have any further needs or inquiries, please feel free to reach out.
Best Regards,
The Profexo Team
Resposta da American Haul
Dear Skyfall Transport,
Thank you for your feedback! We're glad to hear that Mark has been a reliable dispatcher for you. We appreciate your recognition of his efforts. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
These people are liars
These people are liars! They had two weeks to perform. They told me that they assigned a driver a week ago and instead of picking up the vehicle the just ignored it. NO call, no text. Stay away from this “company.” They will lie through their teeth. Particularly “Frank Stevens” and Richard in dispatch.
3/22/24. Updating my review. Just returned from a 2,000 mile trip picking up the vehicle that this firm agreed to deliver. Been four days now. No refund. Will have to take other avenues to obtain my $216 refund. Please note that management has failed to even comment on the review. Buyer Beware!
22 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Valuable Customer,
We deeply apologize for the unsatisfactory experience you encountered with our company. It's disheartening to hear about the lack of communication and failure to fulfill our commitment to you.
We take your feedback seriously and will investigate this matter thoroughly. We understand the importance of transparency and reliability in our services, and we regret that we did not meet your expectations.
Regarding your refund, please accept our apologies for the delay. We will expedite the process and ensure that you receive your refund promptly. We appreciate your patience and understanding.
We assure you that we will take immediate steps to address the issues you've raised and prevent similar occurrences in the future. Your satisfaction is our priority, and we are committed to rectifying this situation.
If there are any further concerns or if you require assistance, please do not hesitate to contact us at info@profexoshippings.com. We value your feedback and the opportunity to improve our services.
Once again, we apologize for any inconvenience caused, and we appreciate your patience and understanding.
Best Regards,
Harris Stephen
Asst. Manager Operations
Profexo Shipping Inc
Denver Alonso was great
Denver Alonso was great! I had to cancel unfortunately due to a family emergency, he was quick to give me a refund! Very helpful along the way!
21 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Isiah Smalls,
Thank you for sharing your experience! We're sorry to hear about your family emergency but glad to know that Denver Alonso was able to assist you promptly and provide a refund. We understand the importance of flexibility during unexpected situations, and we're pleased that Denver was helpful throughout the process. If you ever need our services again in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Zev Skyler was the best.
21 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Andrei Josan,
Thank you for your feedback! We're thrilled to hear that Zev Skyler provided you with exceptional service. We'll make sure to pass along your kind words to him. If you have any further comments or need assistance in the future, please feel free to reach out.
Best Regards,
The Profexo Team
Henry did a great and fast job finding…
Henry did a great and fast job finding me a car carrier at the best price.
21 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Colin Wind,
Thank you for your feedback! We're pleased to hear that Henry did a great and efficient job in finding you a car carrier at the best price. Providing high-quality service at competitive prices is our priority, and we're glad that we could meet your expectations. If you have any further needs or inquiries, please don't hesitate to reach out.
Best Regards,
The Profexo Team
Thank you Mark for your cooperation!!!
21 de março de 2024
Avaliação não solicitada
Resposta da American Haul
Dear Essam Elgamel,
You're very welcome! We're delighted to hear that Mark provided you with excellent cooperation. If you ever need assistance in the future, please don't hesitate to reach out.
Best Regards,
The Profexo Team
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