ProGreen Avaliações 

217
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

First time customer. My order arrived within the time frame, so all good there. Found my order outside the house on arriving home, having received no communication from the courier. Not great but ha... Ver mais

Avaliado com 5 de um total de 5 estrelas

The two items I ordered were perfect for the job. My order was dispatched promptly and although I did keep changing the final destination it arrived where I wanted it. All round great experience for p... Ver mais

Avaliado com 1 de um total de 5 estrelas

I had a problem with my order and customer service did not want to know and made no attempt to assist after repeated attempts. Product is ok and does the job but if you have any issue at all you are o... Ver mais

Avaliado com 1 de um total de 5 estrelas

Still waiting for my order, only AI replies and all lies! Have asked for refund but still just getting inaccurate AI response. Can’t speak to a human as travelling abroad. Several weeks later having... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Centro de Jardinagem

Informação fornecida por fontes externas variadas

At Progreen not only do we supply a wide range of pesticides, fertilisers, grass seed, application equipment, fungicides and training to suit all your weed control and ground care needs….but we also want to make sure that you get the right product that does the right job at the right price.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

217 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(217)

98 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 3 de um total de 5 estrelas

Quick soil analysis but technical support and communication poor

Ordered a soil analysis 26/03, received it quickly and sent back and received results by 04/03 from lab which was very quick and helpful. This was great, the next part not so.
I was not sure of what the process then was so phoned next day. No over phone technical advise is available so was told I would get a report within 48 hours. Nothing arrived so emailed 09/03 to ask and again got no reply. Phoned again on the 12th to ask when I could expect report, again no technical advise available over phone or offered but I was told I might get report end of the day or the next. I had lost a lot of confidence by this point, so emailed a competitor. I did get report then on the 13th. The report had links to the products advised, one of which the link went to a no found page and I could not find on the website. I emailed to ask where the product was and if one on the site was similar but by the 16th I have still not received a reply.
As explained I emailed a competitor, received technical advise within the hour, asked a question later Friday which was replied first thing Monday morning and I placed my full order within the hour from that. Sorry guys that was a lost sale based on poor communication.

13 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I never recieved my order definitely…

I never recieved my order definitely would never order anything from here send loads of emails said it would take a month on the 8th month 2025 and guess what total crap

3 de abril de 2025
Avaliação não solicitada
logotipo da ProGreen

Resposta da ProGreen

At ProGreen, we take pride in being customer-focused, and a key part of that is maintaining transparency with our customers. This year, we entered our peak season earlier than expected, which unfortunately led to a slight delay beyond our usual 3–5 working day timeframe.

Please be assured that this is not our standard practice, and we are now processing orders within our advised timeframe once again. We sincerely apologise for any inconvenience this may have caused.

We hope this helps, and we truly appreciate your feedback.

Kind regards,
ProGreen

Avaliado com 1 de um total de 5 estrelas

Disgusting company

Disgusting company. Product not delivered. Also they don't even reply to emails asking about status and refund. Complete waste of time dealing with them.

6 de março de 2026
Avaliação não solicitada
logotipo da ProGreen

Resposta da ProGreen

Hi there,
At ProGreen we pride ourselves on being customer focussed, part of this entails transparency with our customer base, we approached peak season significantly sooner this year and as a result this caused a slight delay on our standard expectation of 3-5 working days. I'd like to assure you that this is not common practice and we are now processing orders within our advised time-frame, please accept our sincere apologies for the inevitable inconvenience this will have caused.
I hope this helps, we really do appreciate your feedback!
Kind regards,
ProGreen

Avaliado com 5 de um total de 5 estrelas

Rocked up

Rocked up, sales guy gave advice and I ordered, delivery on the spot - on lawn and garden next day! now watching grass grow and flowers flourish.

Thanks guys will be back

6 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

The Harmonix Rat poison arrived…

The Harmonix Rat poison arrived promptly. It is a new product and works differently to the old ones. Although it has been effective in a number of cases, I have found that a number of rats are not attracted to it and thus it has been ineffective. The rats that have eaten it seem easier to trap, but the "King Rat" does not touch it and continues to breed at "rat rate"

8 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

ProGreen highly recommended!

Excellent company to deal with as we bought our new turf from them last year and have had no end of comments about our lovely lawn! Have recently just ordered some other gardening products too and their website is very user friendly and brilliant delivery too. Would not hesitate to recommend ProGreen!

8 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Completely ignored when a problem arises

I’ve used Progreen a lot over the years and have only had problems with my last 2 orders, hence why I now have to give 1 star.
Unfortunately it seems when a problem arises their stance is to just completely ignore emails.

My first issue was when I paid for express delivery on some lawn feed products, but they arrived nearly a week later. After sending multiple emails, every single one was ignored.

More recently I purchased a Cooper Pegler CP3 Evo knapsack sprayer. After only two uses, the shoulder strap stitching failed completely and the sprayer fell off my back. I emailed Progreen with photos explaining the fault, but my email has been ignored so far.

It’s frustrating because these are professional products and I rely on suppliers being responsive when there’s a problem. I’m hoping this review prompts a response so the issue can be resolved.

14 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Have used ProGreen (A1 lawn products)…

Have used ProGreen (A1 lawn products) for several years. Seed and seasonal feed, all products have consistently produced outstanding results season after season.
Ordering is straightforward and delivery efficient. Would never order elsewhere.

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good service

Easy to find products, good description and advice on how to apply products.

Reasonable price however expensive delivery.

26 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great advice and good products

Great advice when I need to speak to a technical person. I can send in photos for plant identification and they will suggest the appropriate product to use which is very helpful. Products are good and arrive in a timely manner. Soil sample service was good. Use them every year since 2021

7 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Kurtail Evo for Mares Tail.

Bought Kurtail Evo for a back garden that was overwhelmed with Mares/Horses Tail and got rid of 99% of it with just one spray, have also used this on Grape Hyacinths and has done a great job on eradicating them too. Would definitely recommend this product 5 stars.

31 de julho de 2025
Avaliação não solicitada

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